SECURITIES AND EXCHANGE COMMISSION Washington, D. C. 20549 Form 10-Q |X| QUARTERLY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 For the quarterly period ended June 30, 2004 OR |_| TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES ACT OF 1934 For the transition period from _______________________________ to ______________________________ Commission File Number: 0-9881 SHENANDOAH TELECOMMUNICATIONS COMPANY (Exact name of registrant as specified in its charter) Virginia 54-1162807 (State or other jurisdiction of (I.R.S. Employer incorporation or organization) Identification No.) 124 South Main Street, Edinburg, Virginia 22824 (Address of principal executive offices) (Zip Code) (540) 984-4141 (Registrant's telephone number, including area code) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. |X| YES |_| NO Indicate by check mark whether the registration is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act). |X| YES |_| NO Indicate the number of shares outstanding of each of the issuer's classes of common stock, as of the latest practicable date. Class Outstanding at July 28, 2004 - -------------------------- ---------------------------- Common Stock, No Par Value 7,612,785 SharesSHENANDOAH TELECOMMUNICATIONS COMPANY INDEX Page Numbers PART I. FINANCIAL INFORMATION Item 1. Financial Statements Unaudited Condensed Consolidated Balance Sheets June 30, 2004 and December 31, 2003 3-4 Unaudited Condensed Consolidated Statements of Income for the Three and Six Months Ended June 30, 2004 and 2003 5 Unaudited Condensed Consolidated Statements of Cash Flows for the Six Months Ended June 30, 2004 and 2003 6 Unaudited Condensed Consolidated Statements of Shareholders' Equity and Comprehensive Income for the Six Months Ended June 30, 2004 and the Year Ended December 31, 2003 7 Notes to Unaudited Condensed Consolidated Financial Statements 8-12 Item 2. Management's Discussion and Analysis of Financial Condition and Results of Operations 13-28 Item 3. Quantitative and Qualitative Disclosures about Market Risk 28 Item 4. Controls and Procedures 29-30 PART II. OTHER INFORMATION Item 4. Submissions of Matters to a Vote of Security Holders 31 Item 5. Other Information 32 Item 6. Exhibits and Reports on Form 8-K 32 Signatures 33 Exhibit Index 34 2
PART I. FINANCIAL INFORMATION Item 1. FINANCIAL STATEMENTS SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS (in thousands) Assets June 30, December 31, 2004 2003 -------- ------------ Current Assets Cash and cash equivalents $ 34,931 $ 28,696 Accounts receivable, net 7,639 6,488 Income tax receivable 2,077 1,526 Materials and supplies 2,324 2,062 Prepaid expenses and other (Note 10) 7,021 1,669 Deferred income taxes 411 522 -------- -------- Total current assets 54,403 40,963 Securities and investments Available-for-sale securities 195 199 Other investments 7,705 7,268 -------- -------- Total securities and investments 7,900 7,467 Property, plant and equipment, net 127,396 127,686 Other Assets Cost in excess of net assets of business acquired 5,105 5,105 Deferred charges and other assets, net 1,146 999 Escrow account (Note 10) -- 5,000 -------- -------- 6,251 11,104 Accumulated amortization 1,862 1,856 -------- -------- Net other assets 4,389 9,248 -------- -------- Total Assets $194,088 $185,364 ======== ======== (continued) 3
SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS (continued) (in thousands) June 30, December 31, Liabilities and Shareholders' Equity 2004 2003 -------- ------------ Current Liabilities Current maturities of long-term debt $ 4,285 $ 4,230 Accounts payable 8,331 4,729 Advance billings and deposits 3,183 3,326 Other current liabilities 3,920 3,511 -------- -------- Total current liabilities 19,719 15,796 Long-term debt, less current maturities 36,961 39,116 Other Liabilities Deferred income taxes 23,522 20,819 Pension and other 2,203 3,425 -------- -------- Total other liabilities 25,725 24,244 Shareholders' Equity Common stock 6,016 5,733 Retained earnings 105,642 100,449 Accumulated other comprehensive income 24 26 -------- -------- Total shareholders' equity 111,682 106,208 -------- -------- Total Liabilities and Shareholders' Equity $194,088 $185,364 ======== ======== See accompanying notes to unaudited condensed consolidated financial statements. 4
SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF INCOME Three Months Ended Six Months Ended (in thousands, except per share data) June 30, June 30, 2004 2003 2004 2003 ----------------------------------------------------- Operating Revenues Wireless $ 20,679 $ 16,769 $ 39,632 $ 32,403 Wireline 7,608 6,309 14,757 13,948 Other revenues 1,676 1,766 3,383 3,440 ----------------------------------------------------- Total revenues 29,963 24,844 57,772 49,791 Operating Expenses Cost of goods and services 3,037 2,661 6,024 4,989 Network operating costs 9,127 8,647 17,441 16,532 Depreciation and amortization 4,395 4,127 8,732 8,148 Selling, general and administrative 8,379 7,011 16,264 13,452 ----------------------------------------------------- Total operating expense 24,938 22,446 48,461 43,121 ----------------------------------------------------- Operating Income 5,025 2,398 9,311 6,670 Other Income (expense): Non-operating income, net 191 142 415 223 Gain (loss) on investments, net 146 9 128 (319) Interest expense (773) (893) (1,571) (1,847) ----------------------------------------------------- Income before income taxes, discontinued operations and cumulative effect of change in accounting 4,589 1,655 8,282 4,727 Income tax provision (1,709) (611) (3,090) (1,752) ----------------------------------------------------- Income from continuing operations 2,880 1,044 5,193 2,975 Income from discontinued operations, net of income taxes -- -- -- 22,628 Cumulative effect of a change in accounting, net of income taxes -- -- -- (76) ----------------------------------------------------- Net income $ 2,880 $ 1,044 $ 5,193 $ 25,527 ===================================================== Net income per share, basic Continuing operations $ 0.38 $ 0.14 $ 0.68 $ 0.39 Discontinued operations, net of income taxes -- -- -- 2.99 Cumulative effect of a change in accounting, net of income taxes -- -- -- (0.01) ----------------------------------------------------- Total net income per share, basic $ 0.38 $ 0.14 $ 0.68 $ 3.37 ===================================================== Net income per share, diluted Continuing operations $ 0.38 $ 0.14 $ 0.68 $ 0.39 Discontinued operations, net of income taxes -- -- -- 2.98 Cumulative effect of a change in accounting, net of income taxes -- -- -- (0.01) ----------------------------------------------------- Total net income per share, diluted $ 0.38 $ 0.14 $ 0.68 $ 3.36 ===================================================== Weighted average shares outstanding, basic 7,609 7,575 7,608 7,570 ===================================================== Weighted average shares, diluted 7,658 7,606 7,656 7,594 ===================================================== See accompanying notes to unaudited condensed consolidated financial statements. 5
SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (in thousands) Six Months Ended June 30, 2004 2003 ----------------------- CASH FLOWS FROM OPERATING ACTIVITIES Income from continuing operations $ 5,193 $ 2,975 Adjustments to reconcile net income to net cash provided by operating activities: Depreciation 8,726 8,145 Amortization 6 3 Deferred income taxes 2,815 1,683 Gain on investments -- (161) (Income) loss from patronage and equity investments (236) 288 Loss on disposal of equipment 133 29 Other (75) (20) Changes in current assets and liabilities: (Increase) decrease in: Accounts receivable (1,151) 2,195 Materials and supplies (262) 54 Increase (decrease) in: Accounts payable 494 (460) Other prepaids, deferrals and accruals (1,930) 986 ----------------------- Net cash provided by operating activities 13,713 15,717 Cash Flows from Investing Activities Purchases of property, plant and equipment (5,489) (4,284) Purchases of other investments (479) (384) Proceeds from investment activities 278 513 Proceeds from disposal of assets 29 33 ----------------------- Net cash used in investing activities (5,661) (4,122) Cash Flows from Financing Activities Payments on long-term debt and revolving loan (2,100) (10,136) Proceeds from issuance of common stock upon exercise of stock options 283 317 ----------------------- Net cash used in financing activities (1,817) (9,819) ----------------------- Net cash provided by continuing operations 6,235 1,776 Net cash provided by discontinued operations -- 27,750 ----------------------- Net increase in cash and cash equivalents 6,235 29,526 Cash and Cash Equivalents Beginning 28,696 2,209 ----------------------- Ending $ 34,931 $ 31,735 ======================= Cash paid for: Interest paid $ 1,585 $ 1,911 Income taxes (net of refunds) $ 491 $ 7,085 Other non-cash transactions: The Company received but has not paid for equipment with a cost of $3.1 million and $0.1 million as of June 30, 2004and 2003 repectively. See accompanying notes to unaudited condensed consolidated financial statements. 6
SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY AND COMPREHENSIVE INCOME (in thousands) Accumulated Other Common Retained Comprehensive Shares Stock Earnings Income (Loss) Total -------------------------------------------------------------------- Balance, December 31, 2002 7,552 $5,246 $ 71,335 $ (4) $ 76,577 Comprehensive income: Net income -- -- 32,074 -- 32,074 Net unrealized change in securities available-for-sale, net of tax of $ (18) -- -- -- 30 30 --------- Total comprehensive income 32,104 Dividends declared ($ 0.39 per share) -- -- (2,960) -- (2,960) Common stock issued through the exercise of stock options and stock grants 41 487 -- -- 487 -------------------------------------------------------------------- Balance, December 31, 2003 7,593 $5,733 $ 100,449 $ 26 $ 106,208 (unaudited) Comprehensive income: Net income -- -- 5,193 -- 5,193 Net unrealized change in securities available-for-sale, net of tax $1 -- -- -- (2) (2) ---------------------- Total comprehensive income 5,191 Common stock issued through the exercise of stock options 19 283 -- -- 283 -------------------------------------------------------------------- Balance, June 30, 2004 7,612 $6,016 $ 105,642 $ 24 $ 111,682 ==================================================================== See accompanying notes to unaudited condensed consolidated financial statements. 7
SHENANDOAH TELECOMMUNICATIONS COMPANY AND SUBSIDIARIES NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS 1. The interim condensed consolidated financial statements of Shenandoah Telecommunications Company and Subsidiaries (collectively, the "Company") are unaudited. In the opinion of management, all adjustments necessary for a fair presentation of the interim results have been reflected therein. All such adjustments were of a normal and recurring nature. These statements should be read in conjunction with the consolidated financial statements and related notes in the Company's Annual Report on Form 10-K for the year ended December 31, 2003. The balance sheet information at December 31, 2003 was derived from the audited December 31, 2003 consolidated balance sheet. 2. Operating revenues and income from continuing operations and discontinued operations for any interim period are not necessarily indicative of results that may be expected for the entire year. 3. To account for its stock options granted under the Company Stock Incentive Plan (the "Plan"), the Company applies the intrinsic value-based method of accounting prescribed by Accounting Principles Board ("APB") Opinion No. 25, Accounting for Stock Issued to Employees, and related interpretations, including Financial Accounting Standards Board ("FASB") Interpretation No. 44, Accounting for Certain Transactions involving Stock Compensation, an interpretation of APB Opinion No. 25 issued in March 2000. Under this method, compensation expense is recorded on the date of the grant only if the current market price of the underlying stock exceeded the exercise price. SFAS No. 123, Accounting for Stock-Based Compensation, established accounting and disclosure requirements using a fair value-based method of accounting for stock-based employee compensation plans. As allowed by SFAS No. 123, the Company has elected to continue to apply the intrinsic value-based method of accounting described above, and has adopted the disclosure requirements of SFAS No. 123, as amended by SFAS No. 148, Accounting for Stock-Based Compensation--Transition and Disclosure--an amendment of FASB Statement No. 123. Grants of options under the Plan are accounted for following APB Opinion No. 25 and related interpretations. Accordingly, no compensation expense has been recognized under the Plan for years prior to the 2004 grants. In 2004, the Company issued tandem awards of stock options and stock appreciation rights. As a result of the tandem awards, the Company recognized compensation expense for the vested portion of the awards, which totaled $26 thousand for the second quarter of 2004. Had compensation expense been recorded for the options based on fair values of the awards at the grant date (the method prescribed in SFAS No. 123), reported net income and earnings per share would have been reduced to the pro forma amounts shown in the following table for the three and six months ended June 30: (in thousands, except Three Months Ended Six Months Ended per share amounts) June 30, June 30, ------------------------------------------------------------- Net Income 2004 2003 2004 2003 As reported $ 2,880 $ 1,044 $ 5,193 $ 25,527 Pro forma 2,846 989 5,128 25,419 Earnings per share, basic and diluted As reported, basic $ 0.38 $ 0.14 $ 0.68 $ 3.37 As reported, diluted 0.38 0.14 0.68 3.36 Pro forma, basic 0.37 0.13 0.67 3.36 Pro forma, diluted $ 0.37 $ 0.13 $ 0.67 $ 3.36 8
4. Basic net income per share was computed on the weighted average number of shares outstanding. Diluted net income per share was computed under the treasury stock method, assuming the conversion as of the beginning of the period, for all dilutive stock options. There were no adjustments to net income in the computation of dilutive net income per share for any period. 5. The Company has identified ten reporting segments based on the products and services each provides. Each segment is managed and evaluated separately because of diverse technologies and marketing strategies. A summary of unaudited external operating revenues (revenues generated from outside customers or subscribers), internal operating revenues (revenues generated between the Company's operating segments), operating income (loss), and net income (loss) of each segment is as follows for the three months ended June 30, 2004 and June 30, 2003. Three Months Ended June 30, 2004 Operating In thousands (unaudited) External Internal Income Net Income Revenues Revenues (loss) (loss) -------------------------------------------------------- Holding $ -- $ -- $ (421) $ (152) PCS 19,913 -- 1,832 896 Telephone 5,986 883 2,717 1,713 ShenTel Service 1,657 76 176 80 Cable TV 1,103 9 90 7 Mobile 766 325 494 250 Long Distance 349 336 79 50 Network 170 29 127 80 ShenTel Communications 17 -- (68) (43) Leasing 2 -- (1) (1) ------------------------------------------------------ Combined totals 29,963 1, 658 5,025 2,880 Inter-segment eliminations -- (1,658) -- -- ------------------------------------------------------ Consolidated totals $29,963 $ -- $ 5,025 $ 2,880 ====================================================== Three Months Ended June 30, 2003 Operating In thousands (unaudited) External Internal Income Net Income Revenues Revenues (loss) (loss) -------------------------------------------------------- Holding $ -- $ -- $ (173) $ 110 PCS 16,056 1 (426) (788) Telephone 4,685 764 1,911 1,135 ShenTel Service 1,747 75 284 150 Cable TV 1,109 1 215 45 Mobile 713 305 364 252 Long Distance 330 -- 80 51 Network 185 39 149 92 ShenTel Communications 15 -- (6) (4) Leasing 4 -- 1 1 ------------------------------------------------------ Combined totals 24,844 1,185 2,399 1,044 Inter-segment eliminations -- (1,185) (1) -- ------------------------------------------------------ Consolidated totals $24,844 $ -- $ 2,398 $ 1,044 ====================================================== 9
A summary of unaudited external operating revenues (revenues generated from outside customers or subscribers), internal operating revenues (revenues generated between the Company's operating segments), operating income (loss), income (loss) from continuing operations, income (loss) from discontinued operations, cumulative effect of accounting change, and net income (loss) of each segment is as follows for the six months ended June 30, 2004 and June 30, 2003. Six Months Ended June 30, 2004 ------------------------------------------------------------------------------------------- Net Income Income Operating (loss) from (loss) from In thousands External Internal Income continuing discontinued Cum. Net Income (unaudited) Revenues Revenues (loss) operations operations effect (loss) - ------------------------------------------------------------------------------------------------------------------- Holding $ -- $ -- $ (949) $ (452) -- -- $ (452) PCS 38,134 1 2,995 1,380 -- -- 1,380 Telephone 11,532 1,815 5,325 3,302 -- -- 3,302 ShenTel Service 3,345 153 394 185 -- -- 185 Cable TV 2,207 15 272 77 -- -- 77 Mobile 1,498 645 956 500 -- -- 500 Long Distance 687 668 128 82 -- -- 82 Network 331 67 256 160 -- -- 160 ShenTel -- Communications 34 (64) (40) -- -- (40) Leasing 4 -- (2) (1) -- -- (1) ----------------------------------------------------------------------------------------- Combined totals 57,772 3,364 9,311 5,193 -- -- 5,193 Inter-segment eliminations -- (3,364) -- -- -- -- -- ----------------------------------------------------------------------------------------- Consolidated totals $57,772 $ -- $ 9,311 $ 5,193 -- -- $ 5,193 ========================================================================================= Six Months Ended June 30, 2003 ------------------------------------------------------------------------------------------- Net Income Income Operating (loss) from (loss) from In thousands External Internal Income continuing discontinued Cum. Net Income (unaudited) Revenues Revenues (loss) operations operations Effect (loss) - ------------------------------------------------------------------------------------------------------------------- Holding $ -- $ -- $ (313) $ 63 $ -- $ -- $ 63 PCS 31,032 -- (731) (1,472) -- -- (1,472) Telephone 10,688 1,498 5,484 3,297 12 -- 3,309 ShenTel Service 3,406 155 654 359 -- -- 359 Cable TV 2,206 2 461 118 -- -- 118 Mobile 1,371 605 744 246 22,628 (76) 22,798 Long Distance 671 127 286 182 -- -- 182 Network 383 70 304 188 -- -- 188 ShenTel Communications 26 1 (14) (8) -- -- (8) Leasing 8 -- 2 2 -- -- 2 ----------------------------------------------------------------------------------------- Combined totals 49,791 2,458 6,877 2,975 22,640 (76) 25,539 Inter-segment eliminations -- (2,458) (207) -- (12) -- (12) ----------------------------------------------------------------------------------------- Consolidated totals $49,791 $ -- $ 6,670 $ 2,975 $ 22,628 $ 76 $ 25,527 ========================================================================================= 10
The Company's assets by segment as of June 30, 2004, December 31, 2003, and June 30, 2003 are as follows: In thousands June 30, December 31, June 30, (unaudited) 2004 2003 2003 ----------------------------------------- Holding $ 143,813 $ 141,658 $ 142,828 PCS 74,430 68,773 67,811 Telephone 61,747 57,533 57,903 ShenTel Service 6,957 6,721 6,365 Cable TV 10,230 10,340 10,782 Mobile 18,813 18,396 16,826 Long Distance 934 808 570 Network 1,807 1,557 1,284 ShenTel Communications 43 78 110 Leasing 187 188 187 ----------------------------------------- Combined totals 318,961 306,052 304,666 Inter-segment eliminations (124,873) (120,688) (117,418) ----------------------------------------- Consolidated totals $ 194,088 $ 185,364 $ 187,248 ========================================= 6. Comprehensive income includes net income along with net unrealized gains and losses on the Company's available-for-sale investments. Following is a summary of comprehensive income for the periods indicated: Three Months Ended Six Months Ended In thousands (unaudited) June 30, June 30, --------------------------------------------- 2004 2003 2004 2003 --------------------------------------------- Net income $2,880 $1,044 $ 5,193 $25,527 Net unrealized income (loss) -- 33 (2) 21 --------------------------------------------- Comprehensive income $2,880 $1,077 $ 5,191 $25,548 ============================================= 7. Certain reclassifications have been made to the prior year financial statements to conform to the current year presentation. These reclassifications had no effect on previously reported results of operations or retained earnings. 8. On February 20, 2004, the Company effected a 2-for-1 stock split with a record date of January 30, 2004. Shareholders received one additional share of common stock for each share of common stock held on the record date. All share and per share amounts have been retroactively adjusted to reflect the impact of the split. 11
9. The following table presents pension and other post-retirement benefits information for the periods presented. Three Months Ended Six Months Ended June 30, June 30, ------------------------------------------ In thousands (unaudited) 2004 2003 2004 2003 - -------------------------------------------------------------------------------------------------- Net periodic benefit cost recognized: Service cost $ 166 $ 133 $ 332 $ 255 Interest cost 189 163 378 317 Expected return (135) (135) (270) (270) Amortization of unrecognized transition asset (2) (12) (4) (19) Recognized gains or losses 16 8 32 16 Prior service cost recognized 17 15 34 23 ----------------------------------------- Total $ 251 $ 172 $ 502 $ 322 ========================================= The Company's contribution to the pension plan for 2004 was $2.0 million, which was contributed on April 30, 2004, of which $0.1 million was a required contribution. 10. As a result of the previously reported February 2003 sale of the Company's cellular operation, the Company reflected those operations and the sales proceeds as discontinued operations in the 2003 first quarter results. Of the sales price, $5.0 million has been held in escrow and is now reflected as a current asset under "Prepaid expenses and other" line on the accompanying balance sheet, as of June 30, 2004. The Company expects to receive the entire $5.0 million on or about February 28, 2005. 12
ITEM 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS This management's discussion and analysis includes "forward-looking statements" within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. When used in this report, the words "anticipate," "believe," "estimate," "expect," "intend," "plan" and similar expressions as they relate to Shenandoah Telecommunications Company or its management are intended to identify these forward-looking statements. All statements regarding Shenandoah Telecommunications Company's expected future financial position and operating results, business strategy, financing plans, forecasted trends relating to the markets in which Shenandoah Telecommunications Company operates and similar matters are forward-looking statements. We cannot assure you that the Company's expectations expressed or implied in these forward-looking statements will turn out to be correct. The Company's actual results could be materially different from its expectations because of various factors, including those discussed below and under the caption "Business--Risk Factors" in the Company's Annual Report on Form 10-K for its fiscal year ended December 31, 2003. The following management's discussion and analysis should be read in conjunction with the Company's Annual Report on Form 10-K for its fiscal year ended December 31, 2003, including the financial statements and related notes included therein. Unless indicated otherwise, dollar amounts fifty thousand and over have been rounded to the nearest hundred thousand dollars and dollar amounts of less than fifty thousand have been rounded to the nearest thousand dollars. Overview Shenandoah Telecommunications Company is a diversified telecommunications company providing both regulated and unregulated telecommunications services through its nine wholly owned subsidiaries. These subsidiaries provide local exchange telephone services, and wireless personal communications services ("PCS"), as well as cable television, paging, Internet access, long distance, fiber optics facilities, and leased tower facilities. The Company is the exclusive provider of wireless mobility communications network products and services under the Sprint brand from Harrisonburg, Virginia to Harrisburg, York and Altoona, Pennsylvania. The Company refers to the Hagerstown, Maryland; Martinsburg, West Virginia; and Harrisonburg and Winchester, Virginia markets as its Quad State markets. The Company refers to the Altoona, Harrisburg, and York, Pennsylvania markets as its Central Penn markets. Competitive local exchange carrier ("CLEC") services were established on a limited basis in Virginia, during 2002. In addition, the Company sells and leases equipment, mainly related to services it provides, and participates in emerging services and technologies by direct investment in non-affiliated companies. The Company reports revenues as wireless, wireline and other revenues. These revenue classifications are defined as follows: Wireless revenues are generated by operations of the Personal Communications Company (a PCS Affiliate of Sprint) and the Mobile Company. Wireline revenues are generated by operations of the Telephone Company, Network Company, Cable Television Company, and Long Distance Company. Other revenues are generated by operations of ShenTel Service Company, the Leasing Company, ShenTel Communications Company and the Holding Company. 13
Selected Operating Statistics The following table shows selected operating statistics of the Company for the most recent five quarters. This information is unaudited, and is provided as a supplement to the financial statements. Three Months Ended ------------------------------------------------------------ (Unaudited) Jun. 30, Mar. 31, Dec. 31, Sept. 30, Jun. 30, 2004 2004 2003 2003 2003 ------------------------------------------------------------ Telephone Access Lines 24,867 24,901 24,877 24,951 24,972 Cable Television Subscribers 8,709 8,701 8,696 8,796 8,750 Dial-up Internet Subscribers 16,422 17,063 17,420 17,616 17,798 DSL Subscribers 1,856 1,637 1,298 1,163 1,080 Retail PCS Subscribers 94,475 89,632 85,139 81,015 77,398 Wholesale PCS Users (1) 18,059 16,349 12,858 7,531 4,690 Paging Subscribers 1,782 1,862 1,989 2,107 2,315 Long Distance Subscribers 9,559 9,542 9,526 9,517 9,520 Fiber Route Miles 554 552 552 552 552 Total Fiber Miles 28,770 28,743 28,740 28,740 28,739 Wholesale PCS Minutes (000) 10,373 8,492 4,974 3,207 2,303 Long Distance Calls (000) (2) 6,228 5,821 5,851 6,078 5,001 Total Switched Access Minutes (000) 60,874 58,099 55,932 54,349 51,124 Originating Switched Access MOU (000) 18,280 18,252 17,829 18,285 18,343 Employees (full time equivalents) 284 272 268 264 266 CDMA Base Stations (sites) 257 257 253 248 246 Towers (100 foot and over) 78 78 77 76 73 Towers (under 100 foot) 10 11 11 10 10 (See note (3) for definitions of terms) PCS Market POPS (000) 2,048 2,048 2,048 2,048 2,048 PCS Covered POPS (000) 1,610 1,585 1,581 1,581 1,574 PCS Average Revenue Per User (ARPU) (ex. Travel) $ 50.63 $ 50.38 $ 52.05 $ 55.09 $ 52.84 PCS Travel Revenue per subscriber (4) $ 20.12 $ 18.20 $ 20.84 $ 16.50 $ 17.18 PCS Ave. Management Fee per subscriber $ 4.06 $ 4.07 $ 4.02 $ 4.62 $ 4.58 PCS Ave. Monthly Churn % 1.9% 2.2% 2.3% 2.4% 2.1% PCS Cost Per Gross Addition (CPGA) $428.19 $371.49 $387.47 $418.22 $376.98 PCS Cash Cost Per User (CCPU) (4) $ 37.78 $ 38.57 $ 36.31 $ 40.05 $ 44.23 (1) - Wholesale Digital PCS Users are private label subscribers based in the Company's wireless network service area. (2) - Originated by customers of the Company's Telephone subsidiary (3) - POPS refers to the estimated population of a given geographic area. Market POPS are those within a market area, and Covered POPS are those covered by the network's service area. ARPU is revenue before travel, roaming revenue, and management fee, net of adjustments divided by average subscribers. PCS Travel revenue includes travel, roaming and wholesale revenue and is divided by the average number of subscribers. PCS Average management fee per subscriber is 8% of revenue retained by Sprint, excluding travel and wholesale revenue. PCS Ave. Monthly Churn is the average of three monthly calculations of deactivations (excluding returns less than 30 days) divided by beginning of period subscribers. CPGA 14
includes selling costs, product costs, and advertising costs. CCPU includes network, customer care and other costs. (4) - On a normalized basis, PCS travel revenue per subscriber in the fourth quarter of 2003 would have been $19.25 and PCS CCPU would have been approximately $38.66 taking into account the adjustments and true-ups recorded in December 2003. Significant Transactions As previously disclosed in a Form 8-K report filed with the SEC on May 26, 2004, the Company entered into an amendment to the Management Agreement with Sprint on May 24, 2004. The agreement is filed as an exhibit to this report. Under the terms of the agreement, the Company has agreed to participate in all new and renewed reseller agreements signed through December 31, 2006. Additionally, the Company signed a letter of agreement to participate in all existing Sprint reseller arrangements applicable to the Company's service area. In consideration for this participation, the Company received a reduction in the monthly fee per subscriber paid to Sprint for back office services and certain network services. The reduction per subscriber per month is $0.45 in 2004, $0.70 in 2005 and $0.95 in 2006, from the amounts agreed upon in the management agreement amendment dated January 2004. As previously disclosed in a Form 8-K report filed with the SEC on May 26, 2004, the Company signed a contract with Lucent Technologies on May 21, 2004. The contract with Lucent provides for the Company to purchase up to $20 million of third generation (3G) CDMA2000 mobile network equipment in 2004. As part of the agreement, the Company has committed to use Lucent as its vendor of choice for all switching and base station requirements for its existing CDMA2000 mobile network through 2007. On May 18, 2004, AT&T announced a five-year non-exclusive agreement with Sprint that will allow AT&T to sell wireless service that will be provided over Sprint's wireless network. AT&T announced that it intends to begin selling wireless service using the Sprint network later this year. The Company believes it should benefit from this relationship as a result of the amendment it signed with Sprint on May 24, 2004, discussed above, but is unable at this date to determine the extent of the potential benefit. On June 1, 2004, the Company was informed by the Virginia Department of Transportation ("VDOT") that it was not the winning bidder for the new statewide 511 Travel contract effective February 2005. The Company is the current provider of 511 Travel to the Interstate 81 corridor under contract with VDOT through January 2005. The Company recorded $0.6 million in revenue for the six months ended June 30, 2004 from this contract. On June 22, 2004, Sprint announced plans to deploy EV-DO (Evolution Data Optimized) technology across its PCS network to provide its customers average user speeds of 300-500 kilobits per second and peak rates of up to 2.4 Megabits per second for downloads. Sprint announced that it expects to deploy EV-DO in select markets in the second half of 2004 and the majority of the top U.S. metropolitan markets in 2005. The Company, as a PCS Affiliate of Sprint, is evaluating the impact of deploying EV-DO into its network, but has not yet determined the timing, cost or the extent of this deployment. 15
Results of Operations Summary The Company's three major lines of business are wireless, wireline and other businesses. Each of the three areas has unique issues and challenges that are critical to the understanding of the operations of the Company. The wireless business is made up of two different operations, the PCS operation and the tower business. The wireline business is made up of traditional telephone operations, a cable TV operation, fiber network leasing and a company that resells long-distance. Other businesses include the Company's Internet operation, the Interstate 81 corridor Travel 511 project, and the sales and service of telecommunications systems. Since the mid 1990's, the principal source of the Company's revenues has shifted from traditional wireline revenues to wireless and other revenues. For the three months ended June 30, 2004, wireless revenues accounted for 69.0% of total revenues, wireline revenues accounted for 25.4% of total revenues, and other revenues accounted for 5.6% of total revenues. For the three months ended June 30, 2003, wireless revenues accounted for 67.5%, wireline revenues for 25.4% and other revenues for 7.1% of total revenues. The Company's strategy is to expand its services and the geographic areas served. This strategy has been implemented primarily through enhancing the PCS network, through Call Division Multiple Access ("CDMA") technology, under the national brand of Sprint. The Company's efforts to market its services in the expanded PCS network area contributed to new subscribers purchasing phones and services, which continued to increase revenues during the three months ended June 30, 2004. The Company had 257 PCS CDMA base stations in service at June 30, 2004, compared to 246 base stations in service at June 30, 2003. This increase in base stations is primarily the result of supplementing network capacity and gradually extending coverage along highly traveled secondary roads in the Company's market areas. The Company operates its wireless network as a PCS affiliate of Sprint. The Company receives revenues from Sprint for subscribers that obtain service in the Company's network coverage area and subscribers that use the Company's network when they travel. The Company relies on Sprint to provide timely, accurate and complete information for the Company to record the appropriate revenue and expenses for each financial period. Through Sprint, the Company began receiving revenue from wholesale resellers of wireless PCS service in late 2002. These resellers pay a flat rate per minute of use for all traffic their subscribers generate on the Company's network. The Company's cost to handle this traffic is the incremental cost to provide the necessary network capacity. The Sprint five-year non-exclusive wholesale agreement with AT&T, discussed above, may facilitate a significant increase in the wholesale minutes of use on the Company's wireless network. This potential for increased traffic, however, could require additional investment by the Company in expansion of its wireless network capacity. For the third consecutive quarter, the Company's PCS operation recorded profitable operations, largely as a result of attainment by the PCS operation of a break-even level in the number of customers in the Company's service area. Achievement of the break-even level has enabled the Company to cover all fixed costs of operation in addition to the coverage of all variable costs . The 16
PCS operation achieved this level due to more favorable pricing from Sprint on customer care services, reduced bad debt expense, and a continued favorable net travel position. The Company's net travel and wholesale roaming, including the long distance and 3G data portions of that traffic, increased to a $2.7 million receivable for the current quarter, compared to a $2.3 million receivable for the same quarter last year. The Company's travel receivable minutes increased 43.7% to 71.8 million and the travel payable minutes increased by 35.8% to 49.8 million, compared to the second quarter of 2003. The increases in travel minutes receivable and payable are primarily the result of an increase in usage of the Company's network facilities by subscribers based in other markets and growth in subscribers in the Company's markets. On a per-subscriber basis, the Company's average of travel payable minutes increased to 176 minutes in the second quarter of 2004, which represented an increase of 28 minutes from second quarter of 2003. A continuation of this trend could negatively affect the results of the PCS operation and overall results of the Company absent any changes in the Company's arrangements with Sprint. In the second quarter of 2004, the Company's average PCS customer turnover, or churn, rate decreased to 1.9%, compared to 2.1% in the second quarter of 2003. To date, Wireless Local Number Portability has not had a significant effect on the churn rate, although there is no certainty that the rate will not be affected in future periods. Bad debt expense has declined for the last five quarters due to the implementation of deposits and more restrictive credit policies. Bad debt expense for the PCS operation, as a percentage of service revenues, declined from 4.8% in the second quarter of 2003 to 1.4% in the second quarter of 2004. Although management continues to monitor receivables, collection efforts and new subscriber credit ratings, there is no certainty that the improving bad debt trend will continue in the future. The Company has experienced a decline in ARPU, which it believes is the result of a lower rate plan mix in the first six months of 2004. If this trend continues, the Company expects a negative impact on ARPU, but a favorable impact on churn and bad debt expense. The wireline business is made up of the Company's traditional telephony, cable TV, fiber network operations, yellow page directory and long-distance resale business. These businesses operate in a defined geographic area. The Company's primary service area for the telephone, cable TV and long-distance business is Shenandoah County, Virginia. The county is a rural area in northwestern Virginia, with a population of approximately 37,300 residents, which has increased by approximately 6,000 since 1990. The potential for significant numbers of additional customers in the current operating area is limited. The Company's telephone access line count declined in the third and fourth quarters of 2003, increased by a net 24 lines in first quarter of 2004, and declined by 34 lines in the second quarter of 2004. The Company believes that the declines are attributable to the migration of traditional telephone lines to wireless and DSL services. Based on industry experience, the Company anticipates the trend of further access line declines may continue for the foreseeable future. Other revenues are derived primarily from Internet services, which are provided through both dial-up and DSL high-speed service. The Company has experienced a decline in dial up subscriptions 17
over the last year. Over the same period, customer desire for faster Internet connections has contributed to growth of almost 100% in revenues from the DSL service. In the third quarter of 2004, the Company will begin offering compression technology to its dial-up Internet customers as part of its basic service. The compression technology offers download speeds of up to five times faster than traditional service for certain applications. This offering is intended to enhance the Internet experience of the dial-up subscriber base, particularly in areas where the Company cannot offer high-speed broadband access. The Company is facing competition for revenues it generates in all lines of business, which may require the Company to differentiate itself from other providers through its service levels and evolving technologies that are more reliable and cost effective for the customer. The Company continues to devote significant resources to comply with the various requirements of the Sarbanes-Oxley Act. Three Months Ended June 30, 2004 Compared to Three Months Ended June 30, 2003 General Total revenues for the second quarter of 2004 were $30.0 million, which represented an increase of $5.1 million, or 20.6%, compared to $24.8 million for the second quarter of 2003. Total revenues include wireless revenue of $20.7 million, which increased by $3.9 million, or 23.3%; wireline revenues of $7.6 million, which increased by $1.3 million, or 20.6%; and other revenues of $1.7 million, which decreased $0.1 million from the second quarter of 2003. Operating income increased $2.6 million, to $5.0 million, compared to $2.4 million for the same period in 2003. Income per share from continuing operations, diluted was $0.38 cents per share for the 2004 second quarter, compared to $0.14 per share for the 2003 second quarter. Revenues in the 2004 and 2003 quarters were affected by revenue adjustments occurring in other fiscal periods. The first adjustment resulted from the resolution of a $0.3 million revenue dispute, reported in the first quarter of 2004, which involved issuing several of the Company's inter-exchange carrier customers credit for $154 thousand and adjusting the remaining reserve of $146 thousand, through access revenues in second quarter of 2004. The results in the 2003 second quarter were affected by an adjustment of $1.5 million to reduce access revenues for disputed charges from two previous years involving inter-exchange carrier customers. Revenues Wireless revenues are primarily derived from the PCS business. As of June 30, 2004, the Company had 94,975 retail PCS subscribers. The PCS operation added 17,577 net retail subscribers since June 30, 2003, and 4,843 since March 31, 2004. Wireless service revenues were $12.7 million for the second quarter of 2004, which represented an increase of $2.0 million, or 15.8%, compared to $10.7 million for the second quarter of 2003. The Company's ARPU, exclusive of travel revenue, decreased 4.2% to $50.63 for the second quarter of 2004, from $52.84 for the second quarter of 2003. These changes in ARPU were primarily attributable to subscribers generating fewer minutes over plan usage and the popularity of additional Add-a-Phone SM plans, which dilute the per subscriber revenue. 18
PCS travel, wholesale and roaming revenues combined for the second quarter 2004 were $6.3 million, which represented a $1.4 million, or 28.5%, increase compared to the travel, wholesale and roaming revenue for the second quarter of 2003. The travel, wholesale and roaming revenue increase, which resulted from an increase in travel usage and growth in wholesale minutes, was offset in part by a decline in roaming usage for the same period. PCS equipment sales increased $0.5 million, or 52.0%, to $0.9 million for the second quarter of 2004. The increase was primarily due to more subscribers upgrading their handsets to access new features provided with the service. Wireline revenues were $7.6 million in the 2004 second quarter, which represented an increase of $1.3 million, or 20.6%, from the second quarter of 2003. Access revenue in the telephone business increased $1.3 million, due primarily to a reduction of $1.5 million for access revenue disputes recorded in revenue in the second quarter of 2003. Total switched minutes of use increased by 20.1% compared to the first quarter of 2003, but reflected the decrease in access rates and settlements from the National Exchange Carrier Association ("NECA") pools. The mix of wireless traffic to total traffic shifted from 31.0% for the second quarter of 2003 to 40.8% for the second quarter of 2004. This increase was primarily attributable to terminating traffic that comes into the Company's telephone network and is delivered to wireless users. Other revenues of $1.7 million decreased $0.1 million compared to other revenues for the second quarter of 2003. Internet revenues increased $0.1 million, or 5.0%. The total subscriber base for the Company's dial-up and DSL Internet services was 18,278 as of June 30, 2004, compared to 18,878 as of June 30, 2003, a decrease of 3.2%. While DSL subscribers increased 776, or 71.9%, compared to the June 30, 2003 subscriber base, there was a decline of 1,376 dial-up subscribers, or 7.7%, from the level at June 30, 2003. The Company has experienced increased subscriber deactivations due to migration to competing high-speed Internet services in those areas where the Company does not offer a high-speed Internet access alternative. The revenue from the Travel 511 contract with the Virginia Department of Transportation, which expires January 31, 2005, decreased by $0.1 million due to a lower price negotiated for the final year of the contract period. Operating Expenses Total operating expense for the second quarter of 2004 was $24.9 million, which represented an increase of $2.5 million, or 11.4%, compared to the second quarter of 2003. The higher operating expense was primarily attributable to an increase in the number of PCS subscribers, the expanded PCS network operation, and an increase in selling, general and administrative expenses. The effect of these factors was offset in part by a significant decline in bad debt expense. Costs of goods and services were $3.0 million, which represented an increase of $0.4 million, or 14.1%, from the second quarter of 2003. This increase was due primarily to an increase in gross additions in the quarter, an increase of approximately $51 in the cost per gross additions, from $377 for the second quarter of 2003, to $428 for the second quarter of 2004, including action by current PCS customers to upgrade their handsets. During the second quarter of 2004, the Company added 10,201 gross new PCS subscribers compared to the 9,742 gross new subscribers it added in the second quarter of 2003. Existing subscribers are purchasing Company subsidized new handsets to 19
replace their current handsets as new features become available, and new services are offered that are not available on earlier model handsets. The upgrade cost for the second quarter of 2004 was $0.5 million. Management anticipates the upgrade trend may continue, and may increase significantly, in future periods as wireless carriers offer subsidized handsets as an inducement for subscribers to extend the term of their service agreements. The Company's cost per gross addition ("CPGA") in the PCS business for the second quarter of 2004 increased to $428.19, or 13.6%, from the second quarter of 2003, due to handset upgrade costs included in the CPGA measure. Cost of goods sold per gross addition basis contributed $21.39, or 5.7%, to the increase in the CPGA measure. Currently, the Company classifies 100% of the handset cost, including the costs of existing subscribers electing to up-grade their handsets, as a cost per gross addition. Network operating costs for the second quarter of 2004 were $9.1 million, which represented an increase of $0.5 million, or 5.6%, compared to the second quarter of 2003. Increased travel costs of $1.0 million were offset in part by lower network costs of $0.3 million in the PCS operation and lower rental costs of $0.2 million for buildings and towers. The travel costs increased due to an increase in subscribers and an increase in the average travel minutes used by the Company's subscribers in the Sprint or Sprint affiliate markets not operated by the Company, to 176 minutes per month in the 2004-second quarter, from 148 minutes per month in the 2003-second quarter. Depreciation and amortization expense for the 2004 second quarter was $4.4 million, which represented an increase of $0.3 million, or 6.5%, compared to $4.1 million for the second quarter of 2003, as new assets, primarily in the PCS and telephone operation, have been added to the networks. Selling, general and administrative costs were $8.4 million, which represented an increase of $1.4 million, or 19.5%. Billing and customer care costs incurred in the PCS operation, primarily charges from Sprint, increased $0.4 million as a result of the increase in the total number of PCS subscribers, net of cost reductions obtained as part of amendments signed with Sprint on January 30, 2004 and May 24, 2004. Increased administrative staff and increases in wages and benefits for existing employees contributed $0.5 million in added costs compared to the second quarter of 2003. The Company has previously announced plans to increase staff to manage existing and future growth and for expanded reporting requirements. Additional costs incurred in connection with Sarbanes-Oxley compliance were $0.2 million in the second quarter of 2004. Selling and marketing expenses increased $0.3 million due to added internal sales staff, additional third party sales agents and expanded advertising efforts related to the new Shentel Pages phone book, which began selling advertising for its 2005 book in the later part of the second quarter. Bad debt expense decreased $0.4 million compared to the second quarter of 2003 primarily due to reduced PCS subscriber terminations for non-payment. PCS bad debt expense, net of recoveries, was 1.4% of total PCS service revenues in the second quarter of 2004; compared to 4.8% of total PCS service revenues in the second quarter of 2003. In the Company's PCS operation, cash cost per user ("CCPU") for the second quarter of 2004 declined to $37.78, which represented a 14.6% decrease from the second quarter of 2003. The change was primarily the result of the amendments to the Company management contract with Sprint that were signed on January 30, 2004 and May 24, 2004, and economies of scale due to an increase of 22.4% in the average number of customers over the second quarter of 2003. 20
Other Income (Expense) Gains on external investments totaled $146 thousand in the second quarter of 2004, compared to a nominal gain in the second quarter of 2003. Second quarter 2004 interest expense decreased by $0.1 million, or 16.5%, a result of decreased borrowing levels compared to the second quarter of 2003. The Company's total debt as of June 30, 2004 was $41.2 million, compared to $45.4 million as of June 30, 2003 and $43.3 million as of December 31, 2003. Income before income taxes, discontinued operations and cumulative effect of accounting changes was $4.6 million, which represented an increase of $2.9 million from the $1.7 million reported for the second quarter of 2003. Income from continuing operations was $2.8 million for the second quarter of 2004, compared to $1.0 million for the second quarter 2003, which represented an increase of $1.8 million. The results of discontinued operations in 2003 were from the VA 10 RSA limited partnership, which was sold in February 2003. There were no discontinued operations in the second quarter of 2004 or 2003. The Company's 2004 second quarter net income was $2.8 million compared to $1.0 million in 2003. Six Months Ended June 30, 2004 Compared to Six Months Ended June 30, 2003 General Total revenues for the six months ended June 30, 2004 (the "2004 six-month period") was $57.8 million, which represented an increase of $8.0 million, or 16.0%, compared to $49.8 million for the six months ended June 30, 2003 (the "2003 six-month period"). Total revenues for the 2004 six-month period include wireless revenue of $39.6 million, which increased by $7.2 million, or 22.3%; wireline revenues of $14.8 million, which increased by $0.8 million, or 5.8%; and other revenues of $3.4 million, which were essentially unchanged for the 2003 six month period. Operating income increased $2.6 million, to $9.3 million, compared to $6.7 million for the same period in 2003. Income per share from continuing operations, diluted was $0.68 cents per share for the 2004 six-month period, compared to $0.39 per share for the same period of 2003. The 2003 six-month period includes a reduction in wireline revenue of $1.5 million, which related to access revenue recorded in prior periods that was disputed by interexchange carrier customers. Revenues Wireless service revenues were $24.7 million for the 2004 six-month period, which represented an increase of $4.1 million, or 19.8%, compared to $20.6 million for same period of 2003. The Company's average customer base increased by 24.4% in 2004, compared to the same period of 2003. The ARPU exclusive of travel revenue has decreased as a result of the implementation of a significant number of Add-a-Phone SM customer plans, which generate significantly lower revenues than the normal customer base. Management is monitoring the add-a-phone sales, which have negatively affected the ARPU of the PCS operation. 21
PCS travel, wholesale and roaming revenue combined for the 2004 six-month period were $11.7 million, which represented a $2.2 million, or 22.8%, increase compared to the travel, wholesale and roaming revenue for the 2003 six-month period. The travel, wholesale and roaming revenue increase resulted from an increase in travel usage and the growth of wholesale minutes, the effect of which was offset in part by a decline in roaming usage for the same period. PCS equipment sales increased $0.8 million, or 103.0% to $1.7 million for 2004 six-month period. The increase was primarily due to an increase in gross additions and in the number of subscribers replacing phones and upgrading their handsets to access added features provided with the service. Wireline revenues were $14.8 million in the 2004 six-month period, which represented an increase of $0.8 million, or 5.8%, from the 2003 six-month period. Access revenue in the telephone business increased $1.1 million, due primarily to a recorded reduction in revenue of $1.5 million in 2003 related to a dispute with inter-exchange carriers. Total switched minutes of use increased 20.1% in the 2004 six-month period, compared to the 2003 six-month period. The increased traffic, which is primarily due to wireless traffic over the Company's telephone subsidiary's network, is billed at a lower rate. Other revenues of $3.4 million decreased $0.1 million compared to the 2003 six-month period other revenues. Internet revenues increased $0.1 million, or 4.0%, while 511 Travel revenue and other equipment sales and service revenues decreased $0.2 million from the 2003 six-month period. The Company was informed by the Virginia Department of Transportation in the second quarter of 2004 that the Company's contract for the 511 Virginia travel business would not be renewed beyond the term of the existing contract, which extends through January 2005. Operating Expenses Total operating expense for the 2004 six-month period was $48.5 million, which represented an increase of $5.4 million, or 12.4%, compared to the 2003 six-month period. The higher operating expense was primarily attributable to an increase in the number of PCS subscribers; the expanded PCS network operation, and an increase in selling, general and administrative expenses. The effect of these factors was offset in part by a significant decline in bad debt expense. Costs of goods and services were $6.0 million for the 2004 six-month period, which represented an increase of $1.0 million, or 20.7%, from the 2003 six-month period. This increase was due primarily to an increase in the number of PCS gross subscriber additions, higher cost per gross additions and action by current PCS customers to upgrade their handsets. Network operating costs for the 2004 six-month period were $17.4 million, which represented an increase of $0.9 million, or 5.5%, compared to the same period of 2003. Increased travel costs of $1.7 million were offset in part by lower other network costs of $0.7 million in the PCS operation. The travel costs increased due to an increase in PCS subscribers and an increase in the average minutes of use for travel by the Company's subscribers. Depreciation and amortization expense for the 2004 six-month period was $8.7 million, which represented an increase of $0.6 million, or 7.2%, compared to $8.1 million for the 2003 six-month period, as new assets, primarily in the PCS and telephone operation, have been added to the networks. 22
Selling, general and administrative costs were $16.3 million, which represented an increase of $2.8 million, or 20.9%. Billing and customer care costs incurred in the PCS operation, primarily charges from Sprint, increased $0.6 million as a result of the increase in the total number of PCS subscribers, net of cost reductions obtained as part of the amendments signed with Sprint on January 30, 2004 and May 24, 2004. Increased administrative staff and increases in wages and benefits for existing employees contributed $0.5 million in added costs compared to the first six months of 2003. Additional costs incurred in connection with Sarbanes-Oxley compliance were $0.7 million for the 2004 six-month period. Selling and marketing expenses increased $0.9 million due to added internal sales staff and expanded advertising efforts on the new Shentel Pages phone book introduced in early 2004. Bad debt expense decreased $0.6 million as a result of reduced PCS subscriber terminations for non-payment, which were attributable to an improved credit profile of the subscriber base in the Company's operating area. Other Income (Expense) Gains on external investments totaled $128 thousand in the 2004 six-month period, compared to a $0.3 million loss for the 2003 six-month period. Interest expense decreased $0.3 million, or 15.0%, in the 2004 six-month period compared to the 2003 six-month period, a result of decreased borrowing levels. Income before income taxes, discontinued operations and cumulative effect of accounting changes was $8.3 million in the 2004 six-month period, which represented an increase of $3.6 million from the $4.7 million reported for the 2003 six-month period. Income from continuing operations increased $2.2 million, or 74.6%, to $5.2 million for the 2004 six-month period from $3.0 million for the 2003 six-month period. The results of discontinued operations in 2003 were from the VA 10 RSA limited partnership, which was sold in February 2003. Income from discontinued operations, net of the tax effect of the transaction, was $22.6 million in the 2003 six-month period. There were no discontinued operations in the 2004 six-month period. The Company adopted Statement of Financial Accounting Standards No. 143, "Accounting of Asset Retirement Obligations," effective January 1, 2003, and as a result, recorded a charge to earnings for the cumulative effect of this change in accounting of $76 thousand after taxes in the 2003 six-month period. The Company's net income for the 2004 six-month period was $5.2 million compared to $25.5 million for the 2003 six-month period. Investments In Non-Affiliated Companies The Company participates in emerging technologies by investing in entities that invest in start-up companies. This includes indirect participation through capital venture funds of South Atlantic Venture Fund III, South Atlantic Private Equity IV, Dolphin Communications Parallel Fund, Dolphin Communications Fund II and Burton Partnership. The Company also participates by direct investment in privately held companies. Currently the Company's only direct investment is in NTC Communications, a provider of voice, video and data connections to off-campus student housing properties at universities and colleges. For those investments that eventually become publicly- 23
traded, the Company evaluates whether to hold or sell parts or all of each investment on an individual basis. As of June 30, 2004, the Company held shares in two companies that are publicly-traded, with the following market values: $49 thousand in Net IQ (NTIQ), with 3,744 shares held, and $146 thousand in Deutsche Telekom, AG (DT), with 8,219 shares held. Liquidity And Capital Resources The Company generated $16.8 million in cash from operations in the 2004 six-month period, compared to $15.8 million in the 2003 six-month period. During the second quarter of 2004, the Company contributed $2.0 million in cash to the Company's defined benefit pension plan, of which $0.1 million was a mandatory contribution. This disbursement is reflected as a component of the "other prepaids, deferrals and accruals" line of the cash flows from operating activities, appearing elsewhere in this report. The Company expects that operations may continue to generate positive cash flows as PCS operations continue to improve and the number of subscribers continues to increase. The Company may liquidate some of its short-term investments, to pay for new equipment purchased from Lucent during the current year, under the $20 million equipment purchase contract signed in the second quarter of 2004. As of June 30, 2004, the Company's total debt was $41.2 million, with an annualized overall weighted average interest rate of approximately 7.5%. As of June 30, 2004, the Company was in compliance with the covenants in its credit agreements. The Company is obligated to make future payments under various contracts, including amounts pursuant to its various long-term debt facilities, and non-cancelable operating lease agreements for retail space, tower space and cell sites. Capital expenditures budgeted for 2004 total approximately $34 million, including approximately $24.3 million for additional PCS base stations, additional towers, additional sites, and switch upgrades to enhance the PCS network, and approximately $5 million to the telephone operation. An additional $5 million will be expended for building renovations, vehicles, office equipment, and other miscellaneous capital needs including the renovation to the Shentel Center in Edinburg, Virginia, which will house the Company's corporate offices. The Company has increased its capital budget for 2004 by $1.3 million to provide funds for new site acquisitions in preparation to improve and expand the coverage of the PCS network. This funding will cover the initial site identification costs. For the 2004 six-month period, the Company spent $5.5 million in capital projects. Management anticipates its spending will accelerate during the third quarter of 2004, as a significant number of the base station replacements occur during that period The Company expects to generate adequate cash to meet its short-term and long-term cash needs, including working capital requirements, capital projects and debt payments, and dividend payments, from cash on hand, operating cash flow, and amounts expected to be available under the Company's existing financing facility. The Company may, at its election, liquidate some of its investments to generate additional cash for its capital needs. 24
Risks The Company is one of eleven PCS Affiliates of Sprint, and accordingly, is affected by decisions and requirements adopted by Sprint in regard to its wireless operation. Management continually reviews its relationship with Sprint in light of new developments and requirements. The Company is dependent on Sprint for the reporting of a significant majority of PCS revenues, particularly travel and service revenue. Controls and processes are continually refined, so the Company can monitor, review, test, and validate information being reported to the Company by Sprint. It is the Company's policy to estimate and reflect the information supplied by Sprint in the financial statements in the applicable fiscal periods. Corrections, if any, are made no earlier than the period in which the parties agree to the corrections. The Company is at risk for reporting errors that may be made by Sprint. The net balance of PCS travel revenue and expense, which is currently favorable to the Company, could change significantly due to changes in service plan offerings, changes in the travel settlement rate, changes in travel habits by the subscribers in the Company's market areas or other Sprint subscribers, and numerous other factors beyond the Company's control. The Company is continuing to monitor the financial strength of the other PCS Affiliates of Sprint, as their ability to maintain their segment of the Sprint network may affect the Company's ability to add new subscribers. Wireless Local Number Portability ("WLNP") permits a subscriber to change wireless service providers in the same market area while retaining the subscriber's existing telephone number. This Federal Communications Commission mandate was effective November 24, 2003 in the 100 largest metropolitan areas and became effective in all areas of the United States on May 24, 2004. Although the initial impact of WLNP on the Company's operations appears to be immaterial, WLNP may have a significant future effect on the Company's operations. As a result of WLNP, portions of the PCS subscriber base may migrate to other wireless providers, thereby contributing to increased churn. Alternatively, the implementation of WLNP may allow the Company to attract additional subscribers from other wireless providers. To date, the impact of WLNP has been marginally favorable to the Company. The Company has limited control over the service plans and marketing promotions offered by Sprint in the competitive wireless telecommunications industry. Sprint controls the marketing plans, advertising message and market promotions offered in the Company's market area. The plans and promotions offered may have a materially adverse effect on the Company's results of operations. The Company relies on Sprint for the development of new products and services to remain competitive in the wireless industry. These services include text messaging, video, data transfer, and push-to-talk walkie-talkie features. If these services do not operate properly or if Sprint should not continue to develop new competitive products, the results could have a materially adverse impact on the results of the Company. The Company is required to participate in national and regional third party distribution programs formulated and negotiated by Sprint. Sprint has entered into reseller agreements, which may affect 25
the Company. These distribution and reseller programs may have an adverse impact on the Company's results. The Company's PCS network is part of Sprint's nationwide wireless network. The network is owned and operated by Sprint and its Affiliates. The financial viability of Sprint and its Affiliates is critical to the success of operating and marketing Sprint PCS. If financial difficulties are experienced by Sprint or any Affiliate, those difficulties could have an adverse impact on the Company's results. The current competitive nature of the wireless industry may prompt major wireless providers to strive for financial improvements through industry consolidation. Such consolidation could include Sprint. It is not clear to what extent consolidation may occur or which companies may be involved, but certain consolidation transactions may have an adverse impact on the operating results and valuation of the Company's wireless operations. The Company's telephone access revenue may be adversely impacted by legislative or regulatory actions that decrease access rates or exempt certain traffic from paying access or by industry trends that shift minutes from the Company's regulated telephone network. An unfavorable finding, trend or ruling may have an adverse effect on the Company's telephone operations. There has been a trend for incumbent local exchange carriers to see a decrease in access lines due to the effect of wireless and wireline competition and the elimination of a second line dedicated to dial-up Internet as customers migrate to broadband connections. The Company has not seen a material reduction in its number of access lines to date. An acceleration of this trend could have a materially adverse effect on the Company's telephone operations in the future. On May 24, 2004, Local Number Portability ("LNP") was implemented in the Company's local wireline service area. The Company's customers are able to retain their existing wireline phone number and use it to obtain service from a competing wireline or wireless provider in the service area. To date, there has been insignificant activity, but the Company cannot estimate the future impact of LNP on its telephone operations. If a significant number of customers disconnect the Company's service, such disconnections may have an adverse impact on the Company's telephone operating results. The Company's revenue from fiber leases may be adversely affected by further erosion in demand or in price competition for these facilities. There is also the potential for additional bankruptcies of the Company's customers. The Company monitors each of its fiber lease customers closely to manage this risk. The Company operates the cable television system in Shenandoah County, Virginia. The Company has seen increased competition from satellite providers that are larger and have cost advantages over the Company in programming procurement. The continued success of the satellite television providers may have an adverse impact on the Company's cable television results. The Company may not be able to utilize all of its net operating loss carry forwards for taxes in certain states before they expire. As a result, the Company may have to write off some of its deferred tax assets, which could adversely affect its future cash position. 26
Recent Accounting Pronouncements In December 2003, the Financial Accounting Standards Board, (the "FASB") issued FASB Interpretation No. 46 (revised December 2003),"Consolidation of Variable Interest Entities," which addresses how a business enterprise should evaluate whether it has a controlling financial interest in an entity through means other than voting rights and accordingly should consolidate the entity. FIN 46R replaces FASB Interpretation No. 46, "Consolidation of Variable Interest Entities," which was issued in January 2003. The Company is required to apply FIN 46R to variable interests in Variable Interest Entities created after December 31, 2003. For variable interests in Variable Interest Entities created before January 1, 2004, the Interpretation was applied beginning on January 1, 2004, except that the interpretation was required to be applied in the fourth quarter of 2003 for any Variable Interest Entities that were considered to be special purpose entities. For any Variable Interest Entities that must be consolidated under FIN 46R that were created before January 1, 2004, the assets, liabilities and non-controlling interests of the Variable Interest Entities initially would be measured at their carrying amounts, with any difference between the net amount added to the balance sheet and any previously recognized interest being recognized as the cumulative effect of an accounting change. If determining the carrying amounts is not practicable, fair value at the date FIN 46R first applies may be used to measure the assets, liabilities and non-controlling interest of the VIE. The Company has determined the application of FIN 46R to Variable Interest Entities in which the Company has variable interests has no impact on the Company's consolidated financial statements. In May 2003, the FASB issued Statement of Financial Accounting Standards ("SFAS") No. 150, "Accounting for Certain Financial Instruments with Characteristics of Liabilities and Equity," which was effective at the beginning of the first interim period beginning after June 15, 2003. This Statement establishes standards for the classification and measurement of certain financial instruments with characteristics of both liabilities and equity. The Statement also includes required disclosures for financial instruments within its scope. For the Company, the Statement was effective for instruments entered into or modified after May 31, 2003 and otherwise became effective as of January 1, 2004, except for mandatorily redeemable financial instruments. For certain mandatorily redeemable financial instruments, the Statement will be effective for the Company on January 1, 2005. The effective date has been deferred indefinitely for certain other types of mandatorily redeemable financial instruments. The Company currently does not have any financial instruments that are within the scope of this Statement. In December 2003, the FASB issued SFAS No.132(R). SFAS No.132(R) is a revision of SFAS No.132, "Employers' Disclosures about Pensions and Other Postretirement Benefits." SFAS No.132(R) is effective for financial statements with fiscal years ending after December 15, 2003. SFAS No.132(R) requires additional disclosures including information describing the types of plan assets, investment strategy, measurement date(s), plan obligations, cash flows, and components of net periodic benefit cost recognized during interim periods. The objectives of the revisions are to provide qualitative information about the items in the financial statements, quantitative information about items recognized or disclosed in the financial statements, information that enables users of financial statements to assess the effect that pension plans and other post-retirement benefit plans have on entities' results of operations, and information to facilitate assessments of future earnings and cash flows. The Company has adopted this statement effective December 31, 2003. See note 9 to the financial statements appearing elsewhere in this report for the disclosures required by this pronouncement. 27
ITEM 3. Quantitative and Qualitative Disclosures About Market Risk The Company's market risks relate primarily to changes in interest rates on instruments held for other than trading purposes. The Company's interest rate risk involves three components, although only one is of any significance at this time. The first component is outstanding debt with variable rates. As of June 30, 2004, the Company's variable rate debt balance was zero. The Company has a variable rate line of credit totaling $0.5 million with SunTrust Bank. The Company's remaining debt has fixed rates through its maturity. A 10.0% decline in market interest rates would increase the fair value of the fixed rate debt by approximately $1.3 million, while the estimated current fair value of the fixed rate debt is approximately $39.9 million. The second component of interest rate risk is temporary excess cash, primarily invested in overnight repurchase agreements and short-term certificates of deposit and money market funds. The Company currently has approximately $23.7 million of cash equivalents in money market funds, which are accruing interest at rates of approximately 1% per year. The cash is currently in short-term investment vehicles that have limited interest rate risk. Management continues to evaluate the most beneficial use of these funds. The third component of interest rate risk is marked increases in interest rates, which may adversely affect the rate at which the Company may borrow funds for growth in the future. Although this risk is real, it is not significant at this time as the Company has adequate cash for operations, payment of debt and near-term capital projects. Management does not view market risk as having a significant impact on the Company's results of operations, although future results could be adversely affected if interest rates were to escalate markedly and the Company required external financing. Since the Company does not currently have significant investments in publicly traded stock, there is limited risk related to the Company's available-for-sale securities. General economic conditions affected by regulatory changes, competition or other external influences may play a higher risk to the Company's overall results. As of June 30, 2004, the Company had $7.9 million invested in privately-held companies directly or through investments with portfolio managers. Most of the companies are at an early stage of development, and significant increases in interest rates could have an adverse impact on their results, ability to raise capital and viability. The Company's market risk is limited to the funds previously invested and an additional $1.3 million committed under contracts the Company has signed with portfolio managers. 28
ITEM 4. Controls and Procedures Evaluation of Disclosure Controls and Procedures The Company maintains disclosure controls and procedures that are designed to ensure that information required to be disclosed in reports under the Securities Exchange Act of 1934 is recorded, processed, summarized and reported within the time periods specified in the rules and forms of the Securities and Exchange Commission, and that such information is accumulated and communicated to management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure. The Company's management, with the participation of its Chief Executive Officer, who is the Company's principal executive officer, and its Chief Financial Officer, who is the Company's principal financial officer, has evaluated the effectiveness of the Company's disclosure controls and procedures as of June 30, 2004. Based upon that evaluation, the Chief Executive Officer and the Chief Financial Officer have concluded that the Company's disclosure controls and procedures are effective in alerting them in a timely manner to material information relating to Shenandoah Telecommunications Company, including its consolidated subsidiaries, required to be included in this report and the other reports that the Company files or submits under the Securities Exchange Act of 1934. During the second fiscal quarter of 2004, there were no changes in the Company's internal control over financial reporting that have materially affected, or that are reasonably likely to materially affect, its internal control over financial reporting. Under our agreements with Sprint, Sprint provides us with billing, collections, customer care, certain network operations and other back office services for the PCS operation. As a result, Sprint remits to the Company approximately 63% of the Company's total revenues based on the results of the 2004 second quarter, while approximately 44% of the expenses reflected in the Company's consolidated financial statements relate to charges by or through Sprint for expenses such as billing, collections and customer care, roaming expense, long-distance, and travel. Due to this relationship, the Company necessarily relies on Sprint to provide accurate, timely and sufficient data and information to properly record our revenues, expenses and accounts receivable, which underlie a substantial portion of our periodic financial statements and other financial disclosures. Information provided by Sprint includes reports regarding the subscriber accounts receivable in our markets. Sprint provides us monthly accounts receivable, billing and cash receipts information on a market level, rather than a subscriber level. We review these various reports to identify discrepancies or errors. However, under our agreements with Sprint, we are entitled to only a portion of the receipts, net of items such as taxes, government surcharges, certain allocable write-offs and the 8% of revenue retained by Sprint. Because of our reliance on Sprint for financial information, we must depend on Sprint to design adequate internal controls with respect to the processes established to provide this data and information to the Company and Sprint's other PCS affiliate network partners. To address this issue, Sprint engages its independent auditors to perform a periodic evaluation of these controls and to provide a "Report on Controls Placed in Operation and Tests of Operating Effectiveness for Affiliates" under guidance provided in Statement of Auditing Standards No. 70 ("SAS 70 reports"). The report is provided to us annually and covers a twelve-month period from October to September. The most recent report indicated there were no issues which would adversely affect the information used to support the recording of the revenues and expenses provided by Sprint related to our relationship with them. 29
In connection with the requirements imposed under Section 404 of the Sarbanes-Oxley Act of 2002, we have retained an outside consulting firm to assist us in reviewing, documenting, and improving our internal control processes and intend to engage a regional accounting firm to assist in the testing of these controls. The Company dedicated significant resources during the second quarter of 2004 in preparing for the conversion of its PCS point of sale system. The conversion will involve a change from a stand-alone, Company-hosted system, to a system hosted by Sprint that is integrated into the Sprint PCS billing system. Through this integration, the Company has eliminated several points of multiple data entry, thereby reducing the risk of error, and enhancing internal control, while improving the sales process. The new system was placed in service during mid-July 2004. As part of the preparation for meeting the requirements of Section 404 of the Sarbanes-Oxley Act, the Company has spent time formalizing and further documenting existing internal controls. A control system, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Because of the inherent limitations in all control systems no evaluation of controls can provide absolute assurance that all control issues, if any, within a company have been detected. 30
PART II. OTHER INFORMATION ITEM 4. Submissions of Matters to a Vote of Security Holders set forth below: (a) The Company held its 2004 annual meeting of shareholders on April 20, 2004. (c) The following sets forth information regarding the election of Directors at the 2004 annual meeting, which was the only matter voted upon at the 2004 annual meeting. There were 7,604,257 shares of common stock outstanding as of the record date for, and entitled to vote at, the 2004 annual meeting, of which 5,666,479 shares were present in person or by proxy, and constituted a quorum. The shareholders approved a proposal to elect each of the three nominees to the board of directors for a three-year term, which will expire at the annual meeting of shareholders in 2007. The tabulation of votes on this proposal is as follows: NOMINEE FOR WITHHELD Christopher E. French 5,642,403 24,076 Dale S. Lam 5,627,289 39,190 James E. Zerkel II 5,631,071 35,408 31
ITEM 5. Other Information Amendment to Sprint Management Agreement executed May 24, 2004. Attached ITEM 6. Exhibits and Reports on Form 8-K (a) The following exhibits are filed with this Quarterly Report on Form 10-Q: 10.15 Addendum VI dated May 24, 2004 to Sprint PCS Management Agreement by and among Sprint Spectrum L.P., WirelessCo, L.P., APC PCS, LLC, PhillieCo, L.P., and Shenandoah Personal Communications Company. 31 Certifications pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934. 32 Certifications pursuant to Rule 13a-14(b) under the Securities Exchange Act of 1934 and 18 U.S.C. 1350. (b) The following Current Reports on Form 8-K were furnished during the period covered by this report: Filing Date of Report Item Reported --------------------- ------------- April 15, 2004 Item 9 (press release announcing first quarter 2004 financial results) May 26, 2004 Item 5 (press release announcing the signing of a $20 Million Agreement with Lucent Technologies for 3G Network Equipment) May 26, 2004 Item 5 (press release announcing the signing of an amendment to the management agreement with Sprint) 32
SIGNATURES Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. SHENANDOAH TELECOMMUNICATIONS COMPANY (Registrant) August 4, 2004 /S/ Earle A. MacKenzie ------------------------------------------------ Earle A. MacKenzie Executive Vice President and Chief Financial Officer (Duly Authorized Officer and Principal Financial Officer) 33
EXHIBIT INDEX Exhibit No. Exhibit ----------- ------- 10.15 Addendum VI dated May 24, 2004 to Sprint PCS Management Agreement by and among Sprint Spectrum L.P., WirelessCo, L.P., APC PCS, LLC, PhillieCo, L.P., and Shenandoah Personal Communications Company. 31 Certifications pursuant to Rule 13a-14(a) under the Securities Exchange Act of 1934. 32 Certifications pursuant to Rule 13a-14(b) under the Securities Exchange Act of 1934 and 18 U.S.C. 1350. 34
Exhibit 10.15 ADDENDUM VI TO SPRINT PCS MANAGEMENT AGREEMENT AND SPRINT PCS SERVICES AGREEMENT Amending these agreements further and restating certain paragraphs in Addenda I through VI Dated as of May 24, 2004 Manager: SHENANDOAH PERSONAL COMMUNICATIONS COMPANY Service Area BTAs: Altoona, PA #12 Hagerstown, MD-Chambersburg, PA-Martinsburg, WV #179 Harrisburg, PA #181 Harrisonburg, VA #183 Washington, DC (Jefferson County, WV only) #471 Winchester, VA #479 York-Hanover, PA #483 This Addendum VI (this "Addendum") contains amendments to the Sprint PCS Management Agreement, the Sprint PCS Services Agreement, the Sprint Trademark and Service Mark License Agreement and the Sprint Spectrum Trademark and Service Mark License Agreement, each of which was entered into on November 5, 1999 by Sprint Spectrum L.P., WirelessCo, L.P., APC PCS, LLC, PhillieCo, L.P., Sprint Communications Company L.P. and Shenandoah Personal Communications Company. The Management Agreement, Services Agreement and Trademark License Agreements were amended by: (1) Addendum I dated as of November 5, 1999, (2) Addendum II dated as of August 31, 2000, (3) Addendum III dated as of September 26, 2001, (4) Addendum IV dated as of May 22, 2003, and (5) Addendum V dated as of January 30, 2004. The purposes of this Addendum are to (1) amend the Management Agreement, the Services Agreement, the Trademark License Agreements and the Schedule of Definitions and restate those paragraphs in the addenda executed previously that amend the Management Agreement, the Services Agreement, the Trademark License Agreements and the Schedule of Definitions (see section A below), and (2) provide cross-references to those paragraphs in addenda executed previously that are not restated in this Addendum (see section B below). The terms and provisions of this Addendum control over any conflicting terms and provisions contained in the Management Agreement, the Services Agreement, the Trademark License Agreements and the Schedule of Definitions. The Management Agreement, the Services Agreement, the Trademark Licenses Agreements, the Schedule of Definitions and all prioraddenda continue in full force and effect, except for express modifications made in this Addendum. This Addendum does not change the effective date of any prior amendment made to the Management Agreement, the Services Agreement, the Trademark License Agreements or the Schedule of Definitions through previously executed addenda. Capitalized terms used and not otherwise defined in this Addendum have the meaning ascribed to them in the Schedule of Definitions or in prior addenda. Section and Exhibit references are to sections and Exhibits of the Management Agreement unless otherwise noted. The parties entered into Addendum V dated January 30, 2004, but the parties acknowledge that Addendum V is superseded in its entirety by this Addendum as of the Effective Date of this Addendum V. For the avoidance of doubt, the parties acknowledge and agree that Addendum V shall remain in full force and effect with respect to the period prior to the Effective Date of this Addendum V. The parties are executing this Addendum as of the date noted above, but this Addendum becomes effective on (the "Effective Date") either (1) April 1, 2004, if the parties execute this Addendum on or before May 24, 2004 or (2) the first calendar day of the first calendar month after this Addendum is executed if the parties execute this Addendum after May 24, 2004. On the Effective Date of this Addendum, the following provisions of the Management Agreement, the Services Agreement, the Trademark License Agreements and the Schedule of Definitions are amended and, in certain cases, restated, as follows: A. New Amendments and Restatement of Previous Amendments to Sprint PCS Agreements. Management Agreement 1. Access to Service Area Network [Addm I,ss.2]. The last paragraph of section 1.1 is amended to read as follows: Subject to the terms and conditions of this agreement, including, without limitation, sections 1.9, 9.5 and 12.1.2, Sprint PCS has the right to unfettered access to the Service Area Network to be constructed by Manager under this agreement. The fee to be paid to Manager by Sprint PCS under section 10 is for all obligations of Manager under this agreement. 2. Vendor Purchase Agreements - Software Fees [NEW]. Section 1.3 is amended to read as follows: Insert: "1.3.1 Discounted Volume-Based Pricing." before the first paragraph. Insert: "1.3.2 Subscriber and Infrastructure Equipment." before the second paragraph. Insert: "1.3.3 Exclusive Use." before the third paragraph.
Add a new section 1.3.4 as follows: 1.3.4 Software Fees. (a) Manager acknowledges that Sprint PCS administers the testing and implementation of the Software (i.e., pushing of the Software) into the Service Area Network. (b) Sprint PCS, when obtaining software for its own use that is identical to the Software, will use commercially reasonable efforts to obtain a license from vendors providing for the right of Manager to use the Software in connection with telecommunications equipment manufactured by the vendor (collectively the software obtained by Sprint PCS for its own use and the Software that operates on telecommunications equipment manufactured by the vendor are for purposes of this section 1.3.4, the "Vendor Software"; when the term "Vendor Software" is used with respect to Manager, it means only the Software, and not the software used only by Sprint PCS). (c) Manager will arrange independently with the vendor to obtain a license to the Vendor Software if Sprint PCS cannot reasonably obtain a license for Manager. Any license that Manager obtains from a vendor must require the Vendor Software to be tested in Sprint PCS test beds by Sprint PCS and require Sprint PCS, not the vendor or Manager, to push the Vendor Software to the Service Area Network unless Sprint PCS otherwise consents in advance in writing. Sprint PCS agrees to test the Vendor Software in Sprint PCS test beds within a reasonable period after Manager reasonably requests the tests in writing. (d) Sprint PCS will: (i) notify Manager in writing at least 60 days before the date of an automatic renewal of, or Sprint PCS' unilateral act to renew or extend, an agreement that provides Sprint PCS the right to use the Vendor Software, or (ii) use reasonable efforts to notify Manager in writing before the date Sprint PCS intends to start negotiations with a vendor regarding extension, renewal, pricing or other material terms relating to Sprint PCS' and Manager's right to use the Vendor Software (whether for new Software or renewal of an existing license), and at least 60 days before the date Sprint PCS executes an agreement, extension or renewal. The notice by Sprint PCS will include the material terms and conditions of any such agreement or negotiations to the extent known at the time of the notice, including the network elements to be covered by the right to use the Vendor Software. Manager must notify Sprint PCS in writing within 30 days after
receiving the notice described in the first sentence of this section 1.3.4(d) if Manager wants Sprint PCS to attempt to obtain or continue the right for Manager to use the Vendor Software. Sprint PCS will renew or negotiate the agreement as if Manager will not be a user of the Vendor Software if Manager does not provide notice to Sprint PCS within the 30-day period. However, Sprint PCS may obtain pricing from the vendor for the Vendor Software that includes Manager as a user if obtaining the pricing does not obligate Manager to be a user. Sprint PCS will advise Manager upon Manager's reasonable request of the status of the Software negotiations if Manager requested Sprint PCS to obtain or continue the right for Manager to use the Vendor Software under Sprint PCS' agreement with the vendor. Sprint PCS will use commercially reasonable efforts to give Manager notice of the final pricing for the right to use the Vendor Software no less than 20 days before the expected execution or renewal of the agreement; provided that, in any event, Sprint PCS will give Manager notice of the final pricing no less than 10 Business Days before the expected execution or renewal of the agreement. If necessary, Manager agrees to use commercially reasonable efforts to enter into a nondisclosure agreement with the vendor to facilitate providing such final pricing to Manager. Manager may give Sprint PCS notice by the time set forth in Sprint PCS' notice to Manager (which time will not be less than 10 calendar days after Sprint PCS provides Manager with the final pricing and terms and conditions of such license agreement) that Manager does not intend to use the Vendor Software through the agreement between Sprint PCS and the vendor. If Manager does not give this final notice to Sprint PCS, Manager is deemed to agree to be a user of the Vendor Software through the agreement between Sprint PCS and the vendor and will pay the Allocable Software Fee. Within 15 Business Days after execution of an agreement between Sprint PCS and the vendor, Sprint PCS will provide to Manager a forecast of Manager's Allocable Software Fee, the estimated payment due dates relating to the Allocable Software Fee, and the proportion of Manager's Allocable Software Fee forecast to be due on each payment due date. Sprint PCS does not have to obtain a license for Vendor Software for Manager, even if Manager requests Sprint PCS to obtain such license, if at any time before execution of the agreements granting the license Sprint PCS reasonably believes that Manager is more likely than not to unreasonably refuse to pay the Allocable Software Fee or Sprint PCS reasonably believes that the Manager is in such financial condition that Manager is more likely than not to be unable to pay the Allocable Software Fee. If Manager accepts the Vendor Software, Sprint will give Manager, Manager's proportional share of (i) any cash benefits relating specifically to the Vendor Software that Sprint PCS obtains from the vendor, and (ii) to the extent reasonably able to be made available to Manager, other benefits, including training, relating specifically to the Vendor Software.
(e) Sprint PCS will pay all Software Fees relating to the Vendor Software to the vendor if Sprint PCS obtains a license from the vendor that provides Manager the right to use the Vendor Software and Manager agrees to pay any applicable Allocable Software Fee in accordance with this section 1.3.4(e). Manager will be deemed to agree to pay any applicable Allocable Software Fee if both: (i) Manager has notified Sprint PCS that it wants Sprint PCS to attempt to obtain or continue the right for Manager to use the Vendor Software under the third paragraph of section (d), and has not taken the action described in the fifth paragraph of section (d) above to decline obtaining the right to use the Vendor Software through the agreement between Sprint PCS and the vendor, and (ii) Sprint PCS obtains a license providing for the right of Manager to use the Vendor Software. Manager will pay Sprint PCS the Allocable Software Fee (as defined below) within 30 days after receipt of an invoice. Sprint PCS will invoice Manager only after Sprint PCS pays the underlying Software Fee to the vendor. The Allocable Software Fee will not include any amount for Software that is the same as or functionally equivalent to any Software (y) that is a component of any service for which a fee is charged under the Services Agreement or (z) for which Sprint PCS otherwise charges Manager under this agreement. Sprint PCS will calculate the "Allocable Software Fee" as follows: For each vendor, multiply: (i) the Total Software Cost of the Software Fees attributable to the Vendor Software for which Sprint PCS has obtained for itself, Manager and Other Managers a license or other right to use, by (ii) the quotient of: (A) the number of Customers and Reseller Customers with an NPA-NXX assigned to the Service Area that are assigned to a system using the Vendor Software, as reported in the most recent monthly report that Sprint PCS issues before the date that Sprint PCS prepares an Allocable Software Fee invoice, divided by: (B) the number of Customers and Reseller Customers that are assigned to all systems using the Vendor Software, as reported in the most recent monthly report that Sprint PCS issues before the date that Sprint PCS prepares an Allocable Software Fee invoice.
(f) Sprint PCS will include with the invoice for the Allocable Software Fee a list of the component charges, if available from the Vendor. The Software Fees that Sprint PCS pays to the vendor will reflect rates no greater than commercial rates negotiated at arms' length, and Sprint will use reasonable efforts to obtain the most favorable rates for the Software. For purposes of clarification, the parties acknowledge the vendor may insist on a comprehensive fee without listing each component, but rather asserting that the fee covers all software necessary to operate the equipment. But Sprint PCS will provide to Manager a description of all the features and functionality in reasonable detail for all Software for which Manager is to pay an Allocable Software Fee. (g) Manager will not be charged the Allocable Software Fee for the Vendor Software after Manager: (i) either: (x) does not notify Sprint PCS in writing within the period allowed in the third paragraph of section 1.3.4(d) that Manager desires to have Sprint PCS obtain a right for Manager to use the Vendor Software, or (y) notifies Sprint PCS in writing within the period allowed in the fifth paragraph that it declines to have Sprint PCS obtain such right, (ii) obtains its own license providing for Manager's right to use the Vendor Software, and (iii) complies with the requirements of section 1.3.4(h). (h) Manager will obtain its own license providing for Manager's right to use the Vendor Software from the vendor if Manager elects not to have Sprint PCS attempt to obtain a right for Manager to use the Vendor Software under section 1.3.4(d). Manager will notify Sprint PCS in writing and deliver to Sprint PCS within 10 Business Days after Manager's execution of Manager's separate license, a signed document from the vendor confirming that: (i) the vendor has provided Manager a separate license for the Vendor Software and the term of that license, which term with appropriate renewal rights, must be at least as long as the license Sprint PCS has from the vendor, (ii) the fees paid by Manager to the vendor reflect commercial rates negotiated at arms' length, (iii) the Vendor Software covered by Manager's license provides the usage and functionality necessary for Manager to operate the Service Area Network in compliance with the Sprint PCS Technical Program Requirements, and (iv) the Vendor Software may be tested in Sprint PCS test beds by Sprint PCS and will be pushed to the Service Area
Network by Sprint PCS, not the vendor or Manager, unless Sprint PCS otherwise consents in advance in writing. Sprint PCS agrees to test the Vendor Software in Sprint PCS test beds within a reasonable period after Manager reasonably requests in writing. 3. Interconnection [NEW]. Section 1.4 is amended to read as follows: If Manager desires to interconnect a portion of the Service Area Network with another carrier and Sprint PCS can interconnect with that carrier at a lower rate, then to the extent that applicable laws, tariffs and agreements permit, Sprint PCS will use commercially reasonable efforts to arrange for the interconnection under its agreements with the carrier within a commercially reasonable period. Sprint PCS will bill the interconnection fees to Manager at the actual cost paid by Sprint PCS to the carrier. 4. Forecasting [NEW]. Section 1.6 is amended to read as follows: 1.6 Forecasting. Manager and Sprint PCS will work cooperatively to generate mutually acceptable forecasts of important business metrics that they agree upon. The forecasts are for planning purposes only and do not constitute either party's obligation to meet the quantities forecast. 5. Financing [Addm I, ss.3]. (a) Section 1.7 is amended to read as follows: 1.7 Financing. The construction and operation of the Service Area Network requires a substantial financial commitment by Manager. The manner in which Manager will finance the build-out of the Service Area Network and provide the necessary working capital to operate the business is described in detail on Exhibit 1.7. Manager will allow Sprint PCS an opportunity to review before filing any registration statement or prospectus or any amendment or supplement thereto and before distributing any offering memorandum or amendment or supplement thereto, and will not file or distribute any such document if Sprint PCS reasonably objects in writing on a timely basis to any portion of the document that refers to Sprint PCS, its Related Parties, their respective businesses, this agreement or the Services Agreement. (b) Section 3(b) of Addendum I is deleted. 6. Ethical Conduct and Related Covenants [Addm I, ss.4]. Section 1.8 is deleted. 7. Information [NEW]. Section 19 of Addendum I is deleted. A new section 1.9 is added to the Management Agreement.
1.9 Access to Information. 1.9.1 Network Operations. Manager and Sprint PCS will have access to, and may monitor, record or otherwise receive, information processed through equipment, including switches, packet data switching nodes and cell site equipment, that relates to the provision of Sprint PCS Products and Services or to the provision of telecommunications services to Reseller Customers in the Service Area Network, if the access, monitoring, recording or receipt of the information is accomplished in a manner that: (i) Does not unreasonably impede Manager or Sprint PCS from accessing, monitoring, recording or receiving the information, (ii) Does not unreasonably encumber Manager's or Sprint PCS' operations (including, without limitation, Sprint PCS' real-time monitoring of the Sprint PCS Network status, including the Service Area Network), (iii) Does not unreasonably threaten the security of the Sprint PCS Network, (iv) Does not violate any law regarding the information, (v) Complies with technical requirements applicable to the Service Area Network, (vi) Does not adversely affect any warranty benefiting Manager or Sprint PCS (e.g., software warranties), and (vii) With respect to the information processed through Manager's equipment, including its switches, does not result in a material breach of any agreement regarding the information (e.g., national security agreements). Sprint PCS and Manager will immediately notify the other party and reasonably cooperate to establish new procedures for allowing both Manager and Sprint PCS to access, monitor, record and receive the information in a manner that meets the criteria in clauses (i) through (vii) above if either Manager or Sprint PCS reasonably determines that the other party is accessing, monitoring, recording or receiving the information described in this section 1.9.1 in a manner that does not meet the criteria in clauses (i) through (vii) above. For the avoidance of doubt, all such information will be deemed Confidential Information under section 12.2. Manager owns the information processed through its equipment and regarding the performance of its equipment, except the Customer information owned by Sprint PCS as described in section 1.9.2. Each of Manager and Sprint PCS may use the information obtained under this section 1.9.1 for any reasonable internal business purpose, during the term of and after termination of this agreement, the Services Agreement and the Trademark License Agreements, so
long as the use would be in accordance with those agreements if those agreements were still in effect. 1.9.2 Customer Information. Manager is entitled to receive information Sprint PCS accesses, monitors, compiles, records or receives concerning the Service Area Network or the Customers with NPA-NXXs assigned to Manager's Service Area, subject to the terms of this section 1.9.2 and section 1.9.3 and Manager's compliance with CPNI requirements imposed by the FCC and any other legal requirements applicable to the information. Sprint PCS will provide the information in the format that Manager requests at no additional charge to Manager if Sprint PCS accesses, monitors, compiles, records, receives or reports for its own use the information specific to Manager that Manager requests in the same format as Manager requests. Sprint PCS will use commercially reasonable efforts to provide the information within 5 Business Days. Sprint PCS will provide the information in the format that Manager requests if Sprint PCS accesses, monitors, compiles, records, receives or reports for its own use the information that Manager requests, but not in the same format that Manager requests, if Manager agrees to pay or reimburse Sprint PCS for the costs Sprint PCS reasonably incurs to reformat the information into the format requested by Manager. Sprint PCS will use commercially reasonable efforts to provide such requested information within 15 Business Days. If Sprint PCS accesses, monitors, compiles, records or receives the information requested by Manager, but not in the same format that Manager requests, then Sprint PCS will provide the requested information as raw data, if: (i) Sprint PCS chooses not to provide the information as described in the preceding paragraph, and (ii) Manager agrees to pay or reimburse Sprint PCS for the costs Sprint PCS reasonably incurs. Sprint PCS will use commercially reasonable efforts to provide the raw data within 15 Business Days. Sprint PCS owns the information regarding the Customers as it pertains to the use of a Sprint communications service subscribed to by any Customer. Each of Manager and Sprint PCS may use the information obtained under this section 1.9.2 during the term of and after termination of this agreement, the Services Agreement and the Trademark License Agreements so long as the use would be in accordance with those agreements if those agreements were still in effect.
1.9.3 Limitations and Obligations. Sprint PCS does not have to provide any information that Manager reasonably requests under this agreement or the Services Agreement that: (i) Manager can obtain itself in accordance with section 1.9.1 (if Sprint PCS has provided Manager with any necessary specifications requested by Manager as to how to obtain the information), unless Sprint PCS already has the information in its possession and has not previously delivered it to Manager, (ii) Sprint PCS no longer maintains, (iii) Manager has already received from Sprint PCS or its Related Parties, (iv) Sprint PCS does not access, monitor, record, receive or report, or (v) Sprint PCS must make system modifications to provide the raw data, including without limitation modifying or adding data fields or modifying code. Sprint PCS will provide Manager a copy of the then-current Sprint PCS document retention policy from time to time upon reasonable request. 1.9.4 Contracts. Sprint PCS will disclose to Manager the relevant terms and conditions of any agreement between Sprint PCS and any third party: (i) with which Manager must comply, directly or indirectly, under the Management Agreement, the Services Agreement or any Program Requirement, (ii) from which Manager is entitled to any benefit, or (iii) that relate to any pass-through amounts that Sprint PCS charges Manager under this agreement or Settled-Separately Manager Expenses under the Services Agreement. In each case Sprint PCS' disclosure will be in sufficient detail to enable Manager to determine the obligations or benefits with which Manager must comply or benefit or the charges or expenses to be paid by Manager. Sprint PCS may provide to Manager copies of the agreements or the relevant terms and conditions of such agreements in electronic format upon notice to Manager, including by posting the copies or relevant terms and conditions to a secure website to which Manager has access. Once each calendar year and from time to time when a change is effected to any relevant term or condition, Manager may request copies of the agreements that are not posted to the secure website or whose relevant terms and conditions are not posted to the secure website.
Sprint PCS will provide a copy of the agreement to Manager to the extent permissible by the terms of the agreement. Sprint PCS will allow Manager or its representatives to review a copy of the agreement to the extent permissible by the agreement if the agreement prohibits Sprint PCS from providing Manager a copy. Sprint PCS will satisfy the requirements of this section 1.9.4 if it chooses to provide a copy of the agreement in electronic form on a server that Sprint PCS designates. Sprint PCS will use commercially reasonable efforts to obtain the right from the third party, if required, to provide a complete copy to Manager of any agreement between Sprint PCS and any third party of the type described in this section 1.9.4. 8. Most Favored Nation [NEW]. A new section 1.10 is added to the Management Agreement: 1.10 Subsequent Amendments to Other Managers' Management Agreements and Services Agreements. Manager has the right to amend the terms in its Management Agreement and Services Agreement as described in this section 1.10 if during the period beginning on the date of this Addendum and ending December 31, 2006, any of the terms of an Other Manager's Management Agreement or Services Agreement are amended in any manner for any reason to be more favorable to the Other Manager than the terms of Manager's Management Agreement or Services Agreement are to Manager, subject to the following: (a) Manager must elect to accept all, but not less than all, of the terms of the Other Manager's Management Agreement and Services Agreement agreed to since the Effective Date (including accepting existing terms that relate to the changes or terms that were previously changed and not previously accepted by Manager but that remain a part of the latest version of the Other Manager's agreement) (collectively, but excluding the changes described in paragraphs (b) and (c) below, the "Overall Changes"). (b) Manager will not be required to accept any changes involving payment of specific disputed amounts arising under the Management Agreement or Services Agreement of the Other Manager, and (c) No amendments in Manager's Management Agreement and Services Agreement will be made to reflect changes made in an Other Manager's Management Agreement and Services Agreement if such changes are: (i) made solely because the Other Manager owns spectrum on which all or a portion of its network operates, unless the Other Manager acquired this spectrum from Sprint PCS or its Related Parties after the Effective Date, or
(ii) compelled by a law, rule or regulation that applies to the Other Manager, but not to Manager, or (iii) made solely to modify the build-out plan. Sprint PCS will prepare and deliver to Manager either an addendum containing the Overall Changes that have been made to the Other Manager's agreements in all of its addenda or copies of the Other Manager's amended and restated Management Agreement, Services Agreement and Trademark License Agreements (in each case redacted to protect the identity of the Other Manager) within 10 Business Days after the later of the effective date expressly stated in the amendment or other instrument containing these changes and the date of the addendum or other instrument. Manager then has 30 days to notify Sprint PCS that Manager wants the Overall Changes. If Manager does not notify Sprint PCS in this 30-day period in writing that it wants the Overall Changes, no changes will be made in the agreements between Manager and Sprint PCS and Manager will be deemed to have waived its rights under this section 1.10 with respect to the Overall Changes. If Manager notifies Sprint PCS within the 30-day period in writing that it wants the Overall Changes, Sprint PCS will prepare, execute and deliver to Manager an addendum reflecting the Overall Changes. The new addendum will have the same effective date as the addendum or the restated Management Agreement, Services Agreement and Trademark License Agreements between Sprint PCS and the Other Manager that gave rise to the new addendum. For purposes of clarification, if the addendum or other instrument between Sprint PCS and the Other Manager provides or defines a specific date that is the effective date of the addendum or other instruments, then the effective date of the new addendum will be the same as that specific date. Manager will have 15 days to review the new addendum and notify Sprint PCS if Manager determines any inaccuracies are reflected in the new addendum. Sprint will correct those inaccuracies and provide a corrected new addendum to Manager within 10 Business Days after Manager's notification. No changes will be made in the agreements between Manager and Sprint PCS if Manager does not execute and return the signed addendum within 30 days after receipt of the signed addendum (or the corrected signed addendum, if applicable, pursuant to the previous paragraph), in which case Manager will be deemed to have waived its rights under this section 1.10 with respect to the Overall Changes contained in the addendum presented. If Manager and Sprint PCS disagree as to whether the terms of the signed addendum accurately reflect the Overall Changes, then the parties will submit to binding arbitration in accordance with section 14.2, excluding the escalation process set forth in section 14.1. If the arbiter rules in favor of Manager, then Sprint PCS will make changes to the signed addendum that are necessary to reflect
the arbiter's ruling, submit the revised signed addendum to Manager within 10 days after receipt of the arbiter's ruling and pay all of Manager's expenses and attorneys' fees related to the arbitration. If the arbiter rules in favor of Sprint PCS, then Manager may: (i) execute the signed addendum as proffered to Manager within 10 days after Manager's receipt of the arbiter's ruling or (ii) decline to accept the addendum and pay all of Sprint PCS' expenses and attorneys' fees related to the arbitration. The parties acknowledge that Sprint PCS can disclose to Manager who the Other Manager is that gave rise to the proposed addendum only if the Other Manager agrees to the disclosure. Sprint PCS represents and warrants to Manager that this Addendum in all material respects reflects the terms of the most recently executed addendum between an Other Manager and Sprint PCS to implement the new simplified pricing and cash settlement process and the other modifications to the Management Agreement, the Services Agreement, the Trademark License Agreements and the Schedule of Definitions, except for the provisions in this Addendum that have been revised because of negotiations between Sprint and Manager. 9. Revised Build-Out Plan. [Addm III, ss.1; revised by this Addendum]. The Exhibit 2.1 Build-out Plan Phase Description, Build-out plan Table, and Build-Out Plan Map in the Management Agreement dated November 5, 1999, was: (a) amended by the Amended Exhibit 2.1 Build-out Plan Description, Build-out Plan Table, and Build-out Plan Map (revised effective September 26, 2001) attached to Addendum III and (b) supplemented on July 17, 2002, by a supplemental Build-out Plan Description and a new Build-out Map through the Build-out Plan Approval Process. Sprint PCS acknowledges that Manager has complied with all of the Build-out Plan requirements as of the Effective Date of Addendum V. Any additional Build-out Plan requirements will be subject to section 2.5. 10. Exclusivity of Service Area [Addm I, ss.5]. Section 2.3 is amended to read as follows: 2.3 Exclusivity of Service Area. Manager will be the only person or entity that is a manager or operator for Sprint PCS with respect to the Service Area and neither Sprint PCS nor any of its Related Parties will own, operate, build, manage or contract with any other person or entity to own, operate, build or manage another wireless mobility communications network in the Service Area so long as this agreement remains in full force and effect and there is no Event of Termination that has occurred giving Sprint PCS the right to terminate this agreement, except that: (a) Sprint PCS may cause Sprint PCS Products and Services to be sold in the Service Area through the Sprint PCS National Accounts Program Requirements and Sprint PCS National or Regional Distribution Program Requirements;
(b) A reseller of Sprint PCS Products and Services may sell its products and services in the Service Area so long as such resale is not contrary to the terms and conditions of this agreement; and (c) Sprint PCS and its Related Parties may engage in the activities described in sections 2.4(a) and 2.4(b) with Manager in the geographic areas within the Service Area in which Sprint PCS or any of its Related Parties owns an incumbent local exchange carrier as of the date of this agreement. 11. Coverage Enhancement [New]. Section 2.5 is replaced by the following language: 2.5 Manager's Right of First Refusal For New Coverage Build-out. Sprint PCS grants to Manager the right of first refusal to build-out New Coverage. Sprint PCS will give to Manager a written notice of a New Coverage within the Service Area that Sprint PCS decides should be built-out. Manager must communicate to Sprint PCS within 90 days after receipt of the notice whether it will build-out the New Coverage, otherwise Manager's right of first refusal terminates with regard to the New Coverage described in the notice. If Manager decides to build-out the New Coverage, then Manager and Sprint PCS will diligently negotiate and execute an amendment to the Build-out Plan and proceed as set forth in sections 2.1 and 2.2. The amended Build-out Plan will contain critical milestones that provide Manager a commercially reasonable period in which to implement coverage in the New Coverage. In determining what constitutes a "commercially reasonable period" as used in this paragraph, the parties will consider several factors, including local zoning processes and other legal requirements, weather conditions, equipment delivery schedules, the need to arrange additional financing, and other construction already in progress by Manager. Manager will construct and operate the network in the New Coverage in accordance with the terms of this agreement. For avoidance of doubt, the New Coverage area will be included in the Service Area Network. If Manager declines to exercise its right of first refusal or Manager fails to build out the New Coverage in accordance with the amended Build-out Plan, then Sprint PCS may construct the New Coverage itself or allow a Sprint PCS Related Party or an Other Manager to construct the New Coverage. Sprint PCS has the right, in a New Coverage that it constructs or that a Sprint PCS Related Party or an Other Manager constructs, to manage the network, allow a Sprint PCS Related Party to manage the network, or hire an Other Manager to operate the network in the New Coverage. Any New Coverage that Sprint PCS, a Sprint PCS Related Party or an Other Manager builds out is deemed removed from the Service Area and the Service Area Exhibit is deemed amended to reflect the change in the Service Area.
Notwithstanding the preceding paragraphs in this section 2.5, the capacity and footprint parameters contained in the amended Build-out Plan will not be required to exceed the parameters adopted by Sprint PCS in building out all of its comparable service area, unless such build-out relates to an obligation regarding the Service Area Network mandated by law. When necessary for reasons related to new technical standards, new equipment or strategic reasons, Sprint PCS decides that New Coverage within the Service Area should be built-out concurrently with Sprint PCS' build-out, Sprint PCS will reimburse Manager for its costs and expenses if Sprint PCS discontinues its related build-out. If Manager does not exercise its right of first refusal with respect to a New Coverage, Manager's right of first refusal does not terminate with respect to the remainder of the Service Area. At Manager's request, Sprint PCS and Manager will discuss Manager's interest in expanding its Service Area and its build-out plans with respect to the expanded area. 12. Long-Distance Pricing [NEW]. Section 7 of Addendum I is deleted. Additionally, section 3.4 of the Management Agreement is amended to read as follows: 3.4 IXC Services. 3.4.1. Customer Long Distance. Sprint PCS and Manager will from time to time mutually define local calling areas in the Service Area of Manager that Sprint PCS and Manager will use to determine when a customer will be billed for a "long distance call" under the applicable rate plan of the Customer. The parties acknowledge that these local calling areas (i) may change in geographic scope in response to competitive pressures or perceived market opportunities, and (ii) may not be able to be changed because of regulatory, industry, or system limitations. The parties will not use local calling areas to determine "long distance telephony services" under section 3.4.2. If the parties cannot agree on the extent of the local calling area they will resolve the matter through the dispute resolution process in section 14. 3.4.2. Long Distance Services (a) Required purchase. Manager must obtain (i) long-distance telephony services through Sprint PCS or its Related Parties to provide long-distance service to users of the Sprint PCS Network and (ii) telephony services through Sprint PCS or its Related Parties to connect the Service Area Network with the national platforms that Sprint PCS uses to provide services to Manager under this agreement or the Services Agreement. The term "long distance telephony service" means any inter-LATA call for purposes of section 3.4.2 as it relates to long-distance telephony services provided to users of the Sprint PCS Network.
(b) Pricing and procedure. Sprint PCS will purchase for Sprint PCS, Manager and Other Managers telephony services used in the Sprint PCS Network from Sprint Communications Company L.P. or its Related Parties ("SCCLP") as described in section 3.4.2(a) above. Sprint PCS will purchase these telephony services at a price and terms at least as favorable to Sprint PCS, Manager and the Other Managers (considering Sprint PCS, Manager and the Other Managers as a single purchaser) as the best prices and terms SCCLP offers to any wholesale customer of SCCLP in similar situations when taking into account all relevant factors (e.g., volume, peak/off-peak usage, length of commitment). Sprint PCS will pay the invoice from SCCLP, except for items that SCCLP directly bills under section 3.4.2(c). Sprint PCS will bill long-distance telephony services to Manager as an activity settled separately under the Services Agreement the portion of the fees billed to Sprint PCS that relate to Manager's operations and the activity of all Customers and Reseller Customers in the Service Area, except for items SCCLP directly bills under section 3.4.2(c). Sprint PCS will recover charges associated with telephony services described in section 3.4.2(a)(ii) within the CCPU Services under the Services Agreement. If Sprint Corporation no longer has its "PCS" tracking stock, Sprint PCS will include the volume of telephony services of Manager and Other Managers with the volume of Sprint PCS when negotiating the Sprint PCS rate with the long distance division of Sprint Corporation (currently SCCLP). The long distance division will continue to provide telephony services to Sprint PCS for a price and upon terms based on the same relevant factors described in the preceding paragraph and in the same manner that it has under the present tracking stock policy. (c) Call routing. Manager, acting as a single purchaser, may purchase private line capacity (or other forms of capacity) from SCCLP for inter-LATA calls to the extent that this capacity can be obtained on terms more favorable to Manager (acting as a single purchaser). SCCLP will sell that capacity to Manager at the best price that SCCLP offers to third parties in similar situations when taking into account all relevant factors. SCCLP will directly bill Manager for any purchase by Manager of capacity under this section 3.4.2(c). The terms of section 1.3 do not apply to purchases of capacity in this section 3.4.2(c). (d) Pre-existing agreement. If before the date Addendum V to this agreement is signed, Manager is bound by an agreement for long distance services or an agreement for private line service and the agreement was not made in anticipation of this agreement or Addendum V, then the requirements of this section 3.4.2 do not apply during the term of the other agreement. If the other agreement terminates for any reason, then the requirements of this section 3.4.2 do apply from and after the termination. (e) Resale. Manager may not resell the long-distance telephony services acquired under this section 3.4.2. For purposes of clarification, resale under this section 3.4.2(e) includes Manager selling minutes to carriers for ultimate resale to end users under a brand other than "Sprint" or selling minutes to end users under a
brand other than "Sprint". Manager may engage in the following activities (i.e., these activities are not treated as resale of long-distance telephony services): (1) the transport of long-distance calls for Customers under section 3.4.2(a), (2) the transport of long-distance calls for resellers under section 3.5, and (3) the transport of long-distance calls for roaming under section 4.3. 13. Voluntary Resale of Products and Services [NEW]. Section 9 of Addendum I is deleted. Schedule 1 attached to this Addendum replaces and supersedes the heading, preamble, general terms and all attachments to the Program Requirement 3.5.2 dated August 13, 2002, which is labeled "Exhibit 3.5.2 Program Requirement for Voluntary Resale of Products and Services By Voluntary Resellers Under the Private Label Solutions Program". Program Requirement 3.5.2 - VMU which is labeled "Exhibit 3.5.2 - VMU Program Requirements for Voluntary Resale of Products and Services by Virgin Mobile USA, LLC (version 7/07/02)" continues in effect, as amended from time to time, except its label is amended to read "Program Requirement 3.5.2 - VMU Program Requirements for Resale of Products and Services By Virgin Mobile USA, LLC (version 7/07/02)". Section 3.5.2 to the Management Agreement is amended and restated in its entirety to read as follows: 3.5.2 Resale of Products and Services. Sprint PCS may choose to offer a resale product under which resellers will resell Sprint PCS Products and Services under brand names other than the Brands, except Sprint PCS may permit the resellers to use the Brands for limited purposes related to the resale of Sprint PCS Products and Services (e.g., to notify people that the handsets of the resellers will operate on the Sprint PCS Network). The resellers may also provide their own support services (e.g., customer care and billing) or may purchase the support services from Sprint PCS. Other terms of the resale program are governed by Program Requirement 3.5.2. Manager will continue to participate in any resale arrangements that, before April 1, 2004, Manager had opted in to under the Program Requirement 3.5.2, effective as of January 1, 2004, and before the amendment to the Program Requirement 3.5.2 by this Addendum, except that those resale arrangements will be governed by Program Requirement 3.5.2 as amended by this Addendum. Compensation for Manager's participation in these resale arrangements will be paid to Manager in accordance with section 10.4.1.1(a)(i) of this agreement, unless compensation was otherwise negotiated between Manager and Sprint PCS (e.g., Virgin Mobile USA). Manager will participate in all resale arrangements entered into, renewed or extended during the Required Resale Participation Period (regardless of whether Manager was participating in the resale arrangement on or before April 1, 2004) in all cases with compensation being paid to Manager as set forth in section 10.4.1.1(a)(ii) or (iii),
whichever is applicable. Additionally, Manager will continue to support resale arrangements entered into, renewed or extended during the Required Resale Participation Period to the end of their respective terms. Sprint PCS agrees that the compensation, payment and other terms and conditions under each resale arrangement entered into, renewed or extended during the Required Resale Participation Period will be the same as the compensation, payment and other terms and conditions applicable to Sprint PCS and each Other Manager with respect to such reseller. The resale arrangement between Sprint PCS and Virgin Mobile USA will be treated as a new resale arrangement and subject to the compensation set forth in section 10.4.1.1(a)(ii) or (iii), whichever is applicable, if continued after the expiration of the initial term of the arrangement. Except as required under the regulations and rules concerning mandatory resale, Manager may not sell Sprint PCS Products and Services for resale unless Sprint PCS consents to such sales in advance in writing. 14. Intra-LATA Calls and Backhaul Services [NEW]. Section 13 of Addendum I is deleted. Additionally, section 3.7 of the Management Agreement is amended to read as follows: 3.7 Intra-LATA Calls and Backhaul Services. Manager, acting as a single purchaser, may purchase capacity (including private line capacity) from SCCLP for (a) intra-LATA calls and (b) backhaul services. SCCLP will sell that capacity to Manager at the best price that SCCLP offers to third parties in similar situations when taking into account all relevant factors. Manager will offer to Sprint PCS or one of its Related Parties the right to make to Manager the last offer to provide capacity for (a) intra-LATA calls and (b) backhaul services for the Service Area Network if: (i) Manager decides to use third parties for (a) intra-LATA calls and (b) backhaul services rather than self-provisioning the capacity or purchasing the capacity from Related Parties of Manager, and (ii) Sprint PCS or one of its Related Parties has provided evidence to Manager that SCCLP or one of its Related Parties has facilities to provide the capacity requested. Manager will deliver to Sprint PCS the terms under which the third party will provide the capacity. For the avoidance of doubt, such information will be deemed Confidential Information under section 12.2. Sprint PCS or one of its Related Parties will have a reasonable time to respond to Manager's request for last offer to provide pricing for capacity for (a) intra-LATA calls and (b) backhaul services, which will be no greater than 5 Business Days after receipt of the request for the pricing and the third party's terms from Manager. Manager will acquire capacity for (a) intra-LATA calls and (b) backhaul services from Sprint PCS or one
of its Related Parties if Sprint PCS or one of its Related Parties offers Manager pricing and other terms for (a) intra-LATA calls and (b) backhaul services for the Service Area Network that matches the terms, including pricing, or is better than the terms and lower than the pricing offered by the third party. For purposes of this section 3.7, the term "backhaul" means the provision of services from a cell site of Manager to the corresponding switch associated with the cell site. For avoidance of doubt, backhaul includes both inter-LATA and intra-LATA services. If Manager has an agreement for these services in effect as of the date Addendum V is signed and the agreement was not made in anticipation of this agreement or Addendum V, then the requirements of this section 3.7 do not apply during the term of the other agreement. If the other agreement terminates for any reason, then the requirements of this section 3.7 do apply from and after the termination. The requirements of this section 3.7 do not apply at any time with respect to such services so long as such services are provided by a Related Party of Manager or by Valley Network Partnership and so long as Sprint PCS or Manager is a partner of Valley Network Partnership. 15. Sprint PCS Roaming and Inter Service Area Program Requirements [NEW]. The second paragraph of section 4.3 is amended to read as follows: Section 10.4.1 sets forth the settlement process that distributes between the members making up the Sprint PCS Network (i.e., Sprint PCS, Manager and all Other Managers) a fee for use of the Sprint PCS Network and the Service Area Network (the "Inter Service Area Fee"). 16. Changes to Program Requirements [NEW]. (a) The first sentence of section 9.2(e) is amended to read as follows: Manager must implement any changes in the Program Requirements within a commercially reasonable period of time unless Sprint PCS otherwise consents, subject to section 9.3. (b) The last sentence of section 9.2 is amended to read as follows: Subject to Sprint PCS' obligation to reimburse Manager under section 9.3, any costs and expenses incurred by Manager in connection with conforming to any change to the Program Requirements during the term of this agreement are the responsibility of Manager. (c) Section 9.3 is amended to read as follows:
9.3 Manager's Rights regarding Changes to Program Requirements. 9.3.1 Parameters for Required Program Requirement Implementation. (a) Manager may decline to implement a Non-Capital Program Requirement Change if Manager determines that the Non-Capital Program Requirement Change will satisfy any of the following tests: (A) individually cause the combined peak negative cash flow of Manager to be an amount greater than 3% of Manager's Enterprise Value, or (B) when combined with original assessments made under clause (A) above of all other Program Requirement Changes that Sprint PCS announced and Manager agreed to implement or Manager otherwise was required to implement in accordance with section 9.3.4, both within the preceding 12 calendar months, cause the combined cumulative peak negative cash flow of Manager to be an amount greater than 5% of Manager's Enterprise Value, or (C) individually cause a decrease in the forecasted 5-year discounted cash flow of Manager (at Manager's appropriate discount rate) of more than 3% on a combined net present value basis, or (D) when combined with original assessments made under clause (C) above of all other Program Requirement Changes that Sprint PCS announced and Manager agreed to implement or Manager otherwise was required to implement in accordance with section 9.3.4, both within the preceding 12 calendar months, cause a decrease in the forecasted 5-year discounted cash flow of Manager's (at Manager's appropriate discount rate) of more than 5% on a combined net present value basis. The term "Non-Capital Program Requirement Change" means a Program Requirement Change that does not require Manager to make any capital expenditures in excess of 5% of Manager's capital budget as approved by the Manager's board of directors for the fiscal year in which the Program Requirement Change is requested, but does not include changes to the Trademark Usage Guidelines, the Marketing Communications Guidelines, and the Sprint PCS National or Regional Distribution Program Requirements. If Manager declines to implement any Non-Capital Program Requirement Change, Manager must give Sprint PCS within 10 Business Days after Sprint PCS provides Manager with notice of the Program Requirement Change:
(i) written notice that Manager declines to implement the Non-Capital Program Requirement Change, and (ii) a written assessment of the impact of the Non-Capital Program Requirement Change on Manager using the parameters set forth in subparagraphs (A) through (D) above. (b) Manager has the right to decline to implement any Capital Program Requirement Change if Manager determines that the Capital Program Requirement Change will have a negative net present value applying a 5-year discounted cash flow model. The term "Capital Program Requirement Change" means any Program Requirement Change that requires an expenditure of capital by Manager that is greater than 5% of Manager's capital budget as approved by the Manager's board of directors for the fiscal year in which the Program Requirement Change is requested, but does not include changes to the Trademark Usage Guidelines, the Marketing Communications Guidelines, and the Sprint PCS National or Regional Distribution Program Requirements. If Manager declines to implement any Capital Program Requirement Change, Manager must give Sprint PCS within 10 Business Days after Sprint PCS provides Manager with notice of the Program Requirement Change: (i) written notice that Manager declines to implement the Capital Program Requirement Change, and (ii) a written assessment of the impact of the Capital Program Requirement Change on Manager using the parameter set forth above. Manager must implement a Capital Program Requirement Change if: (i) the capital requirement associated with such Program Requirement Change is for a network capacity expansion due to a change in a service plan, provided that implementing the Program Requirement Change will not exceed any of the parameters described in section 9.3.1(a), or (ii) the capital requirement associated with such Program Requirement Change is necessary to comply with network performance standards required under this agreement. If Manager has the right to decline a Non-Capital Program Requirement Change, Sprint PCS may modify the scope of the Non-Capital Program Requirement Change in all or certain of Manager's markets so that the modified Non-Capital Program Requirement Change does not satisfy any of the tests in section 9.3.1(a), in which case Manager will implement the modified Non-Capital
Program Requirement Change. Section 9.3.2 governs any disagreement between the parties regarding the determination if the Non-Capital Program Requirement Change satisfies any of the tests in section 9.3.1(a). If Manager has the right to decline a Capital Program Requirement Change, Sprint PCS may modify the scope of the Capital Program Requirement Change in all or certain of Manager's markets so that the modified Capital Program Requirement Change does not satisfy the test in section 9.3.1(b), in which case Manager will implement the modified Capital Program Requirement Change. Section 9.3.2 governs any disagreement between the parties regarding the determination if the Capital Program Requirement Change satisfies the test in section 9.3.1(b). 9.3.2. Disagreement with Assumptions or Methodology. Sprint PCS must notify Manager of any disagreement with Manager's assumptions or methodology within 10 days after its receipt of Manager's assessment under section 9.3.1. Manager will not be required to implement the Program Requirement Change if Sprint PCS fails to notify Manager of any disagreement within this 10-day period unless Sprint PCS requires such compliance under section 9.3.3 below. Either party may escalate the review of the assumptions and methodology underlying the assessment to the parties' respective Chief Financial Officers if Sprint PCS disagrees with Manager's assessment and the parties are unable to agree on the assumptions and methodology within 20 days after Sprint PCS notifies Manager of the disagreement. The parties will mutually select an independent investment banker in the wireless telecommunications industry ("Investment Banker") to determine whether the implementation of the Program Requirement Change will exceed one of the parameters if Sprint PCS and Manager are unable to agree on the assumptions and methodology to perform the calculations within 30 days after Sprint PCS notifies Manager of the disagreement. The American Arbitration Association will select the Investment Banker if the parties do not select the Investment Banker within 50 days after Sprint PCS notifies Manager of the disagreement. Sprint PCS and Manager will cooperate fully and provide all information that the Investment Banker reasonably requests. But any Investment Banker that the American Arbitration Association selects, and its investment bank, must have no current engagement with either Manager or Sprint PCS and must not have been engaged by either such party within the 12 calendar months preceding the engagement under this section. A business relationship between Manager or Sprint PCS and a commercial bank or other organization affiliated with an investment bank will not disqualify the investment bank. The Investment Banker will have 20 days from the date of engagement to make its decision. Manager will pay any Investment Banker's fees and implement the Program Requirement Change if the parties agree or the Investment Banker determines that implementing the Program Requirement Change will not exceed any of the parameters described in section 9.3.1.
9.3.3 One or More Parameters Exceeded. Sprint PCS will pay the Investment Banker's fees if the parties agree or the Investment Banker determines that implementing the Program Requirement Change will exceed at least one of the parameters described in section 9.3.1. Sprint PCS may require Manager to implement the Program Requirement Change whether the parties agree or disagree or the Investment Banker determines that implementing the Program Requirement Change will exceed at least one of the parameters described in section 9.3.1, if Sprint PCS agrees to compensate Manager the amount necessary to prevent Manager from exceeding the parameters set forth in section 9.3.1. 9.3.4 Changes with Respect to Pricing Plans and Roaming Program Requirements. Manager will implement a change with respect to the following in the manner requested by Sprint PCS, even if Manager determines that implementing the change will have an adverse impact on Manager that meets or exceeds the tests set forth in section 9.3.1(a) or section 9.3.1(b): (i) relates to a pricing plan under section 4.4 or a roaming program, and (ii) Sprint PCS reasonably determines must be implemented on an immediate or expedited basis to respond to competitive market forces. Manager's implementation of the change will not adversely affect Manager's right to object to the implementation of the change. Manager will continue to comply with the change if the parties agree or the Investment Banker determines (using the procedure described in section 9.3.2) that implementing the change will not exceed any of the parameters described in section 9.3.1(a) or section 9.3.1(b). If Sprint PCS does not successfully challenge Manager's assessment of the adverse impact of the change on Manager in accordance with section 9.3.2, Sprint PCS can require Manager either to: (i) continue to comply with the change and compensate Manager in the amount necessary to reimburse Manager for any reasonable costs, expenses or losses that Manager incurs as a result of its implementation of the change net of any benefit that Manager receives, to the extent the costs, expenses and losses net of the benefits exceed the parameters set forth in section 9.3.1(a) or section 9.3.1(b), or (ii) terminate its continued compliance with the change and compensate Manager in the amount necessary to reimburse Manager for any reasonable costs, expenses or losses that Manager incurs as a result of its implementation of the change net of any benefit that Manager receives.
Manager cannot terminate its continued compliance if Sprint PCS elects to require Manager's continued compliance with the change under section 9.3.3 above. For the avoidance of doubt, Sprint PCS' right to receive revenue under section 9.4 does not apply to any change with respect to which Manager is reimbursed under section 9.3. (d) A new section 9.7 is added to the Management Agreement: 9.7 Review of Program Requirements; Unilateral Changes. (a) Within 120 days after the Effective Date of Addendum V Sprint PCS will review all outstanding Program Requirements to determine if they need to be revoked, amended or left in place. Any amendment to a Program Requirement will be implemented in accordance with section 9.2, subject to section 9.3 with respect to amendments. (b) Sprint PCS and Manager will in good faith attempt to mutually agree on how to mitigate the adverse economic impact on Manager of the exercise of any unilateral right of Sprint PCS under this agreement, the Services Agreement and either Trademark License Agreement to the extent Manager believes such change will have a significant adverse economic impact on Manager's operations, except with respect to changes involving Sprint PCS National or Regional Distribution Program Requirements. For purposes of clarification, the parties intend the preceding sentence to obligate them to a robust discussion and open dialogue but understand the discussion and dialogue may not lead to any particular solution of the issues raised by Manager or Sprint PCS. By way of illustration, under the second preceding sentence if Manager believed that the exercise of the unilateral right to change the Trademark Usage Guidelines or the designation of Sprint PCS Products and Services had an adverse economic impact on Manager, then Manager and Sprint PCS will in good faith attempt to mutually agree on how to mitigate the adverse impact on Manager. (c) Sprint PCS will use reasonable efforts to discuss with Manager new proposed pricing plans and marketing initiatives and other significant proposed changes in business operations. Sprint PCS will consider reasonable requests by Manager to opt out of pricing plans and marketing initiatives. Nothing in this Addendum V is intended to supersede prior agreements between Sprint PCS and Manager with respect to current pricing plans and promotions, but subsequent significant changes to such prior pricing plans and promotions are subject to the terms of this Addendum V. (f) A new section 9.8 is added to the Management Agreement.
9.8 Breach for Failure to Implement Program Requirement. Manager will be in material breach of a material term and Sprint PCS may exercise its rights under section 11 if Manager declines to implement a Program Requirement when required to do so under this agreement, subject to Manager's rights under section 11.3.3. 17. Fees [NEW]. Article 10 of the Management Agreement is amended to read as follows: 10. FEES 10.1 General. Sprint PCS and Manager will pay to each other the fees and apply the credits in the manner described in this section 10. The amounts that Sprint PCS is paid or retains are for all obligations of Manager under this agreement. Many of the definitions for the fees in section 10.2 are found in section 10.3. 10.2 Fees. 10.2.1 Fee Based on Billed Revenue. Sprint PCS will pay to Manager the Fee Based on Billed Revenue as determined in this section 10.2.1. "Billed Revenue" is all customer account activity (e.g., all activity billed, attributed or otherwise reflected in the customer account but not including Customer Credits) during the calendar month for which the fees and payments are being calculated (the "Billed Month") for Sprint PCS Products and Services related to all Customer accounts within a customer service area ("CSA") assigned to the Service Area, except (i) Outbound Roaming Fees, (ii) amounts handled separately in this section 10 (including the amounts in sections 10.2.3 through 10.2.6, 10.4 and 10.8), (iii) amounts collected from Customers and paid to governmental or regulatory authorities (e.g., Customer Taxes and USF Charges), and (iv) other amounts identified in this agreement as not included in Billed Revenue (these Customer accounts being "Manager Accounts"). Billed Revenue does not include new activity billed to the Customer solely to recover costs incurred by Sprint PCS, Manager or both related solely to such new activity. Manager and Sprint PCS will share the revenues from this billing in proportion to the costs they incur. For purposes of clarification, the parties have in place procedures to assign Customers to CSAs and expect those procedures to remain in place after the Effective Date. If Sprint PCS or Manager develops products or services that bundle Sprint PCS Products and Services with other products or services (e.g., local
service or broadband wireline service), then Sprint PCS and Manager will use commercially reasonable efforts to agree on the proper allocation of revenue, bad debt expenses, credits and promotions for the bundled products and services. To the extent that such bundled services are included on the same Customer invoice, the parties will negotiate in good faith to determine how credits, deposits and payments for such services are to be applied. If the parties are unable to agree, Manager may decline to participate in the bundling of such services. Sprint PCS will reasonably determine the amount of credits applied to Manager Accounts during the Billed Month ("Customer Credits"). "Net Billed Revenue" for a Billed Month is the amount of the Billed Revenue less the Customer Credits. The "Fee Based on Billed Revenue" for a Billed Month is equal to 92% of (a) Net Billed Revenue, less (b) the Allocated Write-offs for Net Billed Revenue. 10.2.2 Outbound Roaming Fee. Sprint PCS will pay to Manager a fee equal to the amount of Outbound Roaming Fees that Sprint PCS or its Related Parties bills to Manager Accounts, less the Allocated Write-offs for Outbound Roaming Fees. For purposes of clarification, Sprint PCS will settle separately with Manager the direct cost of providing the capability for the Outbound Roaming, including any amounts payable to the carrier that handled the roaming call and the clearinghouse operator for Outbound Roaming. 10.2.3 Phase II E911 Surcharges. Sprint PCS will pay to Manager a fee equal to a portion of the E911 Phase II Surcharges (attributable to incremental costs for Phase II E911, including but not limited to related handset costs, routing costs, implementation costs, trunks and testing costs, and anticipated write-offs for bad debt) billed during the Billed Month to Customers with an NPA-NXX assigned to the Service Area, less the Allocated Write-offs for that portion of E911 Phase II Surcharges in the Billed Month. The portion of the billed amount attributed to Manager will be based on Manager's proportional cost (as compared to Sprint PCS' proportional cost) to comply with Phase II of the E911 requirements. Sprint PCS will determine from time to time the rate billed to Customers related to Phase II E911 and the portion payable to Manager. 10.2.4 Wireless Local Number Portability Surcharges. Sprint PCS will pay to Manager a fee equal to a portion of the Wireless Local Number Portability Surcharges ("WLNP Surcharges") billed during the Billed Month to Customers with an NPA-NXX assigned to the Service Area, less the Allocated Write-offs for that portion of the WLNP Surcharges in the Billed Month. The portion of the billed amount attributed to Manager will be based on Manager's proportional cost (as compared to Sprint PCS' proportional cost) to comply with Wireless Local Number Portability requirements. Sprint PCS will determine from time to time the rate billed to Customers related to WLNP Surcharges and the
portion payable to Manager. 10.2.5 Customer Equipment Credits. Sprint PCS will apply as a credit to any other fees under this section 10.2 owing by Sprint PCS to Manager an amount equal to the amount of the Customer Equipment Credits less the Allocated Write-offs for Customer Equipment Credits. 10.2.6 Write-offs for Customer Equipment Charges. Sprint PCS will apply as a credit to any other fees under this section 10.2 owing by Sprint PCS to Manager an amount equal to the amount of the Allocated Write-offs for Customer Equipment Charges. 10.3 Definitions used in fee calculations 10.3.1 Write-offs. Sprint PCS will determine, in its reasonable discretion, the amounts written off net of deposits applied (the "Write-offs") in the Sprint PCS billing system during the Billed Month relating to Manager Accounts. 10.3.2 Billed Components. Each of the following amounts is referred to as a "Billed Component" and collectively they are referred to as the "Billed Components". 10.3.2.1 Net Billed Revenue. The amount determined as described in section 10.2.1. 10.3.2.2 Customer Equipment Credits. The reductions of amounts billed to Manager Accounts related to the sale of handsets and handset accessories from Sprint PCS inventory are referred to as "Customer Equipment Credits". This is a negative amount that reduces the Amount Billed (Net of Customer Credits). 10.3.2.3 100% Affiliate Retained Amounts. The amounts referred to as "100% Affiliate Retained Amounts" on Exhibit 10.3, to which Manager is entitled to 100% of the amounts that Customers are billed for such items. 10.3.2.4 100% Sprint PCS Retained Amounts. The amounts referred to as "100% Sprint PCS Retained Amounts" on Exhibit 10.3, to which Sprint PCS is entitled to 100% of the amounts that Customers are billed for such items. 10.3.2.5 Customer Equipment Charges. The amounts that Sprint PCS bills to Manager Accounts for subscriber equipment and accessories sold or leased are referred to as "Customer Equipment Charges". 10.3.2.6 E911 Phase II Surcharges. The amounts that Sprint PCS bills to Manager Accounts to recover all costs related to Phase II E911 functionality are referred to as "E911 Phase II Surcharges".
10.3.2.7 USF Charges. The amounts that Sprint PCS bills to Manager Accounts relating to Universal Service Funds are referred to as "USF Charges". 10.3.2.8 WLNP Surcharges. The amounts that Sprint PCS bills to Manager Accounts to recover costs related to WLNP activities. 10.3.3 Amount Billed (Net of Customer Credits). The "Amount Billed (Net of Customer Credits)" for a Billed Month is equal to the sum of the Billed Components. 10.3.4 The Allocated Write-offs. The "Allocated Write-offs" for all or a portion of a Billed Component in a Billed Month is the Write-offs for the Billed Month times the amount of the Billed Component (or portion thereof) divided by the Amount Billed (Net of Customer Credits). 10.4 Other Fees and Payments. Sprint PCS and Manager will pay to each other the fees and payments described below: 10.4.1 Inter Service Area Fees and Reseller Customer Fees. 10.4.1.1 Inter Service Area Fee and Reseller Customer Fee Paid. Manager will pay to Sprint PCS the Inter Service Area Fee as set forth in this section 10.4.1 for each billed minute or kilobyte of use that a Customer with an NPA-NXX assigned to the Service Area uses a portion of the Sprint PCS Network other than the Service Area Network. Sprint PCS will pay to Manager an Inter Service Area Fee for each billed minute or kilobyte of use that a Customer whose NPA-NXX is not assigned to the Service Area Network uses the Service Area Network. (a) Sprint PCS will pay to Manager the fees set forth in this Section 10.4.1 for each billed minute or kilobyte of use that a Reseller Customer uses the Service Area Network unless otherwise negotiated (such fees are referred to in this agreement as "Reseller Customer Fees"): (i) with respect to arrangements between Sprint PCS and resellers in existence as of April 1, 2004 that Manager has opted into, other than Virgin Mobile USA, the amount of fees set forth in subsections 10.4.1.2 and 10.4.1.3, and with respect to Virgin Mobile USA, the amount of fees set forth in Program Requirement 3.5.2 - VMU; except, that the resale arrangement between Sprint PCS and Virgin Mobile USA will each be treated as a new resale arrangement and subject to the compensation set forth in section 10.4.1.1(a)(ii) or (iii), whichever is applicable, if continued after the expiration of the initial term of the arrangement; (ii) with respect to arrangements between Sprint PCS and resellers that are entered into after April 1, 2004 and before January 1, 2007, or that are renewed or extended during that period, the amount of fees
collected by Sprint PCS from the resellers as payment for the Reseller Customer's use of the Service Area Network; and (iii) with respect to arrangements between Sprint PCS and resellers that are entered into, renewed or extended during the three-year period beginning on January 1, 2007, or a subsequent three-year period beginning on the third anniversary of the beginning of the previous three-year period, the amount of fees determined as described in section 10.4.1.1(c). (b) With respect to resale arrangements described in section 10.4.1.1(a)(ii), Sprint PCS will give Manager Manager's proportional share of (i) any cash payments, in addition to the reseller rate, relating specifically to the resale arrangements (other than those cash payments for reimbursement of expenses incurred to implement the resale arrangement), and (ii) to the extent reasonably able to be made available to Manager, non-cash payments relating specifically to the resale arrangements. For purposes of clarification, payments made to Sprint PCS by the other party to a resale arrangement to reimburse Sprint PCS for actual costs incurred to implement some aspect of the resale arrangement are not cash or non-cash payments subject to this section. Each resale arrangement will provide that the other party to the resale arrangement will reimburse Manager for Manager's actual costs incurred to implement the resale arrangement if (A) Sprint PCS obtains from the other party to the resale arrangement a commitment for that party to reimburse Sprint PCS for Sprint PCS' actual costs of implementing the resale arrangement and (B) Sprint PCS reasonably expects Manager to incur actual costs in implementing the resale arrangement for the reseller. If the reseller is a Related Party of Sprint PCS, then Sprint PCS, Manager and all Other Managers must agree on the Reseller Customer Fee to be paid by Sprint PCS to Manager and all Other Managers and any proportional sharing of any other cash and non-cash payments. If Manager does not so agree in writing with any such reseller arrangement with a Related Party of Sprint PCS, then Manager will have no obligation to opt into or support such reseller arrangement. (c) For each three-year period described in section 10.4.1.1(a)(iii): (i) Sprint PCS will give Manager proposed terms, fees and conditions applicable to Manager's participation in resale arrangements by October 31 of the calendar year before the calendar year in which the then current reseller period ends (e.g., the initial reseller period ends on December 31, 2006 so the amount has to be presented by October 31, 2005). Manager's representative and the Sprint PCS representative will begin discussions regarding the proposed terms, fees and conditions applicable to Manager's participation in resale arrangements within 20 days after Manager receives the proposed terms, fees and conditions applicable to Manager's participation in resale arrangements from Sprint PCS.
(ii) If the parties do not agree on the new terms, fees and conditions applicable to Manager's participation in resale arrangements within 30 days after the discussions begin, then Manager may escalate the discussion to the Sprint PCS Chief Financial Officer or Sprint Spectrum may escalate the discussion to Manager's Chief Executive Officer or Chief Financial Officer. (iii) If the parties cannot agree on the new terms, fees and conditions applicable to Manager's participation in resale arrangements through the escalation process within 20 days after the escalation process begins, then without Manager's prior written consent, Manager will not be required to participate in any resale arrangement that is entered into by Sprint PCS, or renewed or extended, after the Required Resale Participation Period. Manager will, however, continue to allow resellers with executed contracts under resale arrangements existing prior to or entered into, renewed or extended during the Required Resale Participation Period, with which Manager opted into or was required to participate under this agreement, to activate subscribers with an NPA-NXX assigned to Manager's Service Area and support such resellers throughout the then remaining term of their resale arrangement with Sprint PCS, including any applicable renewal terms and phase out periods. Manager will continue to receive Reseller Customer Fees with respect to such resale arrangements at the same rates in effect at the end of the Required Resale Participation Period. Sprint PCS may not amend, modify or change in any manner the Inter Service Area Fees between Sprint PCS and Manager or Reseller Customer Fees and other matters set forth in this section 10.4.1 without Manager's prior written consent, except as expressly provided in this section. For purposes of clarification, the parties do not intend the above sentence to limit Sprint PCS' ability to negotiate fees with resellers. Sprint PCS will not be obligated to pay Manager those Inter Service Area Fees not received by Sprint PCS from an Other Manager who is a debtor in a bankruptcy proceeding with respect to Inter Service Area Fees that Sprint PCS owes Manager because of CSAs assigned to such Other Manager's Service Area traveling in the Service Area. For clarification purposes, Sprint PCS does not have to advance the Inter Service Area Fees for the Other Manager who is involved in the bankruptcy proceeding to Manager, to the extent that the Other Manager fails to pay the Inter Service Area Fees. Manager bears the risk of loss of the Other Manager who is involved in the bankruptcy proceeding not paying the Inter Service Area Fees to Sprint PCS. If relief is ordered under title 11 of the United States Code for an Other Manager or an Other Manager files a voluntary petition for relief under title 11 of the United States Code and such Other Manager fails to pay to Sprint PCS amounts that such Other Manager owes to Sprint PCS with respect to the Inter
Service Area Fees for travel into Manager's Service Area, Sprint PCS will immediately assign to Manager any claim Sprint PCS has against the Other Manager who is a debtor in a bankruptcy proceeding for those amounts owed with respect to Inter Service Area Fees for travel in Manager's Service Area. Sprint PCS agrees to take all actions necessary to effect this assignment of rights to Manager, and further agrees that Manager will not be responsible for any expenses related to such assignment. Sprint PCS will use reasonable efforts to obtain the right to setoff Inter Service Area Fee amounts owing to an Other Manager who is a debtor in a bankruptcy proceeding. To the extent that, on the date such Other Manager files for relief under title 11 of the United States Code, Sprint PCS owes Inter Service Area Fees to Other Manager and Other Manager owes Inter Service Area Fees to Sprint PCS for travel into Manager's Service Area, Sprint PCS will refrain from paying such Inter Service Area Fees to Other Manager, absent a court order specifically directing the turnover of such funds to Sprint PCS. Sprint PCS will give Manager reasonable notice of any motion seeking such turnover. Sprint PCS will oppose such motion or authorize Manager to oppose such motion on Sprint PCS' behalf. To the extent that, on the date (the "Petition Date") such Other Manager files for relief under title 11 of the United States Code, Sprint PCS owes Inter Service Area Fees to Other Manager for travel by Customers assigned to Manager's Service Area into such Other Manager's service area, and such Other Manager owes Inter Service Area Fees to Sprint PCS for travel by Customers assigned to such Other Manager's service area into Manager's Service Area, Sprint PCS will refrain from paying such Inter Service Area Fees to Other Manager, absent a court order specifically directing the turnover of such funds to Sprint PCS. Sprint PCS will give Manager reasonable notice of any motion seeking such turnover. Sprint PCS will oppose such motion or authorize Manager to oppose such motion on Sprint PCS' behalf. Sprint PCS will use reasonable efforts to obtain a court order allowing Sprint PCS to exercise the setoff of Inter Service Area Fee amounts, accruing prior to the Petition Date, owing to an Other Manager who is a debtor in a bankruptcy proceeding, against Inter Service Area Fee amounts, accruing prior to the Petition Date, owing by such Other Manager to Sprint PCS. Sprint PCS will use reasonable efforts to setoff Inter Service Area Fee amounts, accruing on and after the Petition Date, owing to such Other Manager against Inter Service Area Fee amounts, accruing on and after the Petition Date, owing by such Other Manager to Sprint PCS, in a timely manner, absent a court order specifically prohibiting Sprint PCS from exercising such setoff. Sprint PCS will give Manager reasonable notice of any motion seeking such prohibition. Sprint PCS will oppose such motion or authorize Manager to oppose such motion on Sprint's behalf.
If Sprint PCS receives any amounts from an Other Manager who is a debtor in a bankruptcy proceeding with respect to Inter Service Area Fees for travel into the Service Area, Sprint PCS will immediately remit those amounts to Manager. If a court order allows Sprint PCS to setoff amounts it owes an Other Manager who is a debtor in a bankruptcy proceeding with amounts that such Other Manager owes Sprint PCS, then: (a) Sprint PCS will distribute any setoff amounts relating to Inter Service Area Fees to Manager, all Other Managers and Sprint PCS on a pro rata basis; (b) Sprint PCS will use all setoff amounts not related to Inter Service Area Fees to setoff all other amounts not related to Inter Service Area Fees that such Other Manager owes Sprint PCS; and (c) Sprint PCS will distribute any setoff amounts not related to Inter Service Area Fees to Manager, all Other Managers and Sprint PCS on a pro rata basis only if (i) the Other Manager who is a debtor in a bankruptcy proceeding still owes Inter Service Area Fees to Manager, any Other Manager and Sprint PCS and (ii) all amounts that such Other Manager owes Sprint PCS, other than Inter Service Area Fees, are completely setoff against the amounts Sprint PCS owes such Other Manager. The pro rata calculation will be the Inter Service Area Fees owed to Manager divided by aggregate amount of all Inter Service Area Fees owed to Manager, all Other Managers and Sprint PCS. However, the pro rata amount owed to Manager will be reduced by any amount relating to Inter Service Area Fees that Manager collected through the bankruptcy proceeding. If Manager, through the pro rata distribution described above and any individual collection efforts by Manager, collects more than the pro rata amount to which it is entitled for Inter Service Area Fees using the above pro rata calculation, Manager will immediately pay that excess amount to Sprint PCS and Sprint PCS will distribute the excess amount to the Other Managers and Sprint PCS in accordance with the above pro rata calculation. If relief is ordered under title 11 of the United States Code for Sprint PCS or Sprint PCS files a voluntary petition for relief under title 11 of the United States Code, then Sprint PCS will be deemed a trustee for Manager's benefit with respect to any Inter Service Area Fees that Sprint PCS collects from Other Managers for travel into Manager's Service Area, and Sprint PCS has no rights to Manager's portion of such Inter Service Area Fees.
Manager acknowledges that if the manner in which the CSAs are assigned changes because of changes in the manner in which the NPA NXX is utilized, the manner in which the Inter Service Area Fees and Reseller Customer Fees, if any, will be changed accordingly. 10.4.1.2 Voice and 2G Data Rate. The amount of the Inter Service Area Voice and 2G Data Fee and Reseller Customer Voice and 2G Data Fee for arrangements between Sprint PCS and resellers in existence as of April 1, 2004, will be as follows: (a) The Inter Service Area Voice and 2G Data Fee for each billed minute of use that a Customer uses an Away Network (the "Voice and 2G Standard Travel Rates") and the Reseller Customer Fee for each billed minute of use that a Reseller Customer uses the Service Area Network, will be $0.058 from the Effective Date of Addendum V to December 31, 2006, except as described below in section 10.4.1.2(b). (b) The following describes the conditions in which either the "Adjusted Travel Rate" alternative fee arrangement described below in (i) or the "Cumulative Travel Fees" alternative fee arrangement described below in (ii) will apply rather than the Inter Service Area Voice and 2G Data Fee described in section 10.4.1.2(a). Manager must elect by delivering a written notice of election to Sprint PCS within 10 Business Days after Manager receives written notice from Sprint PCS that the Voice and 2G Net Travel Amount is negative as determined in accordance with paragraph four (4) of section 10.4.1.2(b)(ii)(A), whether the "Adjusted Travel Rate" alternative fee arrangement or the "Cumulative Travel Fees" alternative fee arrangement will apply when appropriate under this section 10.4.1.2(b). (i) Adjusted Travel Rate alternative fee arrangement. (A) If the Voice and 2G Travel Ratio for the calendar year 2003 is less than 1.0, then the Inter Service Area Voice and 2G Data Fee for each billed minute of use that a Customer uses an Away Network and the Reseller Customer Fee for each billed minute of use that a Reseller Customer uses the Service Area Network, will be $0.058 for 2004, except that the Inter Service Area Voice and 2G Data Fee for each billed minute of use that a Customer whose NPA-NXX is assigned to the Service Area Network uses the Sprint PCS Network (excluding usage of the Away Network of the Other Managers by Customers with an NPA-NXX assigned to the Service Area Network ), will be reduced to $0.0525 for the calendar year 2004 (the "Voice and 2G Adjusted Travel Rates").
(B) If the Voice and 2G Adjusted Travel Rates are in effect during 2004 and the Voice and 2G Travel Ratio for 2004 is less than 1.0, then the Voice and 2G Adjusted Travel Rates will continue in effect during 2005. If the Voice and 2G Adjusted Travel Rates are in effect during 2004 and the Voice and 2G Travel Ratio for 2004 is greater than or equal to 1.0, then the Voice and 2G Standard Travel Rates apply for 2005. Manager will pay Sprint PCS by January 31, 2005, the difference between the amount Manager paid for 2004 with the Voice and 2G Adjusted Travel Rates and the amount Manager would have paid for 2004 with the Voice and 2G Standard Travel Rates. If the Voice and 2G Adjusted Travel Rates are not in effect during 2004 and the Voice and 2G Travel Ratio for 2004 is less than 1.0, then the Voice and 2G Adjusted Travel Rates will apply for 2005. Sprint PCS will pay Manager by January 31, 2005, the difference between the amount Manager paid for 2004 with the Voice and 2G Standard Travel Rates and the amount Manager would have paid for 2004 with the Voice and 2G Adjusted Travel Rates. If the Voice and 2G Travel Ratio for 2004 is greater than or equal to 1.0, then the Voice and 2G Standard Travel Rates apply for 2005 and no adjustment to 2004 travel payments is necessary. (C) If the Voice and 2G Adjusted Travel Rates are in effect during 2005 and the Voice and 2G Travel Ratio for 2005 is less than 1.0, then the Voice and 2G Adjusted Travel Rates will continue in effect during 2006. If the Voice and 2G Adjusted Travel Rates are in effect during 2005 and the Voice and 2G Travel Ratio for 2005 is greater than or equal to 1.0, then the Voice and 2G Standard Travel Rates apply for 2006. Manager will pay Sprint PCS by January 31, 2006, the difference between the amount Manager paid for 2005 with the Voice and 2G Adjusted Travel Rates and the amount Manager would have paid for 2005 with the Voice and 2G Standard Travel Rates. If the Voice and 2G Adjusted Travel Rates are not in effect during 2005 and the Voice and 2G Travel Ratio for 2005 is less than 1.0, then the Voice and 2G Adjusted Travel Rates will apply for 2006. Sprint PCS will pay Manager by January 31, 2006, the difference between the amount
Manager paid for 2005 with the Voice and 2G Standard Travel Rates and the amount Manager would have paid for 2005 with the Voice and 2G Adjusted Travel Rates. If the Voice and 2G Travel Ratio for 2005 is greater than or equal to 1.0, then the Voice and 2G Standard Travel Rates apply for 2005 and no adjustment to 2005 travel payments is necessary. (D) If the Voice and 2G Adjusted Travel Rates are in effect during 2006 and the Voice and 2G Travel Ratio for 2006 is greater than or equal to 1.0, then Manager will pay Sprint PCS by January 31, 2007, the difference between the amount Manager paid for 2006 with the Voice and 2G Adjusted Travel Rates and the amount Manager would have paid for 2006 with the Voice and 2G Standard Travel Rates. If the Voice and 2G Adjusted Travel Rates are not in effect during 2006 and the Voice and 2G Travel Ratio for 2006 is less than 1.0, then Sprint PCS will pay Manager by January 31, 2007, the difference between the amount Manager paid for 2006 with the Voice and 2G Standard Travel Rates and the amount Manager would have paid for 2006 with the Voice and 2G Adjusted Travel Rates. (ii) Cumulative Travel Fees alternative fee arrangement. (A) Sprint PCS will determine within 15 Business Days after the Effective Date or by January 15, 2004, which ever is later, and by January 15 of 2005 and 2006, the difference between: (1) the amount Sprint PCS billed Manager for Inter Service Area Voice and 2G Data Fees during the previous calendar year (excluding Inter Service Area Voice and 2G Data Fees for usage of the Away Network of the Other Managers by Customers with an NPA-NXX assigned to the Service Area Network), and (2) the amount Sprint PCS owed to Manager for Inter Service Area Voice and 2G Data Fees (excluding Inter Service Area Voice and 2G Data Fees that Sprint PCS owed to Manager during the previous calendar year for usage of the Service Area Network by Customers with an
NPA-NXX assigned to the Service Area of Other Managers). The difference between (1) and (2) is referred to as the "Voice and 2G Net Travel Amount". The Voice and 2G Net Travel Amount is considered to be negative if the amount of (1) is greater than the amount of (2). The Voice and 2G Net Travel Amount is considered to be positive if the amount of (2) is greater than the amount of (1). The Voice and 2G Net Travel Amount will be determined based on monthly amounts rather than annual amounts where appropriate as provided below. (B) If the Voice and 2G Net Travel Amount for the calendar years 2003, 2004 or 2005 is negative, then beginning in February after that year ends and until the following January, Sprint PCS will determine by the 15th day of each calendar month, the Voice and 2G Net Travel Amount for the previous calendar month based on Voice and 2G Standard Travel Rates. If the Voice and 2G Net Travel Amount for the calendar years 2003, 2004 or 2005 is positive, Sprint PCS will not determine the Voice and 2G Net Travel Amount on a monthly basis for the next calendar year. (C) If Sprint PCS determines the Voice and 2G Net Travel Amount on a monthly basis as required under (B) above and the Voice and 2G Net Travel Amount for the previous calendar month is positive, Sprint PCS will receive a credit for the amount by which it is positive. If Sprint PCS determines the Voice and 2G Net Travel Amount on a monthly basis as required under (B) above and the Voice and 2G Net Travel Amount for the previous calendar month is negative, Sprint PCS will pay Manager the amount by which it is negative by the last day of the calendar month, after applying any remaining cumulative credits Sprint PCS received during the previous months in the calendar year. By January 31 of 2005, 2006 and 2007, Manager will pay Sprint PCS the amount of any remaining cumulative credit for the previous calendar year, but not to exceed the aggregate amount of payments made by Sprint PCS for that previous calendar year pursuant to this subsection (C).
(D) If Sprint PCS is not required to determine the Voice and 2G Net Travel Amount on a monthly basis because the Voice and 2G Net Travel Amount for the previous calendar year is positive, then if Sprint PCS determines (when calculating the Voice and 2G Net Travel Amount under (A) above) that the Voice and 2G Net Travel Amount for the previous calendar year is negative, then by January 31 of 2005, 2006 or 2007, as the case may be, Sprint PCS will pay Manager the amount by which the Voice and 2G Net Travel Amount is negative, and Sprint PCS will begin determining the Voice and 2G Net Travel Amount monthly and complying with (B) and (C) above, until no longer required as provided in this section. (c) For each calendar year during the Term of this agreement beginning January 1, 2007, the Inter Service Area Voice and 2G Data Fee for each billed minute of use that a Customer uses an Away Network and the Reseller Customer Fee for each billed minute of use that a Reseller Customer uses the Service Area Network, will be an amount equal to 90% of Sprint PCS' Retail Yield for Voice and 2G Data Usage for the previous calendar year; provided that such amount for any period will not be less than Manager's network costs (including a reasonable return using Manager's weighted average cost of capital applied against Manager's net investment in the Service Area Network) to provide the services that are subject to the Inter Service Area Voice and 2G Data Fee. If the parties have a dispute relating to the determination of the foregoing fees for any period, then the parties will submit the dispute to binding arbitration as set forth in section 10.4.1.3(b). 10.4.1.33G Data Rate. The amount of the Inter Service Area 3G Data Fee and Reseller Customer 3G Data Fee for arrangements between Sprint PCS and resellers in existence as of April 1, 2004, will be as follows: (a) From the Effective Date to December 31, 2006 ("Initial 3G Data Fee Period"), the Inter Service Area 3G Data Fee for each kilobyte of use that a Customer uses an Away Network (the "3G Standard Travel Rate") and the Reseller Customer 3G Data Fee for each kilobyte of use that a Reseller Customer uses the Service Area Network, will be $0.0020, except as described below in section 10.4.1.3(b); and except with respect to Sprint 3G Data Service as defined and set out in the Program Requirement 3.5.2. (b) the following describes the conditions in which the "Cumulative Travel Fees" alternative fee arrangement described below in (i) will apply rather than the Inter Service Area 3G Data Fee as described in section 10.4.1.3(a).
(i) Cumulative Travel Fees alternative fee arrangement. (A) Sprint PCS will determine within 15 Business Days after the Effective Date or by January 15, 2004, which ever is later, and by January 15 of 2005 and 2006, the difference between: (1) the amount Sprint PCS billed Manager for Inter Service Area 3G Data Fees during or the previous calendar year (excluding Inter Service Area 3G Data Fees for usage of the Away Network of the Other Managers by Customers with an NPA-NXX assigned to the Service Area Network), and (2) the amount Sprint PCS owed to Manager for Inter Service Area 3G Data Fees (excluding Inter Service Area 3G Data Fees that Sprint PCS owed to Manager during the previous calendar year for usage of the Service Area Network by Customers with an NPA-NXX assigned to the Service Area of Other Managers). The difference between (1) and (2) is referred to as the "3G Net Travel Amount". The 3G Net Travel Amount is considered to be negative if the amount of (1) is greater than the amount of (2). The 3G Net Travel Amount is considered to be positive if the amount of (2) is greater than the amount of (1). The 3G Net Travel Amount will be determined based on monthly amounts rather than annual amounts where appropriate as provided below. (B) If the 3G Net Travel Amount for the calendar year 2003, 2004 or 2005 is negative, then beginning in February after that year ends and until the following January, Sprint PCS will determine by the 15th day of each calendar month, the 3G Net Travel Amount for the previous calendar month based on 3G Standard Travel Rates. If the 3G Net Travel Amount for the calendar years 2003, 2004 or 2005 is positive, Sprint PCS will not determine the 3G Net Travel Amount on a monthly basis for the next calendar year. (C) If Sprint PCS determines the 3G Net Travel Amount on a monthly basis as required under (B) above and the 3G
Net Travel Amount for the previous calendar month is positive, Sprint PCS will receive a credit for the amount by which it is positive. If Sprint PCS determines the 3G Net Travel Amount on a monthly basis as required under (B) above and the 3G Net Travel Amount for the previous calendar month is negative, Sprint PCS will pay Manager the amount by which it is negative by the last day of the calendar month, after applying any remaining cumulative credits Sprint PCS received during the previous months in the calendar year. By January 31 of 2005, 2006 and 2007, Manager will pay Sprint PCS the amount of any remaining cumulative credit for the previous calendar year, but not to exceed the aggregate amount of payments made by Sprint PCS for that previous calendar year pursuant to this subsection (C). (D) If Sprint PCS is not required to determine the 3G Net Travel Amount on a monthly basis because the 3G Net Travel Amount for the previous calendar year is positive, then if Sprint PCS determines (when calculating the 3G Net Travel Amount under (A) above) that the 3G Net Travel Amount for the previous calendar year is negative, then by January 31 of 2005, 2006 or 2007, as the case may be, Sprint PCS will pay Manager the amount by which the 3G Net Travel Amount is negative, and Sprint PCS will begin determining the 3G Net Travel Amount monthly and complying with (B) and (C) above, until no longer required as provided in this section. (c) The parties will reset the Inter Service Area 3G Data Fee and the Reseller Customer 3G Data Fee after the Initial 3G Data Fee Period ends. The Inter Service Area 3G Data Fee and the Reseller Customer 3G Data Fee will be based on an appropriate discount from the Sprint PCS Retail Yield for 3G Data Usage for the previous calendar year to be negotiated before December 31, 2006. Each subsequent fee period will last three years with, for example, the second pricing period beginning on January 1, 2007 and ending on December 31, 2009. The process for resetting the fees is as follows: (i) Sprint PCS will give Manager a proposal for the appropriate discount from the Sprint PCS Retail Yield for 3G Data Usage by March 31 of the final year of the then current pricing period. Manager's representative and the Sprint PCS representative will begin discussions regarding the proposed schedule of fees
within 20 days after Manager receives the proposed schedule of fees from Sprint PCS. (ii) Manager may escalate the discussion to the Chief Financial Officer of Sprint PCS or Sprint PCS may escalate the discussion to Manager's Chief Executive Officer or Chief Financial Officer if the parties do not agree on a new schedule of fees within 30 days after the discussions begin. (iii) If the parties cannot agree on a new schedule of fees within 20 days after a party escalates the discussion, then Manager may either agree to the fees set forth in the Inter Service Area 3G Data Fee and Reseller Customer 3G Data Fee proposal or submit the determination of the Inter Service Area 3G Data Fee and Reseller Customer 3G Data Fee to binding arbitration based on a market-rate determination of an appropriate Inter Service Area 3G Data Fee and Reseller Customer 3G Data Fee in accordance with section 14.2, excluding the escalation process set forth in section 14.1. (iv) If Manager submits the matter to arbitration the fees that Sprint PCS proposed will apply starting after December 31 of the first year of the appropriate period as described in section 10.4.1.4 and will continue in effect unless modified by the final decision of the arbitrator. If the arbitrator imposes a fee different than the ones in effect the new fees will be applied as if in effect after December 31 of the first year of the appropriate period as described in section 10.4.1.4 and if on application of the new fees one party owes the other party any amount after taking into account payments the parties have already made then the owing party will pay the other party within 30 days of the date of the final arbitration order. 10.4.1.4 Rate Changes - Effective Date. All rate changes related to Inter Service Area Fees and Reseller Customer Fees will be applied to all activity in a bill cycle regardless of when the activity occurred, if the bill cycle ends after the effective date of the rate change. 10.4.1.5 Long Distance. The long distance rates associated with the Inter Service Area and Reseller Customer usage will be equal to the actual wholesale transport and terminating costs associated with the originating and terminating locations. The rates are then applied to cumulative usage at a BID level for settlement purposes. 10.4.2 Interconnect Fees. Manager will pay to Sprint PCS (or to other carriers as appropriate) monthly the interconnect fees, if any, as provided under section 1.4.
10.4.3 Terminating and Originating Access Fee. Sprint PCS will pay Manager 92% of any terminating or originating access fees Sprint PCS collects from an IXC that are not subject to refund or dispute (but it will not be Billed Revenue). For purposes of clarification, Sprint Corporation's Related Parties are obligated to pay terminating access to Sprint PCS only if MCI and AT&T pay terminating or originating access to Sprint PCS. At the Effective Date of Addendum V, neither MCI nor AT&T pays terminating access to Sprint PCS. The ability of wireless carriers to collect access fees is currently subject to legal challenge. The parties acknowledge that Sprint PCS has limited ability to require IXCs to pay access fees. 10.4.4 Reimbursements for Mistaken Payments. If one party mistakenly pays an amount that the other party is obligated to pay then the other party will reimburse the paying party, if the paying party identifies the mistake and notifies the receiving party within 9 calendar months after the date on which the paying party makes the mistaken payment. 10.5 Taxes and Payments to the Government. Manager will pay or reimburse Sprint PCS for any sales, use, gross receipts or similar tax, administrative fee, telecommunications fee or surcharge for taxes or fees that a governmental authority levies on the fees and charges payable by Sprint PCS to Manager. Manager will report all taxable property to the appropriate taxing authority for ad valorem tax purposes. Manager will pay as and when due all taxes, assessments, liens, encumbrances, levies and other charges against the real estate and personal property that Manager owns or uses in fulfilling its obligations under this agreement. Manager is responsible for paying all sales, use or similar taxes on the purchase and use of its equipment, advertising and other goods or services in connection with this agreement. Sprint PCS will be solely responsible for remitting to government agencies or their designees any and all fees or other amounts owed as a result of the services provided to the Customers under the Management Agreement. As a consequence of this responsibility, Sprint PCS is entitled to 100% of any amounts that Manager, Sprint PCS or their Related Parties receives from Customers (including Customers whose NPA-NXX is assigned to the Service Area) comprising these fees or other amounts. 10.6 Universal Service Funds. 10.6.1 Paid by Government. Manager is entitled to 100% of any federal and state subsidy funds (the "Subsidy Funds"), including Universal Service Funds, that Manager or Sprint PCS receives from government disbursements based on customers with mailing addresses located in the Service
Area and with NPA-NXXs assigned to the Service Area, or such other method then in effect under the rules of the FCC, Universal Service Administrative Company or other federal or state administrator. For purposes of clarity, Universal Service Funds provide support payments to Eligible Telecommunications Carriers ("ETC") serving in high cost areas or providing services to low income individuals. Sprint PCS will file on behalf of itself or Manager appropriate ETC documentation in those jurisdictions in which Sprint PCS determines to make the filing. If Manager asks Sprint PCS to make a filing in a jurisdiction and Sprint PCS reasonably determines not to make the filing because making the filing is detrimental to Sprint's best interests, then Sprint does not have to make the filing. If Manager disagrees with the reasonableness of Sprint PCS' determination not to make the filing, then the parties will submit to binding arbitration in accordance with section 14.2, excluding the escalation process set forth in section 14.1. If the process set forth in the previous paragraph results in Sprint PCS making a filing, Manager will pay all of Sprint PCS' reasonable out-of-pocket costs associated with the filing and any compliance obligations that arise from the filing or that are imposed by the jurisdiction in which the filing is made (e.g. filing fees, legal fees, expert witness retention, universal lifeline service, enhancing customer care quality, and including, without limitation, network upgrades). Sprint PCS will remit to Manager 50% of any Subsidy Funds that Sprint PCS receives from filings Sprint PCS is required to make under the preceding paragraph that are not payable to Manager under the first paragraph of this section 10.6.1, until the aggregate amount of the payments to Manager under this sentence equal 50% of the amount Manager has paid Sprint PCS under the preceding sentence. All Subsidy Funds received must be used to support the provision, maintenance and upgrading of facilities and services for which the funds are intended. Sprint PCS will use reasonable efforts to recover from the appropriate governmental authority Subsidy Funds and will remit the appropriate recoveries to Manager. 10.6.2 Paid by Customers. Sprint PCS will be solely responsible for remitting to government agencies or their designees, including but not limited to the Universal Service Administrative Company, all universal service fees. As a consequence of this responsibility, Sprint PCS is entitled to 100% of any amounts that Manager, Sprint PCS or their Related Parties receives from Customers (including Customers whose NPA-NXX is assigned to the Service Area) comprising the Universal Service Funds. 10.7 Equipment Replacement Program. Sprint PCS is entitled to 100% of the amounts that Customers pay for participating in any equipment replacement program (e.g., an insurance program) billed on their Sprint PCS bills. Manager will not be responsible for or in any way billed for any costs or expenses
that Sprint PCS or any Sprint PCS Related Party incurs in connection with any such equipment replacement program. 10.8 Customer Equipment. Sprint PCS is entitled to 100% of the amounts that Customers pay for subscriber equipment and accessories sold or leased by Sprint PCS, and Manager is entitled to 100% of the amounts that Customers pay for subscriber equipment and accessories that Manager sold or leased, subject to the equipment settlement process in section 4.1.2. 10.9 Phase I E911. Sprint PCS is entitled to collect 100% of amounts paid by Customers related to the E911 Phase I Surcharges (e.g., for equipment other than handsets, such as platforms and networks). Sprint PCS will attempt to recover from the appropriate governmental authority Phase I E911 reimbursements and will remit the appropriate amounts to Manager. 10.10 Manager Deposits into Retail Bank Accounts. Each Business Day, Manager will deposit into bank accounts and authorize Sprint PCS or a Related Party that Sprint PCS designates to sweep from such accounts the amounts collected from Customers on behalf of Sprint PCS and its Related Parties for Sprint PCS Products and Services. Manager will allow the funds deposited in the bank accounts to be transferred daily to other accounts that Sprint PCS designates. Manager will also provide the daily reports of the amounts collected that Sprint PCS requires. Manager will not make any changes to the authorizations and designations Sprint PCS designates for the bank accounts without Sprint PCS' prior written consent. 10.11 Monthly Statements. 10.11.1 Section 10.2 Statement. Each month Sprint PCS will determine the amount payable to or due from Manager for a Billed Month under section 10.2. Sprint PCS will deliver a monthly statement to Manager that reports the amount due to Manager, the manner in which the amount was calculated, the amount due to Sprint PCS and its Related Parties under this agreement and the Services Agreement, and the net amount payable to or due from Manager. 10.11.2 Other Statements. Sprint PCS will deliver a monthly statement to Manager that reports amounts due to Manager or from Manager, other than amounts described in section 10.12.1, the manner in which the amounts were calculated, the amount due to Manager or to Sprint PCS and its Related Parties under this agreement and the Services Agreement, and the net amount payable to Manager. 10.11.3 Third Party Charges. Sprint PCS will include any third party charges for which Manager is responsible under the terms of this agreement on Manager's statements within three calendar months after the end of the calendar month during which Sprint PCS receives the third party charge. Sprint PCS' failure to include these charges on Manager's statements within the three calendar
month-period will mean that Sprint PCS cannot collect those third party charges from Manager. 10.12 Payments. 10.12.1 Weekly Payments. Sprint PCS will pay the amount payable to Manager for a Billed Month under section 10.2 in equal weekly payments on consecutive Thursdays beginning the second Thursday of the calendar month following the Billed Month and ending on the first Thursday of the second calendar month after the Billed Month. If Sprint PCS is unable to determine the amount due to Manager in time to make the weekly payment on the second Thursday of a calendar month, then Sprint PCS will pay Manager for that week the same weekly amount it paid Manager for the previous week. Sprint PCS will true-up any difference between the actual amount due for the first weekly payment of the Billed Month and amounts paid for any estimated weekly payments after Sprint PCS determines what the weekly payment is for that month. Sprint PCS will use reasonable efforts to true-up within 10 Business Days after the date on which Sprint PCS made the estimated weekly payment. 10.12.2 Monthly Payments. The amounts payable to Manager and Sprint PCS and its Related Parties under this agreement and the Services Agreement, other than the payments described in section 10.12.1, will be determined, billed and paid monthly in accordance with section 10.12.3. 10.12.3 Transition of Payment Methods. (a) Sprint PCS and Manager wish to conduct an orderly transition from making weekly payments to Manager based on Collected Revenues to weekly payments based on Billed Revenue. The method of calculating the weekly payments will change on the first day of the calendar month after the Effective Date of Addendum V (the "Transition Date"). The weekly amounts paid to Manager during the calendar month before the Transition Date and on the first Thursday after the Transition Date will be based on the Collected Revenues method. The weekly amounts paid to Manager beginning on the second Thursday of the second calendar month after the Transition Date will be based on the Billed Revenue method described in this section 10. To effect an orderly transition, Sprint PCS will pay Manager for the period beginning on the second Thursday after the Transition Date and ending on the first Thursday of the calendar month after the Transition Date an amount calculated as described below in section 10.12.3(b). (b) Sprint PCS will apply the estimated collection percentages that Sprint PCS uses before the Transition Date to the gross accounts receivable aging categories for Customers with an NPA-NXX assigned to the Service Area as of the close of business on the day before the Transition Date to calculate the amount Sprint PCS anticipates collecting on those accounts receivable. Sprint PCS will pay Manager the amount estimated to be collected in equal weekly payments on consecutive Thursdays beginning the second Thursday after the Transition Date and ending the first Thursday of the calendar month after the Transition Date.
Sprint PCS will also pay to Manager no later than the second Thursday after the Transition Date any Collected Revenues received after the Saturday before the Transition Date and before the Transition Date. (c) Sprint PCS will recalculate the estimated collection percentages and apply the recalculated estimated collection percentages to the gross accounts receivable aging categories described in the first sentence of section 10.12.3(b) when all applicable data is available. Sprint PCS will increase or decrease a weekly payment by the amount of the difference between the amount paid to Manager based on the initial estimated collection percentages and the amount that would have been paid to Manager using the newer estimated collection percentages. 10.13 Dispute or Correction of Statement Amount. A party can only dispute or correct an amount on a statement in good faith. If a party disputes or corrects an amount on a statement, the disputing or correcting party must give the other party written notice of the specific item disputed or corrected, the disputed or corrected amount with respect to that item and the reason for the dispute or correction within three calendar months after the end of the calendar month during which the disputed or erroneous statement was delivered. Any dispute regarding a statement will be submitted for resolution under the dispute resolution process in section 14. The parties must continue to pay to the other party all amounts, except disputed amounts (subject to the next paragraph), owed under this agreement and the Services Agreement during the dispute resolution process. If the aggregate disputed amount, combined with any aggregate disputed amount under section 10.14, exceeds $100,000, and upon the written request of the other party, the party disputing the amount (the "Disputing Party") will deposit the portion of the disputed amount in excess of $100,000 into an escrow account that will be governed by an escrow agreement in a form to be mutually agreed upon by the parties. The Disputing Party will deposit the amount into the escrow account within 10 Business Days after its receipt of the written request from the other party in accordance with the foregoing. If the Disputing Party complies with the requirements of this paragraph, then the other party or its Related Parties may not declare the Disputing Party in breach of this agreement or the Services Agreement because of nonpayment of the disputed amount, pending completion of the dispute resolution process. The escrow agent will be an unrelated third party that is in the business of serving as an escrow agent for or on behalf of financial institutions. The parties will share evenly the escrow agent's fees. The escrow agent will invest and reinvest the escrowed funds in interest-bearing money market accounts or as the parties otherwise agree. The escrow agent will disburse the escrowed funds in the following manner based on the determination made in the dispute resolution process: (a) If the Disputing Party does not owe any of the disputed amounts, then the escrow agent will return all of the escrowed
funds to the Disputing Party with the interest earned on the escrowed funds. (b) If the Disputing Party owes all of the disputed amounts, then the escrow agent will disburse all of the escrowed funds with the interest earned on the escrowed funds to the non-disputing party. If the interest earned is less than the amount owed based on the Default Rate, then the Disputing Party will pay the non-disputing party the difference between those amounts. (c) If the Disputing Party owes a portion of the disputed amounts, then the escrow agent will disburse to the non-disputing party the amount owed with interest at the Default Rate from the escrowed funds and disburse the balance of the escrowed funds to the Disputing Party. The Disputing Party will pay the non-disputing party the amount owed for interest at the Default Rate if the amount of the escrowed funds is insufficient. Manager and Sprint PCS will take all reasonable actions necessary to allow the Disputing Party to continue to reflect the amounts deposited into the escrow account by the Disputing Party as assets in the Disputing Party's financial statements. The parties will use the dispute resolution process under section 14.2 of this agreement, excluding the escalation process set forth in section 14.1, if they cannot agree on the form of escrow agreement. The parties agree that, despite this section 10.13, Manager will pay all disputed amounts due to Sprint PCS or any Related Party for fees for CCPU Services and CPGA Services payable under the Services Agreement for periods ending on or before December 31, 2006, subject to any other rights and remedies that Manager has under this agreement and the Services Agreement. The dispute of an item in a statement does not stay or diminish a party's other rights and remedies under this agreement, except that a party must complete the dispute resolution process in section 14 before taking any legal or equitable action against the other party. 10.14 Dispute or Correction of a Third Party Invoice Amount. Sprint PCS will include the applicable portion of any amount based on a third party invoice in a statement to Manager within three calendar months after Sprint PCS' receipt of the third party invoice. Sprint PCS' failure to include the amount in a statement to Manager within the three calendar month-period will mean that the third party charges will not be collectible from Manager. A party can dispute or correct an amount based on a third party invoice only in good faith. Modified invoices received by Sprint PCS from a third party vendor and then sent by Sprint PCS to Manager will be treated as a new statement for purposes of this section, so long as the modification affects the amount owed by
Manager and the modified statement was revised in good faith and not simply to provide Sprint PCS additional time to resubmit a previous invoice. If a party disputes or corrects an amount on a third party invoice or the amount Sprint PCS attributed to Manager, the disputing party must give the other party written notice of the specific item disputed or corrected, the disputed or corrected amount with respect to that item and the reason for the dispute or correction within three calendar months after the end of the calendar month during which the disputed or erroneous statement was delivered. Sprint PCS and Manager will cooperate with each other to obtain the information needed to determine if the amounts billed by the third party and allocated to Manager were correct. Any dispute regarding the amount of the third party invoice Sprint PCS attributed to Manager will be submitted for resolution under the dispute resolution process in section 14. Manager must continue to pay to Sprint PCS all amounts, except disputed amounts, owed under this agreement and the Services Agreement during the information gathering and dispute resolution process. If the aggregate disputed amount, combined with any aggregate disputed amount under section 10.13, exceeds $100,000, and upon the written request of Sprint PCS, Manager will deposit the portion of the disputed amount in excess of $100,000 into an escrow account that will be governed by an escrow agreement containing terms similar to the general terms described in section 10.13 and in a form to be mutually agreed upon by the parties. Manager will deposit the amount into the escrow account within 10 Business Days after its receipt of the written request from Sprint PCS in accordance with the foregoing. If Manager complies with the requirements of this paragraph, then none of Sprint PCS or its Related Parties may declare Manager in breach of this agreement or the Services Agreement because of nonpayment of the disputed amount pending completion of the dispute resolution process. The dispute of an item in a statement does not stay or diminish a party's other rights and remedies under this agreement, except that the parties must complete the dispute resolution process in section 14 before taking any legal or equitable action against each other. 10.15 Late Payments. Any amount due under this agreement or the Services Agreement without a specified due date will be due 20 days after the paying party receives an invoice. Any amount due under this agreement and the Services Agreement (including without limitation any amounts disputed under those agreements that are ultimately determined to be due) that is not paid by one party to the other party in accordance with the terms of the applicable agreement will bear interest at the Default Rate beginning (and including) the 6th day after the payment due date until (and including) the date paid. 10.16 Setoff Right If Failure To Pay Amounts Due. If Manager fails to pay any undisputed amount due Sprint PCS or a Related Party of Sprint PCS under this agreement, any undisputed amount due Sprint PCS or a Related Party of Sprint PCS under the Services Agreement or any other agreement with Sprint PCS or a Related Party of
Sprint PCS, or any disputed amount due to Sprint PCS or a Related Party for fees for CCPU Services or CPGA Services payable under the Services Agreement, then 5 days after the payment due date Sprint PCS may setoff against its payments to Manager under this section 10 any such undisputed amount that Manager owes to Sprint PCS or a Related Party of Sprint PCS. This right of setoff is in addition to any other right that Sprint PCS or a Related Party of Sprint PCS might have under this agreement, the Services Agreement or any other agreement with Sprint PCS or a Related Party of Sprint PCS. 10.17 Effect of Number Portability. The parties acknowledge that, before wireless local number portability, Customers who received Sprint PCS Products and Services through Manager were assigned a NPA-NXX that was unique to the Service Area, but due to wireless local number portability Customers will now have a unique identification, the MSID, assigned to them that associates the NPA-NXX through the MSID with the Service Area. Revenue and expenses associated with such Customers with an MSID associated with the Service Area will be allocated in the same manner that, prior to wireless local number portability, revenue and expenses were associated with Customers with an NPA-NXX assigned to the Service Area. Sprint will modify its accounting systems to properly allocate such amounts. In addition, any NPA-NXX-Xs associated with a Customer with an MSID associated with the Service Area will be deemed to be "used by Manager" under Addendum IV, Section 2. 18. Non-Renewal Rights of Sprint PCS [Addm I, ss.15]. The following sentence is added at the end of each of section 11.2.2.1 and section 11.2.2.2: Sprint PCS will declare, within one-hundred twenty (120) days after the occurrence of any of the events listed in section 11.2.2, its intent to exercise its rights under this subsection. 19. Termination of License [Addm I, ss.14]. Section 11.3.1(a) is amended to read as follows: (a) At the election of either party this agreement may be terminated at the time the FCC revokes or fails to renew the License (except that if the FCC revokes or fails to renew the License because of a breach of this agreement by Sprint PCS, Sprint PCS may not terminate this agreement pursuant to this section 11.3.1(a)). Unless Manager has the right to terminate this agreement under section 11.3.1(b), neither party has any claim against the other party if the FCC revokes or fails to renew the License, even if circumstances would otherwise permit one party to terminate this agreement based on a different Event of Termination, except that the parties will have the right to pursue claims against each other as permitted under section 11.4(b). 20. Regulatory Considerations [Addm I, ss.16]. The following sentence is added at the end of section 11.3.4(b): "A `deemed change of control' in this section refers to a determination by the FCC that there has been a change of control of the License resulting from the performance by the parties of their respective obligations under the agreement."
21. Termination Rights [NEW]. Section 11.3.7 is deleted, and all references in the agreement to section 11.3.7 are also deleted. 22. Non-termination of Agreement [Addm I, ss.17]. Sections 11.5.3 and 11.6.4 are replaced with the following paragraphs: 11.5.3 Manager's Action for Damages or Other Relief. Manager, in accordance with the dispute resolution process in section 14, may seek damages or other appropriate relief, but such action does not terminate this agreement. 11.6.4 Sprint PCS' Action for Damages or Other Relief. Sprint PCS, in accordance with the dispute resolution process in section 14, may seek damages or other appropriate relief, but such action does not terminate this agreement. 23. Changes to Exhibit 11.8 [Addm I,ss.30; revised by this Addendum]. The following changes are made to Exhibit 11.8: (a) The definition "Operating Assets" in paragraph 1.1.1 is deleted. (b) Paragraph 1.7 is amended to read as follows: "Title Insurance. This paragraph 1.7 will apply if the Property includes any real estate property (including leasehold interests) ("Real Property"), but with respect to leasehold interests, only to the extent title insurance is available." (c) Paragraph 1.8 is amended to read as follows: "Survey. This paragraph 1.8 will apply if the Property includes any Real Property, but with respect to leasehold interests, only to the extent surveys are available." (d) Paragraph 1.9.8 is amended to read as follows: 1.9.8 Hazardous Materials. To the knowledge of Seller, there is no condition of the Property or of any substance located on, in, under or near the Property (including but not limited to any asbestos or any hazardous substance) that could lead to liability of the owner of the Property for damages or clean-up costs under any federal, state or local statute or common law except as disclosed in writing to Buyer.," at the beginning of the paragraph. (e) Paragraph 1.9.11 is amended to read as follows: 1.9.11 Survival of Representations and Warranties. The representations and warranties of the parties contained in the Transaction Documents will survive the Closing and will continue in effect for a period three (3) years. A waiver of any misrepresentation or breach of any warranty will not constitute a waiver of any
other misrepresentation or breach of any other warranty under the Transaction Documents. (f) Paragraph 1.16.2 is amended is amended to read as follows: 1.16.2 For purposes of this paragraph 1.16, "compete" means engaging in any business that offers products and services that are similar to or competitive with the Sprint PCS Products and Services offered by Sprint PCS as of the date of termination of the Management Agreement. Manager and its Related Parties will be deemed to be engaging in a competing business in violation of this paragraph regardless of whether Manager and its Related Parties are acting (i) individually or jointly or on behalf of or in concert with any other individual or entity, or (ii) as a proprietor, partner, shareholder, member, director, officer, employee, agent or consultant, or is acting in any other capacity or manner whatsoever, for any individual or entity that competes with Sprint PCS and its Related Parties. 24. Audit [NEW]. Section 12.1.2 is amended to read as follows: 12.1.2 Audits. On reasonable advance notice by one party, the other party must provide its independent or internal auditors access to its appropriate financial and operating records, including, without limitation, vendor and distribution agreements, for purposes of auditing the amount of fees (including the appropriateness of items excluded from the Fee Based on Billed Revenue), costs, expenses (including operating metrics referred to in this agreement and the Services Agreement relating to or used in the determination of Inter Service Area Fees, Reseller Customer Fees, CCPU Services or CPGA Services) or other charges payable in connection with the Service Area for the period audited. The party that requested the audit may decide if the audit is conducted by the other party's independent or internal auditors. Manager and Sprint PCS may each request no more than one audit per year. (a) If the audit shows that Sprint PCS was underpaid then, unless the amount is contested, Manager will pay to Sprint PCS the amount of the underpayment within 10 Business Days after Sprint PCS gives Manager written notice of the underpayment determination. (b) If the audit determines that Sprint PCS was overpaid then, unless the amount is contested, Sprint PCS will pay to Manager the amount of the overpayment within 10 Business Days after Manager gives Sprint PCS written notice of the overpayment determination. The auditing party will pay all costs and expenses related to the audit unless the amount owed to the audited party is reduced by more than 10% or the amount owed by the audited party is increased by more than 10%, in which case the audited party will pay the costs and expenses related to the audit.
Sprint PCS will provide a report issued in conformity with Statement of Auditing Standard No. 70 "Reports on the Processing of Transactions by Service Organizations" ("Type II Report" or "Manager Management Report") to Manager annually. If Manager, on the advice of its independent auditors or its legal counsel, determines that a statute, regulation, rule, judicial decision or interpretation, or audit or accounting rule, policy or literature published by the accounting or auditing profession or other authoritative rule making body (such as the Securities and Exchange Commission, the Public Company Accounting Oversight Board or the Financial Accounting Standards Board) requires additional assurances beyond SAS 70, then Sprint PCS will cooperate with Manager to provide the additional assurances. Sprint PCS' independent auditors will prepare any Type II Report or Manager Management Report provided under this section 12.1.2 and will provide an opinion on the controls placed in operation and tests of operating effectiveness of those controls in effect at Sprint PCS over Manager Management Processes. "Manager Management Processes" include those services generally provided within this agreement, primarily billing and collection of revenues. Sprint PCS or Sprint PCS' auditors will provide information to Manager or Manager's auditors to perform analysis procedures requested by Manager in accordance with this paragraph. 25. Regulatory Compliance [Addm I, ss.20]. Section 16.1 is amended to read as follows: 16.1 Regulatory Compliance. Manager will construct, operate, and manage the Service Area Network in compliance with applicable federal, state, and local laws and regulations, including Siting Regulations. Nothing in this section 16.1 will limit Manager's obligations under section 2.2 and the remainder of this section 16. Manager acknowledges that failure to comply with applicable federal, state, and local laws and regulations in its construction, operation, and management of the Service Area Network may subject the parties and the License to legal and administrative agency actions, including forfeiture penalties and actions that affect the License, such as license suspension and revocation, and accordingly, Manager agrees that it will cooperate with Sprint PCS to maintain the License in full force and effect. Manager will write and implement practices and procedures governing construction and management of the Service Area Network in compliance with Siting Regulations. Manager will make its Siting Regulations practices and procedures available upon request to Sprint PCS in the manner specified by Sprint PCS for its inspection and review, and Manager will modify those Siting Regulations practices and procedures as may be requested by Sprint PCS. Every six months, and at the request of Sprint PCS, Manager will provide a written certification from one of Manager's chief officers that Manager's Service Area Network complies with Siting Regulations. Manager's first certification of compliance with Siting Regulations will be provided to Sprint PCS six months after the date of this agreement.
Manager will conduct an audit and physical inspection of its Service Area Network at the request of Sprint PCS to confirm compliance with Siting Regulations, and Manager will report the results of the audit and physical inspection to Sprint PCS in the form requested by Sprint PCS. Manager will bear the cost of Siting Regulations compliance audits and physical inspections requested by Sprint PCS; provided, however, that Sprint PCS will bear the cost of any such requested audits and inspections that are made more often than Sprint PCS makes audits or inspections of its own network sites. Manager will retain for 3 years records demonstrating compliance with Siting Regulations, including compliance audit and inspection records. Manager will make those records available upon request to Sprint PCS for production, inspection, and copying in the manner specified by Sprint PCS. Sprint PCS will bear the cost of production, inspection, and copying. 26. Notices [NEW]. Paragraph 3 of Addendum III is deleted. (a) Section 17.1 is amended to read as follows: 17.1 Notices. (a) Any notice, payment, invoice, demand or communication required or permitted to be given by any provision of this agreement must be in writing and mailed (certified or registered mail, postage prepaid, return receipt requested), sent by hand or overnight courier, charges prepaid or sent by facsimile or email (in either instance with acknowledgement or read receipt received), and addressed as described below, or to any other address or number as the person or entity may from time to time specify by written notice to the other parties. Sprint PCS may give notice of changes to a Program Requirement by sending an email that directs Manager to the changed Program Requirement on the affiliate intranet website. The subject line of any email notice that purports to amend any Program Requirement must read "Program Requirement Change" and the first paragraph must indicate (i) which Program Requirement is being modified, (ii) what is being modified in the Program Requirement, and (iii) when the Program Requirement will take effect. The email must also include either a detailed summary of the Program Requirement Change or a redline comparison between the old Program Requirement and the new Program Requirement. Any notice, demand or communication intended to be notice of a breach of an agreement or notice of an Event of Termination must: (A) clearly indicate that intent, (B) state the section(s) of the agreements allegedly breached, and (C) be mailed or sent by overnight courier in the manner described in the first paragraph in this section 17.1.
Manager will promptly give Sprint PCS a copy of any notice of default Manager receives from the Administrative Agent or any Lender, and a copy of any related notice Manager gives to the Administrative Agent or any Lender. Sprint PCS will promptly give Manager a copy of any notice of default that Sprint PCS receives from the Administrative Agent or any Lender and a copy of any related notice that Sprint PCS gives to the Administrative Agent or any Lender. All notices and other communications given to a party in accordance with the provisions of this agreement will be deemed to have been given when received. (b) The parties' notice addresses are as follows: For all entities comprising Sprint PCS: Sprint PCS KSOPHF0402-4B101 6200 Sprint Parkway Overland Park, KS 66251 Telephone: 913-794-1530 Telecopier: 913-523-2759 Email: dbotto01@sprintspectrum.com Attention: Vice President - Wireless Alliances Group with a copy to: Sprint Law Department KSOPHT0101-Z2020 6391 Sprint Parkway Overland Park, KS 66251 Telephone: 913-315-9315 Telecopier: 913-523-9823 Email: john.w.chapman@mail.sprint.com Attention: John Chapman For Manager: Shenandoah Personal Communications Company 124 South Main Street Post Office Box 459 Edinburg, Virginia 22824-0459 Telephone: (540) 984-5209 Telecopier: (540) 984-8192 Email: cfrench@shentel.net Attention: Mr. Christopher E. French and with copies to the following individuals' email addresses if a notice of a Program Requirement Change is sent by email:
Mr. William L. Pirtle Email: wpirtle@shentel.net Mr. Laurence F. Paxton Email: lfpaxton@shentel.net Mr. Earle A. MacKenzie Email: eam@shentel.net 27. Force Majeure [NEW]. The second paragraph of section 17.9.3 is amended to read as follows: Neither Manager nor Sprint PCS, as the case may be, is in breach of any covenant in this agreement, and no Event of Termination will occur as a result of the failure of such party to comply with any covenant, if the party's non-compliance with the covenant results primarily from: (i) any FCC order or any other injunction that any governmental authority issues that impedes the party's ability to comply with the covenant; (ii) the failure of any governmental authority to grant any consent, approval, waiver or authorization or any delay on the part of any governmental authority in granting any consent, approval, waiver or authorization; (iii) the failure of any vendor to deliver in a timely manner any equipment or service; or (iv) any act of God, act of war or insurrection, riot, fire, accident, explosion, labor unrest, strike, civil unrest, work stoppage, condemnation or any similar cause or event not reasonably within the control of the party; 28. Governing Law, Jurisdiction and Consent to Service of Process [NEW and Addm III, ss.2]. Section 17.12 of the Management Agreement is replaced with the following language: 17.12 Governing Law, Jurisdiction and Consent to Service of Process. 17.12.1 Governing Law. The internal laws of the State of Kansas (without regard to principles of conflicts of law) govern the validity of this agreement, the construction of its terms, and the interpretation of the rights and duties of the parties. 17.12.2 Jurisdiction; Consent to Service of Process. (a) Each party hereby irrevocably and unconditionally submits, for itself and its property, to the nonexclusive jurisdiction of any Kansas State court sitting in
the County of Johnson or any Federal court of the United States of America sitting in the District of Kansas, and any appellate court from any such court, in any suit action or proceeding arising out of or relating to this agreement, or for recognition or enforcement of any judgment, and each party hereby irrevocably and unconditionally agrees that all claims in respect of any such suit, action or proceeding may be heard and determined in such Kansas State Court or, to the extent permitted by law, in such Federal court. (b) Each party hereby irrevocably and unconditionally waives, to the fullest extent it may legally do so, any objection which it may now or hereafter have to the laying of venue of any suit, action or proceeding arising out of or relating to this agreement in Kansas State court sitting in the County of Johnson or any Federal court sitting in the District of Kansas. Each party hereby irrevocably waives, to the fullest extent permitted by law, the defense of an inconvenient forum to the maintenance of such suit, action or proceeding in any such court and further waives the right to object, with respect to such suit, action or proceeding, that such court does not have jurisdiction over such party. (c) Each party irrevocably consents to service of process in the manner provided for the giving of notices pursuant to this agreement, provided that such service shall be deemed to have been given only when actually received by such party. Nothing in this agreement shall affect the right of a party to serve process in another manner permitted by law. 29. Transfer of Spectrum [Addm I, ss.21]. Section 17.15.5 is amended to read as follows: 17.15.5 Transfer of Sprint PCS Network. Sprint PCS may sell, transfer or assign the Sprint PCS Network and, in connection therewith its rights and obligations under this agreement, the Services Agreement and any related agreements, to a third party without Manager's consent so long as the third party assumes the rights and obligations under this agreement and the Services Agreement and any related agreements. Manager agrees that Sprint PCS and Sprint PCS' Related Parties will be released from any and all obligations under and with respect to any and all such agreements upon such sale, transfer or assignment in accordance with this section 17.15.5, without the need for Manager to execute any document to effect such release. Except for (i) intercompany transfers among Sprint's Related Parties and (ii) any transfer of the License that is part of a sale, transfer or assignment of the entire Sprint PCS Network (such transfer described in (i) and (ii), the "Permitted Transfers"), neither Sprint PCS nor any Sprint Related Party shall sell, transfer or assign any of the Licenses, or any spectrum under the Licenses, except as follows: (A) Sprint PCS may sell, transfer or assign up to ten (10) MHz of spectrum under the Licenses in the aggregate during the term of this agreement to a third party without Manager's consent; provided, that no such sale, transfer or
assignment shall relieve Sprint PCS of its obligations under this agreement, the Services Agreement, or any related agreements. (B) If Sprint PCS determines it wishes to sell, transfer or assign spectrum under the Licenses which, when added together with all prior sales, transfers and assignments of spectrum under the Licenses (other than Permitted Transfers), exceeds 10 MHz of spectrum (such spectrum proposed to be sold, assigned or transferred, the "Offered Spectrum"), then upon receiving any offer to purchase the Offered Spectrum (a "Spectrum Offer"), Sprint PCS agrees to promptly deliver to Manager a copy of such Spectrum Offer. The Spectrum Offer is deemed to constitute an offer to sell to Manager, on the terms set forth in the Spectrum Offer, all but not less than all of the Offered Spectrum. Manager will have a period of sixty (60) days from the date of receipt of the Spectrum Offer to notify Sprint PCS that Manager agrees to purchase the Offered Spectrum on such terms. If Manager timely agrees in writing to purchase the Offered Spectrum, the parties will proceed to consummate such purchase not later than the one hundred eightieth (180th) day after the date of Manager's receipt of the Spectrum Offer. If Manager does not agree within the sixty (60) day period to purchase the Offered Spectrum, Sprint PCS will have the right, for a period of one hundred twenty (120) days after such sixtieth (60th) day, subject to restrictions set forth in this section 17, to sell to the person or entity identified in the Spectrum Offer all of the Offered Spectrum on terms and conditions no less favorable to Sprint PCS than those set forth in the Spectrum Offer. If Sprint PCS fails to sell the Offered Spectrum to such person or entity on such terms and conditions within such one hundred twenty (120) day period, Sprint PCS will again be subject to the provisions of this section 17.15.5(b)(ii) with respect to the Offered Spectrum. 30. Announced Transactions [Addm I, ss.22]. Section 17.24 is deleted. 31. Additional Terms and Provisions [Addm I, ss.23]. Section 17.25 is amended to read as follows: 17.25 Additional Terms and Provisions. Certain additional and supplemental terms and provisions of this agreement, if any, are set forth in Addendum I. Manager represents and warrants that the Addendum I also describes all existing contracts and arrangements (written or verbal) to which Manager or its Related Parties are a party that relate to or affect the rights of Sprint PCS or Sprint under this agreement (e.g., agreements relating to long distance telephone services (section 3.4)). 32. Federal Contractor Compliance [Addm I, ss.24]. A new section 17.28, the text of which is attached as Exhibit B to Addendum I, is added and incorporated by this reference. When and to the extent required by applicable law, Manager will comply with the requirement of this section 17.28. 33. Year 2000 Compliance [Addm I,ss.25]. A new section 17.29 is added to the Management Agreement:
17.29 Year 2000 Compliance. If the Service Area Network or any system used to support the Service Area Network fails to satisfy the Sprint PCS requirements for "Year 2000 Compliance" due to defects or failures in any system or equipment selected by Manager (including systems or third party vendors and subcontractors selected by Manager rather than by Sprint PCS), Manager will, at its own expense, make the repairs, replacements or upgrades necessary to correct the failure. If the Service Area Network or any system used to support the Service Area Network fails to satisfy the Sprint PCS requirements for "Year 2000 Compliance" due to defects or failures in any systems or equipment selected by Sprint PCS (including systems or equipment of third party vendors and subcontractors that Sprint PCS selects and requires Manager to use), Sprint PCS will, at its own expense, make the repairs, replacements or upgrades necessary to correct the failure. "Year 2000 Compliance" means the functions, calculations, and other computing processes of the Service Area Network (collectively "Processes") that perform and otherwise process, date-arithmetic, display, print or pass date/time data in a consistent manner, regardless of the date in time on which the Processes are actually performed or the dates used in such data or the nature of the date/time data input, whether before, during or after January 1, 2000, and whether or not the date/time data is affected by leap years. To the extent any part of the Service Area Network is intended to be used in combination with other software, hardware or firmware, it will properly exchange date/time data with such software, hardware or firmware. The Service Area Network will accept and respond to two-digit year-date input, correcting or supplementing as necessary, and store, print, display or pass date/time data in a manner that is unambiguous as to century. No date/time data will cause any part of the Service Area Network to perform an abnormally ending routine or function within the Processes or generate incorrect final values or invalid results. Services Agreement 34. Non-Exclusive Service [NEW] Section 1.3 of the Services Agreement is amended and restated in its entirety to read as follows: 1.3 Non-Exclusive Services. Nothing contained in this agreement confers upon Manager an exclusive right to any of the Services. Sprint Spectrum may contract with others to provide expertise and services identical or similar to those to be made available or provided to Manager under this agreement. 35. Services Agreement [NEW]. Article 2 of the Services Agreement is amended to read as follows:
2. SERVICES 2.1 Services. 2.1.1 Services. Subject to the terms of this agreement, through December 31, 2006, Manager will obtain the services set forth on Schedule 2.1.1 attached to this agreement ("Services") from Sprint Spectrum in accordance with this section 2.1, and Sprint Spectrum will provide all or none of the Services. For purposes of clarification, as of the Effective Date of Addendum V through December 31, 2006, Sprint Spectrum is providing all of the Services to Manager and Sprint Spectrum will not provide individual Services. The fees charged for the Services and the process for setting the fees charged for the Services are set forth in section 3.2. Sprint Spectrum may designate additional Services upon at least 60 days' prior written notice to Manager by providing an amended Schedule 2.1.1 to Manager in accordance with the provisions of section 9.1. Without Manager's prior written consent, neither Sprint Spectrum nor any of its Related Parties will require Manager to pay for: (A) any of those additional CCPU Services or CPGA Services to the extent that they are the same as or functionally equivalent to any service or benefit that Manager currently receives from Sprint Spectrum or its Related Parties or Sprint PCS or its Related Parties but for which Manager does not pay a separate fee immediately after the Effective Date of Addendum V, or (B) any other additional CCPU Services or CPGA Services through December 31, 2006. After that date the fee for those other additional Services will be included in the fees for CCPU Services and CPGA Services. 2.1.2 Discontinuance of Services. If Sprint Spectrum determines to no longer offer a Service, then Sprint Spectrum must (i) notify Manager in writing a reasonable time before discontinuing the Service, except Sprint will notify Manager at least 9 months before Sprint plans to discontinue a significant Service (e.g., billing, collection and customer care), and (ii) discontinue the Service to all Other Managers. If Manager determines within 90 days after receipt of notice of discontinuance that it wants to continue to receive the Service, Sprint Spectrum will use commercially reasonable efforts to: (a) help Manager provide the Service itself or find another vendor to provide the Service, and (b) facilitate Manager's transition to the new Service provider.
The fees charged by Sprint Spectrum for the CCPU Services and CPGA Services will be reduced by any fees payable by Manager to a vendor or new Service provider in respect of discontinued CCPU Services and CPGA Services, if (x) Sprint Spectrum procures such CCPU Services or CPGA Services from a vendor or a new Service provider and bills those items as Settled-Separately Manager Expenses (as defined in subsection 3.2.5 of this agreement), or (y) Manager procures such CCPU Services or CPGA Services from a vendor or a new provider of Services, or (z) Manager self-provisions the Service. No adjustment to the fees will be made if Sprint Spectrum discontinues a CCPU Service or CPGA Service and Sprint Spectrum does not provide the CCPU Service or CPGA Service to end users. 2.1.3 Performance of Services. Sprint Spectrum may select the method, location and means of providing the Services. If Sprint Spectrum wishes to use Manager's facilities to provide the Services, Sprint Spectrum must obtain Manager's prior written consent. 2.2 Third Party Vendors. Some of the Services might be provided by third party vendors under arrangements between Sprint Spectrum and the third party vendors. In some instances, Manager may receive Services from a third party vendor under the same terms and conditions that Sprint Spectrum receives those services. In other instances, Manager may receive Services under the terms and conditions set forth in an agreement between Manager and the third party vendor. 36. Payment of Fees Under Services Agreement [NEW]. Paragraph 26 of Addendum I is deleted. Article 3 of the Services Agreement is amended to read as follows: 3. FEES FOR SERVICES 3.1 Services. Manager will pay Sprint Spectrum a fee for the Services provided by or on behalf of Sprint Spectrum now or in the future, subject to Section 2.1.1. Manager may not obtain these Services from other sources, except as provided in this agreement. If an accounting classification change has the effect of moving a Service from a CCPU Service or CPGA Service to a Settled-Separately Manager Expense, the fees for the CCPU Services or CPGA Services, as applicable, charged by Sprint Spectrum will be reduced by the fees payable by Manager for the new Settled-Separately Manager Expense. 3.2 Fees for Services. 3.2.1 Initial Pricing Period. The fees Manager will pay Sprint Spectrum for the CCPU Services and CPGA Services provided to Manager by or on behalf of Sprint Spectrum each month from the first day of the calendar month following the Effective Date of Addendum VI until December 31, 2006 ("Initial Pricing Period"), will be:
(a) for the CCPU Services: (i) from the Effective Date of Addendum VI through December 31, 2004, $7.25 per subscriber; (ii) from January 1, 2005, through December 31, 2005, $7.00 per subscriber; and (iii) from January 1, 2006, through December 31, 2006, $6.75 per subscriber; each multiplied by the Number of Customers in Manager's Service Area, and (b) for the CPGA Services: $23.00 per Gross Customer Addition in Manager's Service Area multiplied by the Gross Customer Additions in Manager's Service Area. The fees will be paid as set forth in section 10 of the Management Agreement. 3.2.2 Pricing Process. The parties will reset the CCPU and CPGA amounts to be applied in each pricing period after the Initial Pricing Period ends. Each subsequent pricing period will last three years (if Manager continues to use Sprint Spectrum or a Related Party to provide these Services) with, for example, the second pricing period beginning on January 1, 2007 and ending on December 31, 2009. The process for resetting the amounts is as follows: (a) Sprint Spectrum will give Manager proposed CCPU and CPGA amounts by October 31 of the calendar year before the calendar year in which the then current pricing period ends (e.g. if the pricing period ends on December 31, 2006 then the amounts have to be presented by October 31, 2005). The proposed amounts will be based on the amount necessary to recover Sprint PCS' reasonable costs for providing the CCPU Services and CPGA Services to Manager and the Other Managers. Manager's representative and the Sprint PCS representative will begin discussions regarding the proposed CCPU and CPGA amounts within 20 days after Manager receives the proposed CCPU and CPGA amounts from Sprint Spectrum. (b) The fee Manager will pay Sprint Spectrum for the CCPU Services provided to Manager by or on behalf of Sprint Spectrum each month beginning on January 1, 2007 until December 31, 2008 under the pricing process described in this section 3.2.2 will not exceed $8.50 per subscriber multiplied by the Number of Customers in Manager's Service Area. (c) If the parties do not agree on new CCPU and CPGA amounts within 30 days after the discussions begin, then Manager may escalate the
discussion to the Sprint PCS Chief Financial Officer or Sprint Spectrum may escalate the discussion to Manager's Chief Executive Officer or Chief Financial Officer. (d) If the parties cannot agree on the new CCPU and CPGA amounts through the escalation process within 20 days after the escalation process begins, then Manager may either (i) submit the determination of the CCPU and CPGA amounts to binding arbitration under section 14.2 of this agreement, excluding the escalation process set forth in section 14.1 and continue obtaining all of the CCPU Services and CPGA Services from Sprint Spectrum at the CCPU and CPGA amounts the arbitrator determines, or (ii) procure from a vendor other than Sprint Spectrum or self-provision all of the Services. Manager will begin paying Sprint Spectrum under the CCPU and CPGA amounts that Sprint Spectrum presents for discussion at the beginning of the new pricing period until the date on which the parties agree or until the arbitrator determines the new CCPU and CPGA amounts, whichever occurs first. Within 30 days after the amounts are determined (either by agreement or by arbitration), Sprint PCS will recalculate the fees from the beginning of the new pricing period and give notice to Manager of what the fees are and the amount of any adjusting payments required. If Sprint PCS owes Manager a refund of fees already paid, Sprint PCS may pay the amount to Manager or Sprint PCS, in its sole discretion, may credit the amount of the refund against any amounts Manager then owes to Sprint PCS. If Sprint PCS chooses to pay the refund, it will make the payment at the time it sends the notice to Manager; If Sprint PCS chooses to credit the refund, it will in the notice indicate the amounts owing to which the credit will be applied. If Manager owes Sprint PCS additional fees Manager will pay those fees to Sprint PCS within 10 days after receipt of the notice. By December 1, 2006, the parties will agree on a service level agreement for customer care services and collection services ("Customer-Related Services") that will apply to Customer-Related Services delivered by Sprint Spectrum starting on January 1, 2007. If the parties cannot agree on a service level agreement by December 1, 2006, either party may submit a proposed service level agreement to binding arbitration under section 14.2 of the Management Agreement, excluding the escalation process set forth in section 14.1. If the arbitration concludes after January 1, 2007 the service level agreement, as agreed upon through the arbitration process, will be effective as of January 1, 2007. The agreement will set forth 5 metrics for Customer-Related Services and will provide that Sprint Spectrum will use commercially reasonable efforts to meet the industry averages for those metrics as in effect on December 1, 2006. The 5 metrics are: a) Service Grade Rate defined as percentage of calls answered in 60 seconds or less after the customer enters the call queue.
b) Average Hold Time defined as average time a customer waits to talk to a customer service representative once the customer enters the call queue. c) Abandoned Call Rate defined as the percentage of calls that disconnect prior to talking to a customer service representative after the customer enters the call queue. d) Net Write-Offs Rate defined as monthly write-offs of accounts receivable, net of customer deposits, divided by monthly subscriber revenue. e) Past-Due Accounts Receivable Aging Rates defined as percentage of accounts receivable greater than 60 days from due date. The service level agreement will provide that Sprint Spectrum will give Manager a quarterly report on the above metrics. Beginning in 2008, Manager will have the right to opt out of Sprint Spectrum providing the Customer Related Services if the average of the metrics reflected in the four quarterly reports for the prior calendar year indicate that Sprint Spectrum is not in compliance with any 2 of the 5 metrics. To exercise the opt-out right, Manager must give its opt-out notice to Sprint Spectrum during the first quarter of any calendar year that Manager has an opt-out right. Upon receipt of an opt-out notice, Manager and Sprint Spectrum will use commercially reasonable efforts to transition the Customer-Related Services to Manager or a third party vendor within 9 months after the opt-out notice date. Upon the parties' completion of the transition, the parties will agree to an adjustment to the CCPU Service Fee being charged by Sprint Spectrum to Manager. If the parties cannot agree to an adjustment, Manager has the right to submit the determination to binding arbitration under section 14.2 of the Management Agreement, excluding the escalation process set forth in section 14.1, and continue obtaining all the CPGA Services and remaining CCPU services from Sprint Spectrum. Manager will reimburse Sprint Spectrum for transition and continuing operation costs in accordance with Section 3.2.4. Manager's opt-out right described above is its sole remedy if Sprint Spectrum is not in compliance with the metrics; Sprint Spectrum's non-compliance with the metrics does not constitute a breach of this agreement or any other agreement between the parties. Manager has the right to propose to Sprint Spectrum that Manager self-provision or procure from a vendor some, but not all, of the Services. Sprint Spectrum will discuss the proposal with Manager, but Manager can only self-provision or procure from a vendor some of the Services if Sprint Spectrum agrees. 3.2.3 Sprint Spectrum First Right of Refusal. Manager must give Sprint Spectrum written notice of Manager's decision to procure the Services from a third party vendor the Services at least 120 days before the end of the Initial Pricing Period or any subsequent three-year pricing period and provide the third party vendor terms to Sprint Spectrum. Sprint Spectrum will have 30 days from the date it receives the third party vendor's terms to decide if it will provide those Services to Manager under those terms.
Manager must agree to receive the Services from Sprint Spectrum if Sprint Spectrum gives notice to Manager that it will provide the Services to Manager on the third party vendor terms. If Sprint Spectrum does not exercise its first right of refusal, Manager must sign the agreement with the third party vendor on the same terms and conditions as presented to Sprint Spectrum within 10 Business Days after Sprint Spectrum notifies Manager of its decision not to exercise the first right of refusal or the expiration of the 30-day period, whichever occurs first. The procedure set forth in this section 3.2.3 will begin again if Manager does not sign the agreement with the third party vendor as required in the preceding sentence. 3.2.4 Transition and Continuing Operating Costs. Sprint Spectrum will cooperate with Manager and work diligently and in good faith to implement the transition to another service provider (including Manager, if applicable), in a reasonably efficient and expeditious manner. Manager will pay for all reasonable out-of-pocket costs that Sprint Spectrum and its Related Parties actually incur to (i) transfer any Service(s) provided to Manager to a third party vendor or to enable Manager to self-provide any Service(s), and (ii) operate and maintain systems, processes, licenses and equipment to support those Services. Sprint Spectrum will bill Manager monthly for these costs. 3.2.5 Settled-Separately Manager Expenses. Manager will pay to or reimburse Sprint Spectrum for any amounts that Sprint Spectrum or its Related Parties pays for Settled-Separately Manager Expenses. "Settled-Separately Manager Expenses" means those items the parties choose to settle separately between themselves (e.g. accessory margins, reciprocal retail store cost recovery) that are listed in sections C and D of Schedule 2.1.1. Sprint Spectrum will give Manager at least 60 days' prior written notice by providing an amended Schedule 2.1.1 to Manager in accordance with the provisions of section 9.1 of any additional Services added to sections C and D of Schedule 2.1.1, but no additional service may be added to the extent it is the same as, or functionally equivalent to, either: (a) any service that Sprint Spectrum or any of its Related Parties currently provides to Manager as a CCPU Service or a CPGA Service (unless the fees payable by Manager to Sprint Spectrum hereunder are correspondingly reduced) or (b) any service or benefit that Manager currently receives from Sprint Spectrum or its Related Parties but for which Manager does not pay a separate fee before the Effective Date. For each Settled-Separately Manager Expense, Sprint Spectrum will provide sufficient detail to enable Manager to determine how the expense was
calculated, including the unit of measurement (e.g., per subscriber per month or per call) and the record of the occurrences generating the expense (e.g., the number of calls attributable to the expense). If an expense is not reasonably subject to occurrence level detail, Sprint Spectrum will provide reasonable detail on the process used to calculate the fee and the process must be reasonable. A detail or process is reasonable if it is substantially in the form as is customarily used in the wireless industry. The Settled-Separately Manager Expenses will be paid as set forth in section 10 of the Management Agreement. Sprint Spectrum and its Related Parties may arrange for Manager to pay any of the Settled-Separately Manager Expenses directly to the vendor after giving Manager reasonable notice. Unless Manager specifically agrees otherwise, any Settled-Separately Manager Expense that Sprint Spectrum or any of its Related Parties is entitled to charge or pass through to Manager under this agreement or the Management Agreement will reflect solely out-of-pocket costs and expenses that Sprint Spectrum or its Related Parties actually incur, will be usage-based or directly related to revenue-generating products and services, and will not include any allocation of Sprint PCS's or its Related Parties' internal costs or expenses (including, but not limited to, allocations of general and administrative expenses or allocations of employee compensation or related expenses). For clarity, Sprint Spectrum's or its Related Parties' out-of-pocket costs for handset and accessory inventory consist of actual inventory invoice costs less any volume incentive rebates and price protection credits that Sprint Spectrum or its Related Parties receive from a vendor. 3.3 Late Payments. Any payment due under this section 3 that Manager fails to pay to Sprint Spectrum in accordance with this agreement will bear interest at the Default Rate beginning (and including) the 6th day after the due date stated on the invoice until (and including) the date on which the payment is made. 3.4 Taxes. Manager will pay or reimburse Sprint Spectrum for any sales, use, gross receipts or similar tax, administrative fee, telecommunications fee or surcharge for taxes or fees that a governmental authority levies on the fees and charges that Manager pays to Sprint Spectrum or a Related Party. 37. Audit [NEW]. Section 5.1.2 of the Services Agreement is amended to read as follows: 5.1.2 Audits. On reasonable advance notice by one party, the other party must provide its independent or internal auditors access to its appropriate financial and operating records, including, without limitation, vendor and distribution agreements, for purposes of auditing the amount of fees, costs, expenses (including operating metrics referred to in this agreement and the Services Agreement relating to or used in the determination of Inter Service Area Fees, Reseller Customer Fees, CCPU Services or CPGA Services) or other charges payable in connection with the Service Area for the period audited. The party that requested the audit may decide
if the audit is conducted by the other party's independent or internal auditors. Manager and Sprint Spectrum may each request no more than one audit per year. (a) If the audit shows that Sprint Spectrum was underpaid then, unless the amount is contested, Manager will pay to Sprint Spectrum the amount of the underpayment within 10 Business Days after Sprint Spectrum gives Manager written notice of the underpayment determination. (b) If the audit determines that Sprint Spectrum was overpaid then, unless the amount is contested, Sprint Spectrum will pay to Manager the amount of the overpayment within 10 Business Days after Manager gives Sprint Spectrum written notice of the overpayment determination. The auditing party will pay all costs and expenses related to the audit unless the amount owed to the audited party is reduced by more than 10% or the amount owed by the audited party is increased by more than 10%, in which case the audited party will pay the costs and expenses related to the audit. If either party disputes the auditor's conclusion then the dispute will be submitted to binding arbitration in accordance with section 14.2 of the Management Agreement, excluding the escalation process set forth in section 14.1 of the Management Agreement. Sprint PCS will provide a Type II Report to Manager annually. If Manager, on the advice of its independent auditors or its legal counsel, determines that a statute, regulation, rule, judicial decision or interpretation, or audit or accounting rule, policy or literature published by the accounting or auditing profession or other authoritative rule making body (such as the Securities and Exchange Commission, the Public Company Accounting Oversight Board or the Financial Accounting Standards Board) requires additional assurances beyond SAS 70, then Sprint Spectrum will cooperate with Manager to provide the additional assurances. Sprint Spectrum's independent auditors will prepare any Type II Report or Manager Management Report provided under this section 5.1.2 and will provide an opinion on the controls placed in operation and tests of operating effectiveness of those controls in effect at Sprint PCS over Manager Management Processes. Sprint PCS or Sprint PCS' auditors will provide information to Manager or Manager's auditors to perform analysis procedures requested by Manager in accordance with this paragraph. 38. Emailing Notices [NEW]. Section 9.1 of the Services Agreement is amended to read as follows: 9.1 Notices. Any notice, payment, invoice, demand or communication required or permitted to be given by any provision of this agreement must be in writing and mailed (certified or registered mail, postage prepaid, return receipt requested), sent by hand or overnight courier, charges prepaid or sent by facsimile or email (in either instance with acknowledgement or read receipt received), and addressed as described in section 17.1(b) of the Management Agreement, or to any
other address or number as the person or entity may from time to time specify by written notice to the other parties. The subject line of any email notice that purports to add any additional service to Schedule 2.1.1 must read "Additional Service to Schedule 2.1.1". The new Schedule 2.1.1 must also be attached to the email, and notice will also be provided to those individuals listed for notices for Manager regarding Program Requirement Changes set forth in section 17.1(b) of the Management Agreement. Any notice, demand or communication intended to be notice of a breach of an agreement or notice of an Event of Termination must clearly indicate that intent, state the section(s) of the agreements allegedly breached, and in addition to any other form of notice it must be mailed or sent by overnight courier in the manner described in the first paragraph of this section 9.1. Manager will promptly give Sprint Spectrum a copy of any notice Manager receives from the Administrative Agent or any Lender, and a copy of any notice Manager gives to the Administrative Agent or any Lender. Sprint Spectrum will promptly give Manager a copy of any notice that Sprint Spectrum receives from the Administrative Agent or any Lender and a copy of any notice that Sprint Spectrum gives to the Administrative Agent or any Lender. All notices and other communications given to a party in accordance with the provisions of this agreement will be deemed to have been given when received. 39. Force Majeure [NEW]. The second paragraph of section 9.8 of the Services Agreement is amended to read as follows: Neither Manager nor Sprint Spectrum, as the case may be, is in breach of any covenant in this agreement and no Event of Termination will occur as a result of the failure of such party to comply with any covenant, if the party's non-compliance with the covenant results primarily from: (i) any FCC order or any other injunction that any governmental authority issues that impedes the party's ability to comply with the covenant; (ii) the failure of any governmental authority to grant any consent, approval, waiver or authorization or any delay on the part of any governmental authority in granting any consent, approval, waiver or authorization; (iii) the failure of any vendor to deliver in a timely manner any equipment or service; or (iv) any act of God, act of war or insurrection, riot, fire, accident, explosion, labor unrest, strike, civil unrest, work stoppage, condemnation or any similar cause or event not reasonably within the control of the party;
40. Governing Law [Addm III,ss.2]]. Section 9.11 of the Services Agreement is replaced with the following language: 9.11 Governing Law. The internal laws of the State of Kansas (without regard to principles of conflicts of law) govern the validity of this agreement, the construction of its terms, and the interpretation of the rights and duties of the parties. Trademark License Agreements 41. Marking: Compliance with Trademark Laws [Addm I, ss.29]. The following sentence is added at the end of section 2.3 to both Trademark License Agreements: "Licensor shall advise Licensee periodically as to the appropriate designations for each Licensed Mark." 42. Ownership of Advertising Materials [Addm I, ss.29]. The first sentence of section 11.5 of both Trademark License Agreements are amended to read as follows: "All agreements entered into by Licensee with advertising agencies shall provide that Licensor shall own all advertising materials (including concepts, themes, characters and the like) created or developed thereunder which incorporate the Licensed Marks." 43. Notices [NEW]. Section 15.1 of each of the Trademark License Agreements is amended to read as follows: Section 15.1. Notices. Any notice, payment, invoice, demand or communication required or permitted to be given by any provision of this agreement must be in writing and mailed (certified or registered mail, postage prepaid, return receipt requested), sent by hand or overnight courier, or sent by facsimile (with acknowledgment received), charges prepaid and addressed as described in section 17.1(b) of the Management Agreement, or to any other address or number as the person or entity may from time to time specify by written notice to the other parties. Any notice, demand or communication intended to be notice of a breach of an agreement or notice of an Event of Termination must clearly indicate that intent, state the section(s) of the agreements allegedly breached, and be mailed or sent by overnight courier in the manner described in the preceding paragraph. Licensee will promptly give Licensor a copy of any notice Licensee receives from any Administrative Agent or any Lender, and a copy of any notice Licensee gives to any Administrative Agent or any Lender. Licensor will promptly give Licensee a copy of any notice that Licensor receives from the Administrative Agent or any Lender and a copy of any notice that Licensor gives to the Administrative Agent or any Lender. All notices and other communications given to a party in accordance with the provisions of this agreement will be deemed to have been given when received.
44. Governing Law and Jurisdiction [Addm III,ss.2]. (a) Section 15.8 of each of the Trademark License Agreements is replaced by the following language: 15.8 Governing Law. The internal laws of the State of Kansas (without regard to principles of conflicts of law) govern the validity of this agreement, the construction of its terms and the interpretation of the rights and duties of the parties. (b) Section 15.13 of each of the Trademark License Agreements is replaced by the following language: 15.13 Jurisdiction; Consent to Service of Process. (a) Each party hereby irrevocably and unconditionally submits, for itself and its property, to the nonexclusive jurisdiction of any Kansas State court sitting in the County of Johnson or any Federal court of the United States of America sitting in the District of Kansas, and any appellate court from any such court, in any suit action or proceeding arising out of or relating to this agreement, or for recognition or enforcement of any judgment, and each party hereby irrevocably and unconditionally agrees that all claims in respect of any such suit, action or proceeding may be heard and determined in such Kansas State Court or, to the extent permitted by law, in such Federal court. (b) Each party hereby irrevocably and unconditionally waives, to the fullest extent it may legally do so, any objection which it may now or hereafter have to the laying of venue of any suit, action or proceeding arising out of or relating to this agreement in Kansas State court sitting in the County of Johnson or any Federal court sitting in the District of Kansas. Each party hereby irrevocably waives, to the fullest extent permitted by law, the defense of an inconvenient forum to the maintenance of such suit, action or proceeding in any such court and further waives the right to object, with respect to such suit, action or proceeding, that such court does not have jurisdiction over such party. (c) Each party irrevocably consents to service of process in the manner provided for the giving of notices pursuant to this agreement, provided that such service shall be deemed to have been given only when actually received by such party. Nothing in this agreement shall affect the right of a party to serve process in another manner permitted by law. Schedule of Definitions 45. Deleted Definitions [NEW]. The definition of "Available Services is deleted. 46. Additional, Amended or Supplemented Definitions [NEW]. The following are new or amended definitions, unless otherwise indicated. "Allocable Software Fee" has the meaning set forth in section 1.3.4(f) of the Management Agreement.
"Allocated Write-offs" has the meaning set forth in section 10.3.4 of the Management Agreement. "Amended Exhibit 2.1" has the meaning set forth in section 1 of Addendum III. "Amount Billed (Net of Customer Credits)" has the meaning set forth in section 10.3.3 of the Management Agreement. "Away Network" means: (i) any portion of the Sprint PCS Network other than Manager's Service Area Network, in the case of Customers with an NPA-NXX assigned to the Service Area (or any other such designation in accordance with section 17.17 of the Management Agreement), and (ii) Manager's Service Area Network, in the case of Customers with an NPA-NXX assigned to an area outside the Service Area (or any other designation in accordance with section 17.17 of the Management Agreement). "Billed Component(s)" has the meaning set forth in section 10.3.2 of the Management Agreement. "Billed Month" has the meaning set forth in section 10.2.1 of the Management Agreement. "Billed Revenue" has the meaning set forth in section 10.2.1 of the Management Agreement. "Capital Program Requirement Change" has the meaning set forth in section 9.3.1(b) of the Management Agreement. "CCPU Services" means those Services listed in section A of Schedule 2.1.1 to the Services Agreement. "Chief Financial Officer of Sprint PCS", "Sprint PCS Chief Financial Officer" and other references to the Chief Financial Officer of Sprint PCS mean the Senior Vice President - Finance of Sprint Corporation designated to serve as the chief financial officer of Sprint PCS or if none, the individual serving in that capacity. "CPGA Services" means those Services listed in section B of Schedule 2.1.1 to the Services Agreement. "CSA" has the meaning set forth in section 10.2.1 of the Management Agreement. "Customer" means any customer, except Reseller Customers or customers of third parties for which Manager provides solely switching services, who purchases Sprint PCS Products and Services, regardless of where their NPA-NXX is assigned.
"Customer Credits" has the meaning set forth in section 10.2.1 of the Management Agreement. "Customer Equipment Charges" has the meaning set forth in section 10.3.2.5 of the Management Agreement. "Customer Equipment Credits" has the meaning set forth in section 10.3.2.2 of the Management Agreement. "Customer-Related Services" has the meaning set forth in section 3.2.2 of the Services Agreement. "Customer Taxes" means the amounts that Sprint PCS bills to Manager Accounts for taxes, including, without limitation, federal, state, and local sales, use, gross and excise tax. "Effective Date" has the meaning set forth in the preamble of Addendum VI. "Enterprise Value" means either: (i) if the entity has issued publicly-traded equity, the combined book value of the entity's outstanding debt and preferred stock less cash plus the fair market value of each class of its publicly-traded equity other than any publicly-traded preferred stock. For the purposes of this definition, the fair market value of a class of the entity's publicly-traded equity (other than publicly-traded preferred stock) is equal to the product of: (A) the number of issued and outstanding shares of the class of publicly-traded equity as of the date of determination, times (B) the applicable average closing price (or average closing bid, if traded on the over-the-counter market) per share of the class of publicly-traded equity over the 21 consecutive trading days immediately preceding the date of determination; or (ii) if the entity does not have issued publicly-traded equity, the combined book value of the entity's outstanding debt and equity less cash. "E911 Phase I Surcharges" means all costs related to Phase I E911 functionality. "E911 Phase II Surcharges" has the meaning set forth in section 10.3.2.6 of the Management Agreement. "ETC" has the meaning set forth in section 10.6.1 of the Management Agreement.
"Fee Based on Billed Revenue" has the meaning set forth in section 10.2.1 of the Management Agreement. "Gross Customer Additions in Manager's Service Area" means the average number of Customers activated (without taking into consideration the number of Customers lost) during the previous month with an NPA-NXX assigned to the Service Area as reported in Sprint PCS' most recent monthly KPI report. "Initial 3G Data Fee Period" has the meaning set forth in section 10.4.1.3(a) of the Management Agreement. "Initial Pricing Period" has the meaning set forth in section 3.2.1 of the Services Agreement. "Inter Service Area Fee" has the meaning set forth in section 4.3 of the Management Agreement. "Investment Banker" has the meaning set forth in section 9.3.2 of the Management Agreement. "Manager Accounts" has the meaning set forth in section 10.2.1 of the Management Agreement. "Manager Management Process" has the meaning set forth in section 12.1.2 of the Management Agreement. "Manager Management Report" has the meaning set forth in section 12.1.2 of the Management Agreement. "Net Billed Revenue" has the meaning set forth in section 10.2.1 of the Management Agreement. "New Coverage" means the build-out in the Service Area that is in addition to the build-out required under the then-existing Build-out Plan, which build-out Sprint PCS or Manager decides should be built-out. "NPA-NXX" means NPA-NXX or an equivalent identifier, such as a network access identifier (NAI). "Non-Capital Program Requirement Change" has the meaning set forth in section 9.3.1(a) of the Management Agreement. "Number of Customers in Manager's Service Area" means the average number of Customers with NPA-NXXs assigned to the Service Area reported in Sprint PCS' most recent monthly KPI report. "Offered Spectrum" has the meaning set forth in section 17.15.5 of the Management Agreement.
"Operating Assets" [Addm I, ss.28] means the assets Manager owns and uses in connection with the operation of the Service Area Network, at the time of termination, to provide the Sprint PCS Products and Services. Operating Assets does not include items such as furniture, fixtures and buildings that Manager uses in connection with other businesses. Operating Assets includes any contracts or agreements between Manager and its Related Parties that are necessary to operate the Service Area Network. Operating Assets does not include any logos or trademarks registered to Manager or its Related Parties or any rights of Manager that survive termination of the agreement. Examples of Operating Assets include without limitation: switches, towers, cell sites, systems, records and retail stores. "Outbound Roaming Fees" means the amounts that Sprint PCS or its Related Parties bills to Manager Accounts for calls placed on a non-Sprint PCS Network. "Overall Changes" has the meaning set forth in section 1.10(a) of the Management Agreement. "Program Requirement Change" means a change in a Program Requirement issued by Sprint PCS in accordance with section 9.2 of the Management Agreement. "Real Property" has the meaning set forth in paragraph 1.7 of Exhibit 11.8 to the Management Agreement. "Related Party" means, with respect to any Person, any other Person that directly or indirectly through one or more intermediaries controls, is controlled by, or is under common control with the Person. For purposes of the Management Agreement, Sprint Spectrum L.P., a Delaware limited partnership, WirelessCo, L.P., a Delaware limited partnership, SprintCom, Inc., a Kansas corporation, PhillieCo Partners I, L.P., a Delaware limited partnership, PhillieCo, L.P., a Delaware limited partnership, Sprint Telephony PCS, L.P., a Delaware limited partnership, Sprint PCS License, L.L.C., a Delaware limited liability company, American PCS Communications, LLC, a Delaware limited liability company, APC PCS, LLC, a Delaware limited liability company, and Sprint Communications Company L.P., a Delaware partnership, will be deemed to be Related Parties of Sprint PCS. For purposes of this definition, the term "controls" (including its correlative meanings "controlled by" and "under common control with") means the possession, direct or indirect, of the power to direct or cause the direction of the management and policies of a Person, whether through the ownership of voting securities, by contract or otherwise. "Required Resale Participation Period" means the period from April 1, 2004, until the later of (1) December 31, 2006 and (2) the expiration of any three-year period beginning after December 31, 2006, for which Sprint PCS and Manager have reached agreement in accordance with section 10.4.1.1(c) with respect to the terms, fees and conditions applicable to Manager's participation in resale arrangements entered into by Sprint PCS. For the avoidance of doubt, if Manager and Sprint PCS are not able to reach agreement in accordance with section 10.4.1.1(c) with respect to the terms, fees and conditions applicable to Manager's participation in resale arrangements entered into by
Sprint PCS, then the "Required Resale Participation Period" will automatically end at the expiration of the then current three-year period. "Reseller Customer" means customers of companies or organizations with a Private Label PCS Services or similar resale arrangement with Sprint PCS or Manager. "Reseller Customer Fees" has the meaning set forth in section 10.4.1.1 of the Management Agreement. "SCCLP" has the meaning set forth in section 3.4.2(b) of the Management Agreement. "Selected Services" means Services. "Service Area Network" means the network that is directly required for the provision of Sprint PCS Products and Services to Customers and is managed by Manager under the Management Agreement in the Service Area under the License. "Services" has the meaning set forth in section 2.1.1 of the Services Agreement. "Settled-Separately Manager Expenses" has the meaning set forth in section 3.2.5 of the Services Agreement. "Software" means only that software and software features currently existing or developed in the future that are used in connection with telecommunications equipment owned or leased by Manager in Manager's provisioning of Sprint PCS Products and Services and that are necessary in Manager's provisioning of Sprint PCS Products and Services in the Service Area and includes, without limitation, software maintenance, updates, improvements, upgrades and modifications to the software. "Software" expressly excludes: (i) software "rights to use" licenses to the extent paid to the licensor directly by Manager, and (ii) software operating Sprint PCS' national platforms, billing system platforms, customer service platforms and like applications. "Software Fees" means costs associated (including applicable license fees) with procuring software, software maintenance, software upgrades and other software costs needed to provide uniform and consistent operation of the wireless systems within the Sprint PCS Network. "Spectrum Offer" has the meaning set forth in section 17.15.5 of the Management Agreement. "Sprint PCS" means any or all of the following Related Parties who are License holders or signatories to the Management Agreement: Sprint Spectrum L.P., a Delaware
limited partnership, WirelessCo, L.P., a Delaware limited partnership, SprintCom, Inc., a Kansas corporation, PhillieCo Partners I, L.P., a Delaware limited partnership, PhillieCo, L.P., a Delaware limited partnership, Sprint Telephony PCS, L.P., a Delaware limited partnership, Sprint PCS License, L.L.C., a Delaware limited liability company, American PCS Communications, LLC, a Delaware limited liability company, and APC PCS, LLC, a Delaware limited liability company. Any reference in the Management Agreement or Services Agreement to Cox Communications PCS, L.P., a Delaware limited partnership, or Cox PCS License, L.L.C., a Delaware limited liability company, is changed to Sprint Telephony PCS, L.P., a Delaware limited partnership, or Sprint PCS License, L.L.C., a Delaware limited liability company, respectively, to reflect name changes filed with the Delaware Secretary of State in 2002. "Sprint PCS ARPU" means the average revenue per user publicly announced by Sprint PCS or its Related Parties for the most recent calendar year. Sprint PCS ARPU is generally calculated by dividing wireless service revenues by average wireless subscribers. "Sprint PCS Retail Yield for Voice and 2G Data Usage" means the quotient calculated by dividing (a) Sprint PCS ARPU less the 3G data component in the Sprint PCS ARPU by (b) the reported minutes of use per subscriber for the calendar year for which the Sprint PCS ARPU was calculated. "Sprint PCS Retail Yield for 3G Data Usage" means the quotient calculated by dividing (a) the 3G data component in the Sprint PCS ARPU by (b) the kilobytes of use for 3G data usage per subscriber for the calendar year for which the Sprint PCS ARPU was calculated. "Subsidy Funds" has the meaning set forth in section 10.6.1 of the Management Agreement. "Transition Date" has the meaning set forth in section 10.12.3 of the Management Agreement. "3G Net Travel Amount" has the meaning set forth in section 10.4.1.3(b)(i)(A) of the Management Agreement. "3G Standard Travel Rate" has the meaning set forth in section 10.4.1.3(a) of the Management Agreement. "3G Travel Ratio" means an amount determined where the numerator is the total billed kilobytes of use that Customers with an NPA-NXX that is not assigned to the Service Area Network use the Service Area Network for Inter Service Area 3G Data during a calendar month, calendar year or other period and the denominator is total billed kilobytes of use that Customers with an NPA-NXX assigned to the Service Area use a portion of the Sprint PCS Network other than the Service Area Network for Inter Service Area 3G Data for the same measured period.
"Total Software Cost" means the amount paid by Sprint PCS to the vendor directly associated with the Software used by Sprint PCS, Manager and Other Managers (if and to the extent Manager and the Other Managers have agreed to pay any Allocable Software Fee) for the Sprint PCS Network for which Manager is not obligated to pay the Software vendor directly, net of any discounts or rebates and excluding any mark-up by Sprint PCS for administrative or other fees. "Type II Report" has the meaning set forth in section 12.1.2 of the Management Agreement. "USF Charges" has the meaning set forth in section 10.3.2.7 of the Management Agreement. "Vendor Software" has the meaning set forth in section 1.3.4(b) of the Management Agreement. "Voice and 2G Adjusted Travel Rates" has the meaning set forth in section 10.4.1.2(b)(i)(A)of the Management Agreement. "Voice and 2G Net Travel Amount" has the meaning set forth in section 10.4.1.2(b)(ii)(A) of the Management Agreement. "Voice and 2G Standard Travel Rates" has the meaning set forth in section 10.4.1.2(a) of the Management Agreement. "Voice and 2G Travel Ratio" means an amount determined where the numerator is the total billed minutes of use that Customers with an NPA-NXX that is not assigned to the Service Area Network use the Service Area Network for Inter Service Area Voice and 2G Data during a calendar month, calendar year or other period and the denominator is total billed minutes of use that Customers with an NPA-NXX assigned to the Service Area use a portion of the Sprint PCS Network other than the Service Area Network for Inter Service Area Voice and 2G Data for the same measured period. "WLNP Surcharges" has the meaning set forth in section 10.2.4 of the Management Agreement. "Write-offs" has the meaning set forth in section 10.3.1 of the Management Agreement. "Year 2000 Compliance" has the meaning set forth in section 17.29 of the Management Agreement.
B. Cross-references to Other Paragraphs in Previous Addenda. Listed below are those paragraphs in the previous addenda that are hereby deleted in their entirety. Addendum I 8. Switching Charges 12. Deployment of Cellular by Manager's Related Parties Listed below are those paragraphs in the previous addenda that are interpretations or applications of the Management Agreement, the Services Agreement, the Trademark License Agreements or the Schedule of Definitions and that are not listed above. These serve as cross-references to facilitate finding provisions in the previous addenda. The number shown at the beginning of each item is the paragraph reference in the designated Addendum. Addendum I 1. Ownership of Spectrum 6. Development and Purchase of Cell Sites 8. Switching Charges (Deleted by Addm V, B) 10. Branding and Retail Store Presentation 11. Use of Manager's PCS Licenses and GSM Assets 12. Deployment of Cellular by Manager's Related Parties (Deleted by Addm V, B) 18. Regulatory Approvals for Transfers 27. Result of Services Agreement Breach Addendum II 1. Transfer of Spectrum (Deleted by Addm IV, ss.1) 2. Counterparts Addendum III None Addendum IV 1. Transfer of Spectrum - Deleted 2. NPA-NXX-X Transfer 3. Counterparts.
Addendum V (initial simplified pricing addendum) None (all are superseded by Addendum VI as of the Effective Date of Addendum VI) C. Other Provisions. 1. Manager and Sprint PCS' Representations. Manager and Sprint PCS each represents and warrants that its respective execution, delivery and performance of its obligations described in this Addendum have been duly authorized by proper action of its governing body and do not and will not violate any material agreements to which it is a party. Each of Manager and Sprint PCS also represents and warrants that there are no legal or other claims, actions, counterclaims, proceedings or suits, at law or in arbitration or equity, pending or, to its knowledge, threatened against it, its Related Parties, officers or directors that question or may affect the validity of this Addendum, the execution and performance of the transactions contemplated by this Addendum or that party's right or obligation to consummate the transactions contemplated by this Addendum. 2. Reaffirmation of Sprint Agreements. Each of the undersigned reaffirms in their entirety the Management Agreement, the Services Agreement and the Trademark License Agreements, together with their respective rights and obligations under those agreements. 3. Counterparts. This Addendum may be executed in one or more counterparts, including facsimile counterparts, and each executed counterpart will have the same force and effect as an original instrument as if the parties to the aggregate counterparts had signed the same instrument. [THE REMAINDER OF THIS PAGE IS LEFT BLANK INTENTIONALLY.]
The parties have caused this Addendum VI to be executed as of the date first above written. SPRINT SPECTRUM L.P. By: ________________________________ Name:___________________________ Title:__________________________ WIRELESSCO, L.P. By: ________________________________ Name:___________________________ Title:__________________________ APC PCS, LLC By: ________________________________ Name:___________________________ Title:__________________________ PHILLIECO, L.P. By: ________________________________ Name:___________________________ Title:__________________________ SPRINT COMMUNICATIONS COMPANY L.P. By: ________________________________ Name:___________________________ Title:__________________________ SHENANDOAH PERSONAL COMMUNICATIONS COMPANY By: ________________________________ Name:___________________________ Title:__________________________
EXHIBIT 1 ILLUSTRATIVE CALCULATION FOR CASH SETTLEMENT Cash Simplification ILLUSTRATIVE ONLY Monthly ------------------ Write-offs $ 1,235 Billed Revenue $ 10,350 Customer Credits (970) -------- Net Billed Revenue $ 9,380 82.5% Customer Equipment Credits (66) -0.6% 100% Affiliate Retained Amounts 235 2.1% 100% Sprint PCS Retained Amounts 1,479 13.0% Customer Equipment Charges 175 1.5% E911 Surcharges 65 0.6% Wireless Local Number Portability Charges 26 0.2% USF Charges 74 0.7% -------- ------ Amount Billed (Net of Customer Credits) $ 11,368 100.0% Fee Calculation Net Billed Revenue $ 9,380 Allocated Write-off (1,019) -------- $ 8,361 92% -------- Fee Based on Billed Revenue $ 7,692 100% Affiliate Retained Amounts $ 235 Allocated Write-off (26) Phase II E911 Surcharges 53 Allocated Write-off (6) Wireless Local Number Portability Charges 2 Allocated Write-off (0) Customer Equipment Credits (66) Allocated Write-off 7 Write-off for Customer Equipment Charges (19) -------- $ 180 Total $ 7,872
Schedule 1 Program Requirement 3.5.2 dated August 13, 2002, and labeled "Exhibit 3.5.2 Program Requirement for Voluntary Resale of Products and Services By Voluntary Resellers Under the Private Label Solutions Program" is amended by replacing the title, preamble and general terms with the following, and by deleting all attachments: Program Requirement for Resale of Products and Services By Resellers Under the Private Label Solutions Program (5/1/04) Sprint PCS' Resale Program ("Resale Program") is described in Section 3.5.2 of the Sprint PCS Management or Affiliations Agreement and consists of this Program Requirement 3.5.2 (the "Program Requirement 3.5.2") and separate attachments to the Program Requirement 3.5.2 ("Attachment(s)"). Each Attachment is a separate Resale Program and includes a specific list of companies with which Sprint PCS contracts to sell Sprint PCS Products and Services under brand names other than the Brands. "Capitalized terms used and not otherwise defined in this Program Requirement 3.5.2 have the meaning ascribed to them in the Schedule of Definitions in the Management or Affiliations Agreement. Section and Exhibit references are to Sections and Exhibits of the Management or Affiliations Agreement unless otherwise noted. "As used in this Program Requirement "NPA-NXX" of Manager or Affiliate means a NPA-NXX in the Service Area of that Manager or Affiliate or an equivalent identifier, such as a network access identifier (NAI). General Terms Unless otherwise specified, the Program Requirements outlined below apply to the resellers set forth in the Attachments. 1. Products and Services Offered. Sprint PCS may from time to time limit the Sprint PCS Products and Services that are provided to resellers. Manager will provide to resellers those Sprint PCS Products and Services that Sprint PCS provides to the resellers, and Manager will support products and services offered resellers in the same fashion that Manager supports similar Sprint PCS Products and Services. 2. Information and MINs. Manager will allow Sprint PCS access to information necessary to bill resellers, including Call Detail Records and basic provisioning information. For purposes of clarification, all such information will constitute "Confidential Information" for purposes of the Management Agreement. Neither Sprint PCS nor Manager will have access to resellers' end-users' personal information. Sprint PCS will administer NPA-NXXs available for resellers in a manner substantially the same as the MIN allocation process in place for Sprint PCS owned markets. Sprint PCS will provide resellers with an unbranded coverage map and zip code
information for the Manager's service area(s) substantially the same as the coverage map and zip code information provided for Sprint PCS owned service areas. 3. Contacts and Disputes. Manager will direct any questions or disputes regarding a reseller or resale arrangement to the designated representative(s) within the Management Agreement and will not contact the resellers directly. Any disputes between Manager and Sprint PCS regarding a resale arrangement will be resolved under the terms of the Management Agreement. 4. Pricing: Six-second Increment Billing. For all QuickNet Connect (QNC) data and other traffic on the Manager's Service Area Network for which Sprint PCS bills a reseller in six-second increments or some other incremental measurement other than one-minute ("Other Increment"), Sprint PCS will settle with Manager in six-second increments or such Other Increment, as applicable. Billed charges (per call or event) that result in fractional cents may be rounded up to the next whole cent. 5. Sprint 3G Data Service. In addition to reselling certain Sprint PCS Products and Services under brand names other than the Brands, some resellers are also permitted to sell Sprint's 1XRTT advanced multimedia data services and premium services associated with the PCS Vision service ("Sprint 3G Data Service") using the Sprint and PCS Vision service marks. If Manager specifically consented to a reseller's use of the Brands in selling Sprint 3G Data Service in the Manager's Service Area, the Manager will be compensated for Sprint 3G Data Service as follows: The revenue for Sprint 3G Data Service sold by resellers using the Brands to reseller subscribers having an NPA-NXX of Manager will be treated as Billed Revenue under the Management Agreement. Billed Revenue will be based on reseller specific Sprint 3G Data Service pricing set forth in Attachment 1.1 to Program Requirement 3.5.2. From time to time, Sprint may amend the rates charged to Voluntary Resellers for Sprint 3G Data Service. 6. Short Message Service (SMS). For SMS messages on the Manager's network used by subscribers of Voluntary Resellers with an NPA-NXX of Manager, Manager will be compensated at the rate set forth in Attachment 1.2 to Program Requirement 3.5.2, which may be amended from time to time in accordance with the Management Agreement. For SMS messages used by subscribers of Voluntary Resellers with an NPA-NXX of Manager, there will be no compensation either paid or owed when such subscribers are traveling outside of the Manager's Service Area. SMS messages means circuit-switched short alphanumeric messages on a Voluntary Reseller subscriber's handset. 7. Future Services. If Sprint PCS elects to enter into resale arrangement with any then existing resellers or new resellers for any services other than those services described in the current Attachments to this Program Requirement 3.5.2 ("Future Services"), Manager is not required to activate subscribers for the Future Services with an NPA-NXX of Manager until the next available opt out date. If Manager does not elect to opt out of a Future Services at the first opt
out date following the date that Manager is notified in writing of the resale arrangement for Future Services, Manager must allow the then existing resellers of the Future Services and all future resellers of the Future Services to activate subscribers with an NPA-NXX of Manager and Manager must support those resellers of Future Services throughout the term of their resale arrangements with Sprint PCS, including any renewal or phase out periods. Sprint PCS will compensate Manager for the resale of Future Services at rates to be established in future Attachments to Program Requirement 3.5.2, as amended from time to time in accordance with the Management Agreement, which rates will be communicated in writing to Manager in advance.
Attachment No. 1.0 to Program Requirement 3.5.2 Resale Program This Attachment No. 1.0 to Program Requirement 3.5.2 contains the list of resellers included in the Resale Program as of April 1, 2004. Resellers Effective Renewal Renewal Date Date Period * ---- ---- -------- Vartec Telecom, Inc. (Excel) 9/15/2000 12/15/2003 3 Years ZefCom, L.L.C. (Telespire) 11/17/2000 11/17/2003 3/31/2006 Working Assets Funding Service, Inc.(Working Assets) 12/1/2001 12/31/2003 3 Years Wherify Wireless, Inc. (Wherify Wireless) 1/7/2002 1/7/2005 QUALCOMM Incorporated (Qualcomm / GlobalTracs) 1/8/2002 1/8/2005 Star Number, Inc. (Liberty Wireless) 8/2/2002 8/2/2005 Telco Group, Inc. (STI Mobile) 2/25/2003 2/25/2006 TRANZACT (Sears Connect) 3/21/2003 3/21/2006 Hal Inc. (U-Mobile PCS) 6/12/2003 6/12/2006 Wireless Retail Inc. (Airlink Mobile) 6/17/2003 6/17/2006 Phonetec, L.P. (PhoneTec) 6/26/2003 6/26/2006 Qwest Wireless, LLC (Qwest) 8/3/2003 3/3/2009 TracFone Wireless, Inc. (TracFone) 1/22/2004 1/22/2007 * If applicable. Not including phase out periods. Attachment No. 1.0 to Program Requirement 3.5.2 will be updated as new resellers enter into a resale arrangement with Sprint PCS.
Attachment No. 1.1 to Program Requirement 3.5.2 Sprint 3G Data Service Pricing A) Qwest Wireless Listed below are the Qwest monthly recurring charges ("MRC") and Adjustment Rates for Sprint 3G Data Service. Qwest will be billed the following MRC and Adjustment Rate for each subscriber that uses any Qwest service enabled by Sprint 3G Data Service. Handset Data Service Data Transport/Web Browsing/Third Party Instant Messaging o MRC $8.10 (unlimited) o Adjustment Rate $0.002 per Kb Adjustment Rate: On a monthly basis, Sprint will calculate (as described below) the Sprint average kilobytes per retail handset subscriber ("SAKPS") and the Qwest average kilobytes per handset subscriber ("QAKPS"). If the QAKPS exceeds the SAKPS, Sprint will charge Qwest an amount equal to the difference between the SAKPS and the QAKPS multiplied by the total number of End users, multiplied by the Adjustment Rate detailed above. Sprint will calculate SAKPS by using the total number of kilobytes generated by Sprint retail handset end users divided by the average number of Sprint retail handset end users for the previous fiscal quarter. For example, the SAKPS for May will be divided by the average number of Sprint retail handset end users for the 1st fiscal quarter (January-March). Average number of Sprint retail handset end users for the quarter is equal to the beginning number of Sprint retail handset end users plus the ending number of Sprint retail handset end users, divided by two. QAKPS is equal to the total number of kilobytes generated by Qwest handset End Users divided by the average number of Qwest handset End Users for the previous fiscal quarter. Average number of Qwest handset End Users for the quarter is equal to the beginning number of Qwest handset End Users plus the ending number of Qwest handset End Users, divided by two. In making the calculations described in this section, PDAs, "smart phones" and other similar devices along with air cards will not be considered "handsets" as that term is used therein. The pricing in this Attachment No. 1.1 to Program 3.5.2 is subject to change as Sprint retail prices or included services change.
Attachment No. 1.2 to Program Requirement 3.5.2 Short Message Service Pricing Unless otherwise specified in this Attachment 1.2 to Program Requirement 3.5.2, Manager will be compensated at the rates listed below by Voluntary Reseller. Short Message Service Rate: $0.0246 per SMS message Qwest SMS Rate: $0.0110 per SMS message
Schedule 2.1.1 -SECTION A- Presently Offered CCPU Services Activity Applied as % to Sprint PCS reported CCPU 3G Fees A/P Backhaul/Facility Disputes Affiliate Utilities ATM Soft Hand Off Bank Fees BI Performance Services - Initiation BI Performance Services - Maintenance Bid Cost Billing Check Free Clarify Maintenance Fee CO Usage Collection Agency Fees Conferences Costs associated with rollout of new products and services Credit Card Processing/Fees Customer Care Customer Solutions - Mature Life Directory Assistance DS3 E - Commerce PT Enhanced Voicemail Entrance Facility Expenses (Includes Terminating/Trunking Charge) Ford Revenue Ford Telematics Gift Card Payable Gift Card Receivable Hal Riney Ad Kit High Speed Remote Access Server ICS Clearing House Costs (Includes Illuminet, Roaming Clearing House, and TSI) IMT Charges Interconnection Inter-Machine Trunk IT (Includes E-Commerce) LD Verification LIDB / CNAM Local Loop, COC, ACF, IXC, etc. (National Platform Expense - Local Loop Cost, Central Office Connection (COC), access Coordination Fee (ACF), Co-Location Charges, and Inter Exchange Carrier (IXC) Charges) Lockbox 261 MCI Disconnect Adjusted National Platform - COA National Platform Disputes National Platform (2G) (Includes Voice Activated Dialing)
National Platform Component FCAPS (Fault, Configuration, Accounting, Performance, Security) Capital Projects Expense Projects Circuit Expense CLOH Labor Forecasts IN (Intelligent Network) Capital Expense Expense Projects Circuit Expense CLOH Labor Forecasts OSSN Capital Expense Expense Projects Circuit Expense CLOH Labor Forecasts 3G Capital Projects Expense Projects Circuit Expense CLOH Labor Forecasts Operator Service Vendor Fee Wireless Web Capital Projects Expense Projects Circuit Expense CLOH Labor Forecasts Messaging Capital Projects Expense Projects Circuit Expense CLOH Labor
Forecasts VAD Capital Projects Expense Projects Circuit Expense CLOH Labor Forecasts Voice Mail Capital Expense Projects Circuit Expense CLOH Labor Forecasts Software Maintenance Openwave Hewlett Packard Comverse Marconi Lucent Commworks Four Corners Other Vendors (39) Northwest Frequent Flyer Premium Vision Services PreNet Pricing Pro Text Messaging Plan Ringers & More (Includes SBF and PT fees) Roadside Rescue Sprint Synch Services Telecheck Charge Telematics Text Messaging Plan TSC Usage Type 1 Affiliate Long Distance Voice Command Web Wireless Web -SECTION B- Presently Offered CPGA Services Activity Applied as % to Sprint PCS reported CPGA 500 Minute Promotion Credit
Activations - Customer Solutions Activations - E-Commerce (Includes On Line (Web) Activations) Activations - Telesales Credit Check Fee Customer Solutions - Early Life Demo Phones EarthLink Hal Riney Service Handset Logistics Handset Obsolescence Fee and Carrying Costs Local/Indirect Commission Marketing Collateral Destruction NAM/CAM One Sprint Telesales PGA Expenses PLS Commission SmartWorks Printing -SECTION C- Presently Offered CCPU Services - Activity Settled Separately Affiliate Project Authorizations Long Distance E911 Phase I Revenue Microwave Clearing Roaming Software Fees Sprint Local Telephone Usage Taxes Paid on Behalf of Type III Affiliates Tower Lease Travel Revenue and Expense Upgrade Commission - 2 Step Channel Vendor Usage-Based Charges on New Products Wholesale Revenue and Expense -SECTION D- Presently Offered CPGA Services -Activity Settled Separately 3G Device Logistics Fee 3rd Party Spiffs Accessory Margin Commissions - National 3rd Party Commissions - Other 3rd Party Coop Advertising - Local 3rd Party Coop Advertising - National 3rd Party Handset returns Handset subsidies Handsets
Marketing Collateral (excluding destruction) Meeting Competition Fund RadioShack Promos (Includes RadioShack Golden Quarter, Jumpstart, Relaunch, Sprint to Vegas, and Break the Bank) Rebate Administrative Expense Rebates Reciprocal Retail Store Cost Recovery Sprint LDD Commission Third Party Promotions Upgrade Commission - RadioShack
Exhibit 31 CERTIFICATION I, Christopher E. French, President and Chief Executive Officer of Shenandoah Telecommunications Company, certify that: 1. I have reviewed this quarterly report on Form 10-Q of Shenandoah Telecommunications Company; 2. Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report; 3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report; 4. The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) for the registrant and have: (a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared; (b) Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and (c) Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and 5. The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent function(s)): (a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and (b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting. Date: August 4, 2004 /S/ Christopher E. French ------------------------- Christopher E. French President and Chief Executive Officer
Exhibit 31.2 CERTIFICATION I, Earle A. MacKenzie, Executive Vice President and Chief Financial Officer of Shenandoah Telecommunications Company, certify that: 1. I have reviewed this quarterly report on Form 10-Q of Shenandoah Telecommunications Company; 2. Based on my knowledge, this quarterly report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report; 3. Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report; 4. The registrant's other certifying officer(s) and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) for the registrant and have: (a) Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared; (b) Evaluated the effectiveness of the registrant's disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and (c) Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and 5. The registrant's other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent function(s)): (a) All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and (b) Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting. Date: August 4, 2004 /S/ Earle A. MacKenzie ---------------------- Earle A. MacKenzie Executive Vice President and Chief Financial Officer
Exhibit 32 Written Statement of Chief Executive Officer and Chief Financial Officer Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 Each of the undersigned, the President and Chief Executive Officer and the Executive Vice President and Chief Financial Officer, of Shenandoah Telecommunications Company (the "Company"), hereby certifies that, on the date hereof: (1) the quarterly report on Form 10-Q of the Company for the three months ended June 30, 2004 filed on the date hereof with the Securities and Exchange Commission (the "Report") fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and (2) information contained in the Report fairly presents, in all material respects, the financial condition and result of operations of the Company. /S/ Christopher E. French ------------------------- Christopher E. French President and Chief Executive Officer August 4, 2004 /S/ Earle A. MacKenzie ---------------------- Earle A. MacKenzie Executive Vice President and Chief Financial Officer August 4, 2004 The foregoing certification is being furnished solely pursuant to Rule 13a-14(b) under the Securities Exchange Act of 1934 (the "Exchange Act") and 18 U.S.C. Section 1350 and is not being filed as part of the Report or as a separate disclosure document. This certification shall not be deemed "filed" for purposes of Section 18 of the Exchange Act or otherwise subject to liability under that section. This certification shall not be deemed to be incorporated by reference into any filing under the Securities Act of 1933 or the Exchange Act except to the extent this Exhibit 32 is expressly and specifically incorporated by reference in any such filing.