Management

Christopher E. French
President and Chief Executive Officer
Christopher French

Mr. French is President and Chief Executive Officer for Shentel. He is responsible for the overall leadership and strategic direction of the Company. He has served as President since 1988, and has been a member and Chairman of the Board of Directors since 1996. Prior to appointment as President, Mr. French held a variety of positions with the Company, including Vice President Network Service and Executive Vice President. Mr. French holds a bachelor’s degree in electrical engineering and an MBA, both from the University of Virginia. He has held board and officer positions in both state and national telecommunication associations, including service as a director of the Organization for the Promotion and Advancement of Small Telecommunications Companies (OPASTCO) and was president and director of the Virginia Telecommunications Industry Association. Mr. French is currently a member of the Leadership Committee of the USTelecom Association.

 

Edward H. McKay
Executive Vice President and Chief Operating Officer
Edward McKay

Mr. McKay is Executive Vice President and Chief Operation Officer for Shentel. Prior to his current role, Ed has worked tirelessly for Shentel for the last seventeen years, most recently as Senior Vice President of Engineering & Operations. During this time, he has played a key role in the growth and success of our wireless affiliate business, overseen the expansion of our fiber-rich network supporting the Company’s cable and wireline business, and importantly has been responsible for delivering on Shentel’s broadband growth strategy for cable, Glo Fiber and Beam Fixed Wireless. Ed is responsible for the leadership of our entire integrated broadband business and tower portfolios, and is well suited to successfully lead the organization as we deliver on our high-growth strategic roadmap. Prior to Mr. McKay's promotion to Senior Vice President of Engineering & Operations in September 2015, he held the title of Vice President - Wireline and Engineering, with responsibility for network planning, engineering, construction and operations for Shentel's networks. Mr. McKay joined Shentel in 2004, and began his telecommunications industry career in 1996, including previous engineering management positions at UUNET and Verizon. He is a graduate of the University of Virginia, where he earned master’s and bachelor’s degrees in Electrical Engineering. He represents the Company on the Board of ValleyNet.

James J. Volk
Senior Vice President and Chief Financial Officer
Volk

Mr. Volk is Senior Vice President and Chief Financial Officer. He joined Shentel in June 2019. He is a 20+ year veteran of the telecommunications industry, and has served in a variety of senior financial management roles with both large corporations and high growth, early stage telecommunication providers. He most recently served as Vice President, Finance and Investor Relations of Uniti Group Inc. Prior to joining Uniti, he served as CFO of multiple public and private telecommunication companies, including PEG Bandwidth, Hargray Communications and UbiquiTel Inc. He previously held senior finance positions with AT&T and Comcast. Mr. Volk holds a Bachelor of Science Degree in Accounting from the University of Delaware and a Master of Business Administration from Villanova University.

Elaine M. Cheng
Senior Vice President and Chief Information Officer
ElaineCheng
Mrs. Cheng is Senior Vice President and Chief Information Officer for Shentel. She leads the Information Technology organization, Enterprise Project Management Office (EPMO), and Enterprise Risk Management program, and is responsible for our Customer Care and Tech Support functions. She joined the Company in March 2019 and has 20+ years of experience in diverse business environments across all areas of Information Technology. Prior to joining Shentel, Mrs. Cheng served as Chief Information Officer and Managing Director of Global Strategic Design for CFA Institute in Charlottesville, Va. Prior to her time at CFA Institute, Mrs. Cheng held a number of different roles over 16 years with M&T Bank in Buffalo, NY, including Group Vice President, Technology Business Services, Vice President of Retail Operations and Assistant Vice President, Web Product Owner. She received her Bachelor of Arts degree from Vassar College and her Masters of Business Administration from the University of Rochester. Additionally, Mrs. Cheng is a founding board member of Charlottesville Women in Tech, a non-profit organization which encourages women to join and thrive in technology careers.
Richard W. Mason Jr.
Senior Vice President Engineering and Operations
mason

Mr. Mason is Senior Vice President Engineering and Operations at Shentel and is responsible for leading our network strategy, engineering, construction and operations functions. He joined Shentel in May 2019 as Vice President and Head of Business Operations responsible for Enterprise Program Management, Performance Management and Process Excellence across all business segments. Prior to joining Shentel, Mr. Mason was Head of Install and Repair Operations at Google Fiber. Before that, he held a variety of leadership roles over his 20+ year career with Cincinnati Bell, culminating in Vice President of Field Operations. He received his Bachelor of Science degree in Electrical Engineering from Ohio University and has an MBA from Xavier University.

William L. Pirtle
Senior Vice President Sales and Marketing
William Pirtle

Mr. Pirtle is Senior Vice President Sales and Marketing. He was promoted to Senior Vice President in September 2015. His previous position was Vice President Wireless, responsible for Shentel’s Wireless segment. He is responsible for all sales and marketing efforts across all brands. He joined the Company in 1992, as Vice President Network Services responsible for Shentel's technology decisions, maintenance and operation of its telephone, cable, cellular, paging and fiber optics networks. He helped launch Shentel's Internet business in 1994, and led its participation in its wireless PCS business and Sprint affiliation beginning in 1995. He is a graduate of the University of Virginia. Mr. Pirtle is a co-founder of the Shenandoah Valley Technology Council and has represented the Company on the Board of ValleyNet. Mr. Pirtle currently serves on the CCA board of directors. He will serve as chairman of the CCA board in 2021. 

Heather K. Banks
Vice President and Chief Human Resources Officer
HBANKS

Ms. Banks is Vice President and Chief Human Resources Officer at Shentel. She joined the company in July 2019. Ms. Banks brings 20+ years of experience in leading and managing strategic HR initiatives to Shentel. Prior to joining Shentel, Ms. Banks was the Chief Human Resources Officer of American Woodmark, headquartered in Winchester, Virginia. Prior to American Woodmark, Ms. Banks held numerous HR leadership positions with a variety of organizations across a range of industries, including Carlisle FoodService Products, UTC Aerospace Systems, Goodrich Corporation, Northern Power Systems, and IGT. She holds a Bachelor of Science in Psychology from Florida State University and a Master of Arts in Industrial Organizational Psychology from the University of New Haven.

Dennis A. Romps
Vice President and Chief Accounting Officer
Dennis Romps
Mr. Romps is Vice President and Chief Accounting Officer for Shentel. He is responsible for all accounting, financial reporting, internal controls, SEC, Sarbanes-Oxley and income tax compliance. Dennis joined the company in July 2021 and has 30 years of progressive accounting and finance experience including six years as Chief Accounting Officer of Continental Building Products, a publicly-traded building materials company, eight years with AT&T (formerly SBC Communications and Ameritech) and four years with Ernst & Young. Dennis is a certified public accountant and earned a B.A. in Accounting from Michigan State University and MBA from the Kellogg Graduate School of Management at Northwestern University.
Brian P. Brooks
Vice President, Residential and Small & Medium Business
Brian Brooks

Mr. Brooks is Vice President Wireless Sales for Shentel, a position he has held since August 2015. He is responsible for all sales, distribution and operations of the Sprint, Boost and Virgin products under the Shentel affiliate agreement. He began his wireless career in 1990, with Atlantic Cellular and also worked for United States Cellular. He joined Shentel in 1995, and has experience in Sales, Marketing, Operations and multi-channel distribution. Mr. Brooks has a bachelor’s degree in Psychology from Shepherd University.

Harris E. Duncan
Vice President Engineering and Construction
Harris Duncan
Mr. Duncan is Vice President Engineering and Construction at Shentel and is responsible for planning, engineering and construction for the Wireline and Cable Networks. Mr. Duncan joined Shentel in April 2013, to lead the planning and sales support organizations. He was promoted to Director of Network Operations and Engineering in September 2013, and then to Director of Engineering and Planning in February 2017. He began his career with the U.S. Navy in 1989, with various levels of responsibility in the communications field. Prior to joining Shentel he was Director Network Engineering for Lumos Networks. Mr. Duncan is a graduate of Eastern Mennonite University in Harrisonburg, Virginia.
Matthew B. Estep
Vice President Outside Plant Engineering & Construction
Matt Estep

Mr. Estep is Vice President Outside Plant Engineering & Construction for Shentel. He joined the company in April 2011. He was promoted to Vice President in January 2021. His previous position was Director of Outside Plant Engineering and Construction. He is responsible for all outside plant engineering and construction for all technologies and brands, and across all markets in the Shentel footprint. Prior to joining Shentel, Mr. Estep held several engineering and construction positions at Verizon, most recently serving as Outside Plant Construction Manager. He holds a Bachelor of Science degree from Bridgewater College.

Kevin R. Folk
Vice President Wireless Operations
Kevin Folk

Mr. Folk is Vice President Wireless Operations. He is responsible for all operational aspects of Shentel’s Wireless Network, including switch and cell site operations. He joined Shentel in 2005, as a Field Operations Manager in Converged Services. He was promoted to Director of Customer Service in March 2009, and then Vice President Customer Service in April 2012. In September 2015, he became Vice President Wireless Network Operations. Mr. Folk began his telecommunications career in 1992, with various levels of responsibility in the communications field of the U.S. Air Force. Before joining Shentel he was a Program Manager on several multi-million dollar Telecommunications and Records Management contracts with the Department of Justice and Department of Homeland Security. Mr. Folk is a graduate of the University of Maryland with bachelor’s degree in Criminal Justice and a master’s degree in Information Technology Management from Colorado Tech University.

Matthew B. Krueger
Vice President, Marketing and Product Management
Matt Krueger
Mr. Krueger is Vice President, Marketing and Product Management at Shentel. He is responsible for overseeing the product lifecycle for the Cable, Commercial Services, Fiber to the Home, and Fixed Wireless lines of business for Shentel. He is a 20+ year veteran of the telecommunications industry. He joined Shentel in 2006 to aid the development and deployment of new services. Mr. Krueger was promoted to Vice President in October of 2020 after serving as the Director of Marketing and Product Operations. Prior to joining Shentel, his experience includes marketing roles at NASA, UUNET and Verizon Business. He holds a BBA degree from James Madison University.  
Christopher S. Kyle
Vice President Industry Affairs and Regulatory
Christopher Kyle

Mr. Kyle serves as Vice President Industry Affairs and Regulatory. He is responsible for negotiating programming agreements and is the primary contact with local, state and federal legislators and regulators. He joined the company in 2003, and has led projects in acquisitions, business development, long-range planning and Shentel Cable marketing and sales. Mr. Kyle began his career in 1994, and has experience in telecommunications, consumer products and investment banking. He earned a bachelor’s degree from Randolph-Macon College and a master’s degree from the Darden School of Business at the University of Virginia, and has held positions at Cable & Wireless, Broadslate and Craigie, Inc. (BB&T).

Jeffrey A. Manning
Vice President Wireline and Cable Operations
Jeff Manning

Mr. Manning is Vice President Wireline and Cable Operations for Shentel. He is responsible for all operational aspects of Shentel’s Wireline and Cable networks, including Network Services, Field Services and the Network Operations Center. Mr. Manning began his career in telecommunications with Shentel in 1993. He has held various operations, engineering and leadership roles. Mr. Manning earned a BS in Organizational Management in Project Management from Colorado Christian University and a MS in Management, Strategy and Leadership from Michigan State University. He currently serves as Vice President of the Board of Directors for the Great Valleys Chapter of the Society of Cable Telecommunications Engineers.

Daniel J. Meenan
Vice President, Wireless Engineering and Construction
Daniel Meenan

Mr. Meenan is Vice President, Wireless Engineering and Construction at Shentel. He is responsible for the expansion and management of the Beam fixed wireless network inclusive of RF engineering and performance, site development, leasing, and network operations. Mr. Meenan also leads the Tower business for Shentel. His previous position was  Vice President Wireless Network Development, responsible for leading the integration and advancement of the Sprint PCS Affiliate mobility network. Prior to joining Shentel, he most recently served as Vice President Engineering at nTelos Wireless. He worked for nTelos Wireless from 1995 to 2016, and held numerous leadership positions in engineering, cell site development, operations and sales. Mr. Meenan holds both bachelor’s and master’s degrees from Bucknell University, and has an MBA from Averett University.

Raymond B. Ostroski
General Counsel, Vice President Legal and Corporate Secretary
Raymond Ostroski

Mr. Ostroski is General Counsel, Vice President Legal and Corporate Secretary for Shentel. He joined Shentel in 2013 and is responsible for all legal and regulatory compliance matters for the Company. He also acts as Corporate Secretary to the Company’s Board of Directors. Mr. Ostroski began his career in the telecommunications industry in 1985, and has served as Executive Vice President and General Counsel for One Communications, Senior Vice President and General Counsel for Commonwealth Telephone Enterprises, Executive Vice President and General Counsel for RCN Corporation and Senior Vice President and General Counsel of C-TEC Corporation. Mr. Ostroski earned a bachelor’s degree in Social Science from Wilkes University and also earned a Juris Doctor degree from Temple University School of Law.

Craig R. Venable
Vice President Commercial Sales
Craig Venable

Mr. Venable is Vice President Commercial Sales, leading all Enterprise and small business sales and sales operations activities for Shentel. He joined Shentel in April 2015. He was promoted to Vice President in June 2019. His previous position was Director of Fiber Sales, responsible for all Enterprise sales and operations. Prior to joining Shentel, Mr. Venable served as Vice President of Business Development at Cartesian and Director of Wholesale Sales at Verizon.  Mr. Venable holds a BBA from James Madison University. Additionally, he served as Board Member and Treasurer for the Shenandoah County Chamber of Commerce from 2017-2020.

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